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Tensui Saryo

Property class: 3.5

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Photo gallery for Tensui Saryo

A modern lobby with a bar area, tiered seating, and ambient lighting.
Property video
A hot spring bath area with wooden flooring and a rectangular hot tub.
A balcony with a wicker chair, a hot tub, and a view of mountains.
A traditional Japanese room with tatami flooring, a low wooden table with a red runner, a bed with white bedding, and sliding doors with a grid pattern.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Bar
  • Housekeeping
The current price is $312
$283 nightly
$312 total
Oct 23 - Oct 24

Explore the area

View in a map
1320-276 Gora , Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪5 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬

Room options

View all photos for [Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

  • Mountain view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, dinner Included, Non Smoking

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Japanese-Style Room, dinner Included, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

A traditional Japanese room with tatami flooring, a low wooden table with a red runner, a bed with white bedding, and sliding doors with a grid pattern.

[Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

  • Mountain view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

A traditional Japanese room with tatami flooring, a low table, and a cushioned chair.

[Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

A hotel room with a large bed, a seating area with a chair and ottoman, a bedside table, a wall-mounted light, and a framed picture on the wall.

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

A hotel room with two beds, a bathroom with a glass shower, and a view of the city.

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

8.6 out of 10
Excellent
(4 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

A traditional Japanese-style room with tatami flooring, a wooden dining table, and a view of mountains through a large window.

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

A compact hotel room with a bed, a sofa, a small table, and a view through a glass door to an outdoor area.

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

A modern hotel room with a large bed, a TV, a sofa, and a dining table.

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

A hotel room with two beds, a TV, a desk, and a large window.

[Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

A modern room with a sofa, a bed, and a sliding glass door leading to a deck.

[Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

A variety of Japanese dishes on a table, including sushi and sashimi, with a teapot and cups in the background.

[Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

A modern hotel room with a sliding glass door leading to a balcony, a small seating area with a table and chairs, and a visible bathroom with a shower.

[Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Main Building] Double Room with Open Air Bath, Special New Year Kaiseki Included, Non Smoking

A compact hotel room with a bed, a sofa, a small table, and a view through a glass door to an outdoor area.

[Main Building] Double Room with Open Air Bath, Special New Year Kaiseki Included, Non Smoking

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building] Japanese-Western Style, Partial Open Air Bath, Special New Year Kaiseki, Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table with a red runner, a bed with white bedding, and sliding doors with a grid pattern.

[Main Building] Japanese-Western Style, Partial Open Air Bath, Special New Year Kaiseki, Non Smoking

  • Mountain view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Futons

View all photos for [Main Building]Japanese-Style (Private Bath, Mountain View), Special New Year Kaiseki, Non Smoking

A hotel room with a large bed, a sofa, a chair, and a TV. There is a window with a view of the city at night.

[Main Building]Japanese-Style (Private Bath, Mountain View), Special New Year Kaiseki, Non Smoking

  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Twin Room with Stone Bathtub, Special New Year Kaiseki Included, Non Smoking

A modern hotel room with a large bed, a sofa, a TV, and a wooden floor.

[Main Building] Twin Room with Stone Bathtub, Special New Year Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Opne-Air Bath , Special New Year Kaiseki, Non Smoking

A balcony with wicker chairs, a table with two glasses and a bouquet, and a hot tub.

[Main Building] Japanese Style Superior with Opne-Air Bath , Special New Year Kaiseki, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Queen Room with Tatami and Private Shower, Special New Year Kaiseki, Non Smoking

A hotel room with a large bed, a bedside table, a mirror, and a wall-mounted light fixture.

[Main Building] Queen Room with Tatami and Private Shower, Special New Year Kaiseki, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Japanese-Style Room, Special New Year Kaiseki Included, Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table, a television, and sliding doors.

[Main Building] Japanese-Style Room, Special New Year Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Annex]A Deluxe Twin, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

A modern hotel room with a bed, a sofa, a TV, and a small table with a vase.

[Annex]A Deluxe Twin, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex] B JP-Style, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

A modern hotel room with a sofa, a TV, and a bed.

[Annex] B JP-Style, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

A modern living room with a sofa, a small table, and a balcony with a view of the mountains.

[Annex] S JP-Style, Open-Air Bath, Special New Year Kaiseki, Non Smoking (No guests under 13)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Main Building] Japanese-Western Style, Partial Open Air Bath, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Japanese-Western Style, Partial Open Air Bath, Premium Kaiseki Included, Non Smoking

  • Mountain view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area, Private Shower, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Queen Room with Tatami Area, Private Shower, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Twin Room with Stone Bathtub, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Roten buro, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Japanese Style Superior with Roten buro, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room with Open Air Bath, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Double Room with Open Air Bath, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japan-Style (Private Bathroom, Mountain View), Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building]Japan-Style (Private Bathroom, Mountain View), Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese-Style Room, Premium Kaiseki Included, Non Smoking

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Main Building] Japanese-Style Room, Premium Kaiseki Included, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Annex]A Deluxe Twin, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Annex]A Deluxe Twin, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex] B JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Annex] B JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

A variety of dishes on a table, including sushi, sashimi, and other seafood items.

[Annex] S JP-Style, Open-Air Bath, Premium Kaiseki Included, Non Smoking (No Under 13s)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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About the neighborhood

Hakone

With a stay at Tensui Saryo in Hakone (Gora), you'll be within a 5-minute drive of Hakone Gora Park and Hakone Open Air Museum. .This hotel is 3.9 mi (6.3 km) from Hakone Hot Springs and 6.1 mi (9.9 km) from Lake Ashi.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Gora Park - 5 min walk - 0.3 miles
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 7 min walk - 0.4 miles
  • Hakone Museum of Art - 9 min walk - 0.5 miles
  • Hakone Open Air Museum - 15 min walk - 0.8 miles

Getting around

  • Hakone Gora Station - 1 min walk
  • Kowakidani Station - 4 min drive
  • Haneda Airport (HND) - 128 min drive

Restaurants

  • ‪箱根餃子センター - ‬8 min walk
  • ‪CAFE Ryusenkei - ‬14 min walk
  • ‪The Hakone Open-Air Museum Café - ‬20 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬12 min walk
  • ‪鮨・天麩羅 風月 - ‬3 min walk

About this property

Tensui Saryo

Tensui Saryo offers 34 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

Make yourself at home in one of the 34 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping (for a fee)
  • Multilingual staff

Outdoors

  • In the mountains

Spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: JPY 3300

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

  • Early check-in fee: JPY 3300 (subject to availability)
  • Late check-out fee: JPY 3300 (subject to availability)
  • Housekeeping fee: JPY 4400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Tensui Saryo Hotel Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel Hakone

Tensui Saryo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 147 out of 236 reviews
Rating 8 - Good. 54 out of 236 reviews
Rating 6 - Okay. 18 out of 236 reviews
Rating 4 - Poor. 10 out of 236 reviews
Rating 2 - Terrible. 7 out of 236 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for the Hakone loop. We had a great stay and enjoyed the experience!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 5min walk from Gora Station, beautiful Hotel with Onsens lovely staff. Amazing Japanese breakfast! Definitely would stay here again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This was a great experience, but i was expecting the hotel to be a little bit newer.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a private outdoor bath in each room makes this a good option for travelers with tattoos.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room for 4, loved our private onsen, and the kaiseki meal was a highlight!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the annex and it was beautiful. The Onsen bath on the outside deck was amazing and the room spacious with comfortable beds. I would definitely stay again. Thank you
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Gorgeous hotel, impeccable service, wonderful location. The bedrock bath and foot bath bar were major highlights of our stay!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Room was spacious and clean. Loved the private balcony onsen bath, worth every penny. Restaurants and stores all within walking distance. We didn't even have to rent a car.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The foot bath with free drink is wonderful
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The only reason I couldn’t give 5 stars is because my floors weren’t clean when I checked in. Staff, location, everything else was amazing.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Private Onsen was small but nice! Beds were stiff and so were pillows. All the amenities were nice. Loved the bar foot soak!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, full toiletries amenities. Good facilities and appreciate the foot bath counter.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for the train station and ropeway. Quiet area at night but it has a good bar and facilities. With a restaurant / coffee opposite.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and well located
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities
The onsen was not very clean, and the food options were extremely limited and did not accommodate different dietary preferences.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Room was perfect, as was the location especially being a three minute walk from the train station. Hotel bar is lovely, restaurant is so-so but there’s a few great dining options down the road, as well as a Lawsons. Would absolutely stay again.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing massage.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious Lovely environment Fantastic food Unique experience
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of travel options for easy access to major tourist sites.
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is like
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Need improve WiFi connectivity. Others are excellent. Good hospitality, nice onset and awesome dinner and breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and the bath was awesome. Very close to the train and cable car station.
Stayed 2 nights in Dec 2024

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