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Ryokan Kiritani Hakoneso

Property class: 3

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Photo gallery for Ryokan Kiritani Hakoneso

A bathroom with a stone sink, wooden ceiling beams, and a view of a garden through a large window.
A traditional Japanese building with a signboard reading "KIRITANI HAKONESO".
A traditional Japanese room with tatami flooring, a low wooden table, and a television.
A traditional Japanese building with a stone pathway leading to a covered entrance. A red umbrella is visible under the entrance, and a signboard with Japanese characters is mounted on the wall.
A room with tatami flooring, a low table, and two chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $211
$190 nightly
$211 total
Aug 28 - Aug 29

Explore the area

View in a map
Gora 1320-598, Ashigarashimo-gun, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪7 min walk‬
  • Place, Hakone Open Air Museum
    ‪3 min drive‬

Room options

View all photos for Lake View Japanese-style Room

A hotel room with two beds, a TV, a sliding door to a balcony, and a traditional Japanese-style table.

Lake View Japanese-style Room

  • Sleeps 4
  • 4 Double Futons
  • Free WiFi

View all photos for Japanese-style Room B

A traditional Japanese room with tatami flooring, a low table, a television, and sliding doors leading to a balcony.

Japanese-style Room B

  • Sleeps 5
  • 5 Double Futons
  • Free WiFi

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table, a television, and sliding doors leading to a balcony.

Japanese-style Room

  • Sleeps 5
  • 5 Double Futons
  • Free WiFi

View all photos for Japanese-Style Room with Shared Bathroom

A traditional Japanese room with tatami flooring, a low table with a bench, a television, and sliding doors leading to a balcony with a view of greenery.

Japanese-Style Room with Shared Bathroom

8.8 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 291 sq ft
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

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About the neighborhood

Hakone

With a stay at Ryokan Kiritani Hakoneso in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Open Air Museum. .This spa ryokan is 4.3 mi (6.9 km) from Lake Ashi and 11 mi (17.7 km) from Gotemba Premium Outlets.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Tozan Cable Car - 5 min walk - 0.3 miles
  • Hakone Gora Park - 7 min walk - 0.4 miles
  • Hakone Open Air Museum - 3 min drive - 1.1 miles
  • Ōwakudani - 5 min drive - 1.5 miles

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Gora Station - 10 min walk
  • Haneda Airport (HND) - 131 min drive

Restaurants

  • ‪NARAYA CAFE - ‬5 min drive
  • ‪箱根上の湯スイッチバックカフェ - ‬8 min drive
  • ‪CAFE Ryusenkei - ‬3 min drive
  • ‪鮨・天麩羅 風月 - ‬12 min walk
  • ‪CAFE TUNE - ‬5 min drive

About this property

Ryokan Kiritani Hakoneso

Ryokan Kiritani Hakoneso offers 24 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are 10 hot springs open between 3:30 PM and 9:00 AM.

Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Treat yourself with body treatments and facials. Additional features at this ryokan include complimentary wireless internet access and concierge services.
At Ryokan Kiritani Hakoneso, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is included.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.
Ryokan Kiritani Hakoneso has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • A restaurant

Things to do

  • 10 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • 10 hot springs
  • 24-hour public bath
  • Aromatherapy
  • Facials
  • Hot springs open from 3:30 PM - 9:00 AM
  • Hot springs water temperature - 147 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (31 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom (in-room sink)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 6 PM
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:30 PM to 9:00 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ryokan Kiritani
Kiritani Hakoneso
Kiritani Hakoneso Hotel Hakone-Machi
Kiritani Hakoneso Hakone
Ryokan Kiritani Hakoneso Ryokan
Ryokan Kiritani Hakoneso Hakone
Ryokan Kiritani Hakoneso Ryokan Hakone

Ryokan Kiritani Hakoneso Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 92 reviews
Rating 8 - Good. 28 out of 92 reviews
Rating 6 - Okay. 6 out of 92 reviews
Rating 4 - Poor. 2 out of 92 reviews
Rating 2 - Terrible. 0 out of 92 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner were delicious. Onsens were extremely relaxing. Stay was extremely friendly and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alessandra

Liked: Cleanliness, amenities, property conditions & facilities
clean room, lovely staff, excellent baths and meals
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

HAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room, very friendly service. Their hot spring is awesome! The hotel is located on the hill, with great view. Definitely want to come back!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ho

Liked: Cleanliness, property conditions & facilities
Room is big and very traditional Japanese style. The dinner and breakfast are superb!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
A bit dated but excellent food and service. Really enjoyed staying here
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Would recommend staying here if you’re looking for a traditional Ryokan.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Circe

Liked: Cleanliness, staff & service, amenities
This was a true Japanese lodging experience. The staff was amazing. The hotel is a bit outdated but very clean. note there are no showers in the room (just toilet). Showers are shared in the onsen. Also for all of Hanoke, if you have mobility issues, please plan everything ahead of time. The staff at the hotel was super accommodating and went beyond making us feel hospitable and at home.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おいしい

Friendly and attentive staff. The food was amazing! Honestly better than some of the premium hotels in Hakone.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refreshing stay in Gora

Amazing dining experience, nice staff, multiple options for onsens including family one. Public onsen across the street was nice.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and the balcony I was suprised we got. The dinner was wonderful too, something you would get at a nice restaurant. The staff were amazing and so helpful and truly kind.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and traditional ryokan with onsen facilities in beutiful Gora. Short walking distance from the Gora cable car. Very nice and interesting Japanese dinner and breakfast included. Great experience to eat wearing our yukatas, available in our room.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a delightful stay for our family. The hotel checkin was a breeze, and the staff was so friendly and kind. They gave a very good overview of the stay, what to expect and where to find things. The meals were wonderful. Beautifully presented and tasty. We also had accommodations for Vegetarian and Vegan diners which made it an all inclusive experience for our group.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Thomas

Liked: Amenities
Staff were very friendly and helpful! Only thing was a slightly weird smell in the room - otherwise, very relaxing and quiet ryokan with nice onsen.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff is amazing and you can book taxi
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, but they gave me smaller room not I had booked. Service was good, good was so delicious!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Leslie

Mountain top ryokan in Gora

Lovely remote location but physical place is a little dated in the interior. The staff was delightfully friendly. The food was plentiful but this was my first experience with it and not sure what i was eating most of the time, lots of unknowns so, i will reserve comment except that it was plentiful and beautifully presented.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Meng Teck Randall

Liked: Cleanliness
Place is a little dated, but our stay is still comfortable, waking up to a nice, relaxing view of mountains on the horizon. Onsen needs a refresh, but adequate for now 2 hot pools. We had half board for our stay, breakfast were Japanese fare, pretty decent. Kaiseiki dinner on the second night was much better, than the first. Serviced by a elderly Japanese staff, on the second day, more attentive. So far the staffs in this Ryokan are mostly Nepalese, >80%? Level of service provided by the locals are more better. The local Japanese is more attentive. Rooms is decent, clean and spacious enough with heater- a/c. Futon were comfortable enough. The hand towels were pretty worn though, and hopefully they can change them.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Arsalan

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located Ryokan with a public onsen. The property is a little dated and the onsen was not the cleanest we experienced in Japan but the rooms were clean, comfortable and the location is beautiful. There are not a lot of dining options nearby so I recommend the half board plan. The breakfast and dinner was lovely.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Brian

Very nice
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Kin Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional Japanese dinner and breakfast. Room with traditional Japanese tatami for sleeping. Staff are very nice welcoming and friendly. They even offer us a ride when we checkout. We travel with 2 children and they been very accommodating to our needs. Facilities provided 24hrs access to men and women public hot spring bath tub. There are also a private bath hot spring tub just for individual family to use. Overall been very happy with our stay on this roykan.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Daren

Liked: Cleanliness, staff & service
This ryokan is showing its age. Some maintenance could improve the aesthetics. Still, it was good value for the price. The staff and the food (we opted for half board) were terrific.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Xiaolei

Liked: Amenities
The service is very well, love the hot spring, the view is beautiful, enjoy Japanese style meals and the room. The only thing is the hotel is on the top of a hill, there is a 10 min walking from cable train to hotel, when we were leaving, the hotel dropped us off the strain station. You may call them to drive you to the hotel if you have large luggage. Overall, I would like to revisit it again, and highly recommend this hotel!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy retreat with onsen and great service

We were in the Hydrangea room downstairs, with its pretty screens and a private balcony, and plenty of space. The futon weren't as thick as some other places, but we had spares, so we gave ourselves another layer. We enjoyed our dinner and breakfast, with attentive service. Check-in was great, and we enjoyed the hot lemon drink served on arrival. This ryokan has a choice of onsen, and we opted for the private room, which was lovely and relaxing. It was easy to get here by bus, but only a short walk to the Cable Car, so we were ideally placed for exploring everything we wanted to see in the Hakone area.
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Steven

Disliked: Amenities, property conditions & facilities
Unfortunately this was not a satisfactory property, especially by Japanese standards. One should think of it as a budget Ryokan option. On a positive note: the food--all Japanese style--was very good. But the building itself is in sore need of a big renovation and makeover. The carpets are horribly discoloured, presumably clean but they appear dirty. The walls in general need to be repainted. Doors need to be replaced. Many other details need looking after. The smell in the building is not very pleasant. The onsen was small and uninviting. Various mats on the floor didn't give one confidence that all was clean. Staff in general was friendly and accommodating, though some of the male responses to requests were a bit gruff.
Stayed 2 nights in May 2025

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