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Livemax Resort Hakone Ashinoko

Property class: 3.5

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Photo gallery for Livemax Resort Hakone Ashinoko

A modern bedroom with a large bed, a dining table, and a sliding glass door leading to a balcony.
A reception area with a sign for Livemax Hotels & Resorts, a vending machine, a reception desk, and a staircase leading to an upper floor.
A bathroom with a large black bathtub, a wooden bucket, and a small wooden box.
A modern house with a glass facade, a visible staircase, and a well-lit entrance.
A sign for the Hakone-ashinoko area of the Livemax Resort.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
The current price is $157
$141 nightly
$157 total
Sep 3 - Sep 4

Explore the area

View in a map
Motohakone 159-171, Ashigarashimo-gun, Hakone, Kanagawa, 250-0522
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪9 min walk‬

Room options

View all photos for Suite room, Non-smoking Shigaraki Ware Semi-Open-Air Bath Western Modern Jr Suite 35 square meters Non-Smoking

A hotel room with a large bed, a desk, and a television.

Suite room, Non-smoking Shigaraki Ware Semi-Open-Air Bath Western Modern Jr Suite 35 square meters Non-Smoking

  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Modern Twin room, Smoking ([All-Cypress Semi-Open-Air Bath Included] Western Modern Standard 23 square meters)

A modern hotel room with two beds, a glass door leading to a balcony, and a small bathroom.

Modern Twin room, Smoking ([All-Cypress Semi-Open-Air Bath Included] Western Modern Standard 23 square meters)

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Modern Western Deluxe Room with Open-air Bath, Smoking

A modern hotel room with a large bed, a massage chair, a desk, and a TV.

Modern Western Deluxe Room with Open-air Bath, Smoking

  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese Style Superior Room with Open-air Bath, Non Smoking

A hotel room with a large bed, a small table, and a view through a glass door.

Japanese Style Superior Room with Open-air Bath, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Standard Twin, Semi-Open-Air Bath

A modern hotel room with two beds, a bathroom with a sink, and a view of greenery outside.

Standard Twin, Semi-Open-Air Bath

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room, Smoking, Hot Tub

A hotel room with a large bed, a desk, and a television.

Deluxe Twin Room, Smoking, Hot Tub

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Modern Western Style Superior Room with Open-air Bath, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with a forest view.

Modern Western Style Superior Room with Open-air Bath, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

A modern bedroom with a large bed, a dining table, and a sliding glass door leading to a balcony.

Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

A modern bedroom with a large bed, a glass-enclosed bathtub, and a wooden floor.

Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Modern Western-Style Room with Open-air Bath, Smoking

A modern hotel room with two beds, a glass door leading to a balcony, and a small bathroom.

Modern Western-Style Room with Open-air Bath, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Hakone

Located in Hakone (Motohakone), Livemax Resort Hakone Ashinoko is within a 5-minute drive of Lake Ashi and Ōwakudani. .This hotel is 3.8 mi (6.1 km) from Hakone Gora Park and 4.2 mi (6.7 km) from Hakone Kowakien Yunessun.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Lake Ashi - 9 min walk - 0.5 miles
  • Hakone Visitor Center - 10 min walk - 0.6 miles
  • Hakone Pirate Ship - 15 min walk - 0.8 miles

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Haneda Airport (HND) - 134 min drive

Restaurants

  • ‪CAFE Ryusenkei - ‬11 min drive
  • 鮨・天麩羅 風月
  • ‪CAFE TUNE - ‬7 min drive
  • ‪リビングルーム (Living Room) - ‬8 min drive
  • 自然薯農家レストラン 山薬宮城野本店

About this property

Livemax Resort Hakone Ashinoko

Livemax Resort Hakone Ashinoko offers 27 air-conditioned accommodations with private hot tubs and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers. This Hakone hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 27 air-conditioned rooms featuring private hot tubs and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including hot springs, a sauna, and karaoke. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and barbecue grills.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Livemax Resort Hakone Ashinoko has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,000; reservation required

Things to do

  • Arcade/game room
  • Hot springs
  • Hot tub
  • Karaoke
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator (71 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500.00 per person
  • Hosted evening meal: JPY 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

LiVEMAX RESORT Ashinoko
LiVEMAX Hakone Ashinoko
LiVEMAX Ashinoko
Livemax Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel
Livemax Resort Hakone Ashinoko Hakone
Livemax Resort Hakone Ashinoko Hotel Hakone

Livemax Resort Hakone Ashinoko Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 132 reviews
Rating 8 - Good. 41 out of 132 reviews
Rating 6 - Okay. 32 out of 132 reviews
Rating 4 - Poor. 14 out of 132 reviews
Rating 2 - Terrible. 10 out of 132 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for the price, the staff were friendly and the private onsen was great!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the room with the private onsen. It was amazing. The quality of the service was great in every area that comes to mind. Both dining and breakfast buffet were incredibly good. Lots of options for every taste. Would definitely repeat and recommend to friends.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

KI PUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with private onsen, quite environment, delicious meal with various choices
Verified review

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place was horrible. It smelled of mildew. It had fixtures that were broken and ripped. It did not meet standards at all. Absolutely the worst place in the world to ever stay. I would never recommend this place. None of my worst nightmare it was completely beyond anything I’ve ever seen before cobwebs broken dirty. Anson no screen on the window a makeshift sink that was not even attached to the wall. Absolutely unbelievably horrible. made my stomach sick. I wanted to throw up. They wouldn’t even give me a partial refund and I didn’t even stay more than a few hours because I had no choice the worst hotel ever. They’re a mile and a half from any type of transportation. It was absolutely the worst place I’ve ever stayed in my life way too remote, and they did nothing to compensate me.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Hermanas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit difficult to reach on foot, mostly suited for driving residents. Nice onsen and food.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

PhuongDuyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
Stayed 1 night in May 2024
Verified review

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and will need a car to travel around. Overall the stay is memorable.
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel itself seems kind of outdated, but it was still a pleasant stay. The room was spacious and the in-suite bath was as expected. The staff were very friendly and accommodating.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing as long as you keep I'm mind that everything around for miles closes at 5 pm and busses stop at 7:00 depending on your location. The hotel staff we're super helpful and genuinely happy to help. Breakfast and dinner at the hotel was wonderful. Private onsen is great to experience onsen but privately.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Johnathan

Liked: Staff & service, amenities, property conditions & facilities
Good rooms with a nice staff just an old building and limited transportation options
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.
Verified review

8/10 Good

Geramy

Liked: Cleanliness, staff & service, property conditions & facilities
Far from restaurants and main road but it was a great value for a hotel with private onsen
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Shale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is difficult to find this place but the room I got is very large with bath tub
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Soryn

Liked: Amenities
Not much around the property (food/dining), a bit difficult to get too.
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel falling apart with black mold and water damage everywhere. False advertising of room quality. We left soon after checking in.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for its value.

Great hotel for the value. Very friendly staffs. The location would be a draw back if you don’t drive with your car. You can get to the hotel by bus which is highly recommended but the service is not very frequent. Note that taxi or other car share services are basically nonexistent.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for private in-room spa

I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Alex

Liked: Staff & service, amenities, property conditions & facilities
Was ok to stay over 3 nights, too many stairs to climb and no laundry
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here with my sister after a week and a half of traveling to different locations and we wanted to relax at this hot spring. The staff was really friendly and helpful. We really enjoyed the private hot spring in our room. This place is far from town and is surrounded by trees so don't expect any stores. It's a really good place to unwind and relax. Very quaint and tranquil.
Stayed 2 nights in Sep 2023
Verified review

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Jessie

Liked: Cleanliness, staff & service
Good for the price. Small public bath but no one else was in it so rather relaxing. Buffet breakfast was small and limited, but it did the job. Hard to get to, no restaurants open for dinner except 1. Last bus around 7-8pm. Lots of hills. Staff were nice.
Verified review

8/10 Good

Ignacio

Liked: Staff & service, amenities, property conditions & facilities
We weren’t allowed to use the public onsen because our tatttoos, which is common, but still annoying. The private onsen was nice, but the room’s drain was gooey and there was a band-aid left by the tub. Not the end of the world, and still worth it for the price and the nice spring waters.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Fiona

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Not easy to get to. Food is terrible. Onsen very small. Facility is dated and not clean.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities
Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent. The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor. It was an ok experience, but not sure it was worth the price
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Nathan

Disliked: Amenities
Dirty rooms
Stayed 2 nights in Nov 2023

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