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Hatsuhana

3.0 star property

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Photo gallery for Hatsuhana

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi
Exterior
Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
$731
$664 nightly
$731 total
Mar 4 - Mar 5

Explore the area

View in a map
20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa Prefecture, 2500313
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Hot Springs
    ‪7 min walk‬
  • Place, Tamadare Falls
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 862 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 1 Twin Trundle Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

  • 471 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 942 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

  • 704 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Twin Trundle Bed

View all photos for Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

  • 939 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)
  • 948 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

  • 949 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

  • 1139 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

  • 726 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

  • 726 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

  • 993 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

  • 833 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Minibar, in-room safe, blackout drapes, free WiFi

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)
  • 979 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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About the neighborhood

Hakone

With a stay at Hatsuhana in Hakone (Yumoto), you'll be within a 15-minute drive of Lake Ashi and Hakone Hot Springs. .This spa hotel is 6.7 mi (10.8 km) from Hakone Kowakien Yunessun and 22.4 mi (36.1 km) from Gotemba Premium Outlets.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Hot Springs - 7 min walk - 0.4 miles
  • Tamadare Falls - 6 min drive - 1.3 miles
  • Gyokuren Shrine - 6 min drive - 1.3 miles
  • Shogenji Temple - 7 min drive - 1.4 miles

Getting around

  • Hakone-Itabashi Station - 10 min drive
  • Kowakidani Station - 16 min drive
  • Haneda Airport (HND) - 105 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬7 min drive
  • ‪はつ花そば 本店 - ‬6 min drive
  • ‪茶のちもと - ‬6 min drive
  • ‪滋養料理山法師 - ‬15 min walk
  • ‪箱根浪漫亭湯本店 - ‬6 min drive

About this property

Hatsuhana

Hatsuhana offers 35 accommodations with minibars and safes. 50-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Partially open bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access and shopping on site.
Enjoy a satisfying meal at DINING HANAEMI serving guests of Hatsuhana. Local cuisine breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
DINING HANAEMI - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 4,235 for adults and JPY 2,420 for children
  • A restaurant

Restaurants on site

  • DINING HANAEMI

Things to do

  • Full-service spa
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Renovated entire property - September 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must check in by 8 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 8 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 4235 for adults and JPY 2420 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Hatsuhana Hakone
Hatsuhana Hakone
Hatsuhana Hotel Hakone Machi
Hatsuhana Hotel
Hotel Hatsuhana
Hatsuhana Hakone
Hatsuhana Hotel Hakone

Hatsuhana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 46 out of 59 reviews
Rating 8 - Good. 9 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 3 out of 59 reviews
Rating 2 - Terrible. 0 out of 59 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Koon Man

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel but had an issue with ordering wine at the restaurant. On the mobile app menu we ordered a French Chardonnay and it turned out to be 2007, way too old. It was oxidized and we told the waiter who referred us to the sommelier who agreed. We ordered a replacement but when we checked out they charged us for the wine we did not drink. That’s not acceptable and they should not be selling this vintage of white wine, way too old.
Stayed 1 night in Nov 2025

10/10 Excellent

Olaseye

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything! The staff were attentive, the room was immaculate and the food was sensational.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Oct 2025

10/10 Excellent

ZIHUI, Scarborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good.
Stayed 1 night in Oct 2025

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So zen and relaxing, really amazing beautiful property.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Paolo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Russell, Wailuku

Stayed 1 night in May 2025

10/10 Excellent

Raymond

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10
Stayed 1 night in May 2025

10/10 Excellent

Kelvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area.
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ambience for private onsen. Staff are very friendly and some of them can speak English.
Stayed 2 nights in Mar 2025

10/10 Excellent

Soonkie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Minju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
Stayed 3 nights in Nov 2024

8/10 Good

Cloriza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience a superlative modern property with exceptional staff.
Stayed 1 night in May 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reclusive area. Close to nature but far from everything else.
Stayed 1 night in May 2024

10/10 Excellent

Tenghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kaori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

WAI YIN FION

Stayed 1 night in Nov 2025

10/10 Excellent

マサコ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事大変美味しく又行きたいと思います
Stayed 2 nights in Nov 2025