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Hakone Airu

Property class: 4

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Photo gallery for Hakone Airu

A woman in a hot tub with a mountain view.
Property video
A modern bathroom with a stone wall, a large window, and a view of a mountainous landscape.
A modern two-story building with large windows and a stone wall.
A hot spring area with a stone sculpture, a wooden fence, and a view of mountains at dusk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $357
$323 nightly
$357 total
Sep 14 - Sep 15

Explore the area

View in a map
499-1 Yumoto, Hakone, Kanagawa, 250-0311
  • Place, Hakone Hot Springs
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Toy Museum
    ‪10 min walk‬

Room options

View all photos for Deluxe Mountain View Japanese-Style Room Upper Floor

A stone sculpture in a water feature, a glass railing, and a mountainous backdrop.

Deluxe Mountain View Japanese-Style Room Upper Floor

  • Sleeps 4
  • 4 Double Futons
  • Free WiFi

View all photos for Superior Mountain View Japanese-Style Room Middle Floor

A traditional Japanese room with tatami flooring, a low table, and woven chairs.

Superior Mountain View Japanese-Style Room Middle Floor

  • Sleeps 4
  • 4 Double Futons
  • Free WiFi

View all photos for Standard Mountain View Japanese-Style Room Lower Floor

A modern bathroom with a large window, a stone sculpture, and a view of a mountainous landscape.

Standard Mountain View Japanese-Style Room Lower Floor

  • Sleeps 4
  • 4 Double Futons
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

A room with a large window overlooking a mountainous landscape, a statue in the foreground, and a decorative wooden panel on the right.

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

9.6 out of 10
Exceptional
(15 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

A traditional Japanese room with tatami flooring, a low table, and cushions.

Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

10.0 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

A traditional Japanese room with tatami flooring, a low table, and cushions.

Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

10.0 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal

A black grill with raw meat and vegetables.

Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking, Mountain View 3F (Steak Dinner) with open-air bath + Private Room Meal

A black grill with raw meat and vegetables.

Superior Room, Non Smoking, Mountain View 3F (Steak Dinner) with open-air bath + Private Room Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner) with open-air bath + Private Room Meal

A black grill with raw meat and vegetables.

Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner) with open-air bath + Private Room Meal

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner) with open-air bath + Private Room Meal

A wooden sushi platter with various types of sushi.

Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner) with open-air bath + Private Room Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner) with open-air bath + Private Room Meal

A wooden sushi platter with various types of sushi.

Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner) with open-air bath + Private Room Meal

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal

A wooden sushi platter with various types of sushi.

Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner) with open-air bath + Private Meal

A plate with raw meat, mushrooms, and leafy greens.

Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner) with open-air bath + Private Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal

A plate with raw meat, mushrooms, and leafy greens.

Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal

A plate with raw meat, mushrooms, and leafy greens.

Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room_Dinner Included _, Non Smoking, Mountain View 2F,Check out 9am, Open-air bath

A table with two plates of food, one with meat and vegetables, and the other with cheese and fruit.

Standard Room_Dinner Included _, Non Smoking, Mountain View 2F,Check out 9am, Open-air bath

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking, Mountain View 3F - Dinner Included, Check out 9am, Open-air bath

A table with two plates of food, one with meat and vegetables, and the other with cheese and fruit.

Superior Room, Non Smoking, Mountain View 3F - Dinner Included, Check out 9am, Open-air bath

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, Mountain View 4F - Dinner Included, Check out 9am, Open-air bath

A table with two plates of food, one with meat and vegetables, and the other with cheese and fruit.

Deluxe Room, Non Smoking, Mountain View 4F - Dinner Included, Check out 9am, Open-air bath

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am

A traditional Japanese room with tatami flooring, a low table, and cushions.

Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking, Mountain View 3F with open-air bath,Room Only, Check Out 11am

A traditional Japanese room with tatami flooring, a low table, and cushions.

Superior Room, Non Smoking, Mountain View 3F with open-air bath,Room Only, Check Out 11am

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am

A traditional Japanese room with tatami flooring, a low table, and cushions.

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room, Non Smoking, Mountain View 2F (Sashimi Dinner) with open-air bath + Private Room Meal

A seafood platter with a lobster on a blue plate.

Standard Room, Non Smoking, Mountain View 2F (Sashimi Dinner) with open-air bath + Private Room Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room, Non Smoking, Mountain View 2F (Red king crab Dinner) with open-air bath +Private Meal

A plate of grilled lobster tails with lemon wedges and green onions.

Standard Room, Non Smoking, Mountain View 2F (Red king crab Dinner) with open-air bath +Private Meal

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking, Mountain View 3F (Sashimi Dinner) with open-air bath + Private Room Meal

A seafood platter with a lobster on a blue plate.

Superior Room, Non Smoking, Mountain View 3F (Sashimi Dinner) with open-air bath + Private Room Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking, Mountain View 3F (Red King Crab Dinner) with open-air bath +Private Meal

A plate of grilled lobster tails with lemon wedges and green onions.

Superior Room, Non Smoking, Mountain View 3F (Red King Crab Dinner) with open-air bath +Private Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal

A seafood platter with a lobster on a blue plate.

Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Red King Crab Dinner) with open-air bath + Private Room

A plate of grilled lobster tails with lemon wedges and green onions.

Deluxe Room, Non Smoking, Mountain View 4F (Red King Crab Dinner) with open-air bath + Private Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for New Year Limited Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

A woman in a hot tub with a mountain view.

New Year Limited Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for New Year Limited Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

A traditional Japanese room with tatami flooring, a low table, and cushions.

New Year Limited Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for New Year Limited Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

A room with a view of a mountainous landscape through large windows.

New Year Limited Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Aromatic massage 60mins

A massage therapy room with a tatami mat floor, a massage table, and a large window with floral patterns.

Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Aromatic massage 60mins

  • Mountain view
  • 213 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Aromatic massage 60mins

A massage therapy room with a tatami mat floor, a massage table, and a large window with floral patterns.

Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Aromatic massage 60mins

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Aromatic massage 60mins

A massage therapy room with a tatami mat floor, a massage table, and a large window with floral patterns.

Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Aromatic massage 60mins

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

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4.8 out of 5, Exceptional, 1,962 reviews
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About the neighborhood

Hakone

A stay at Hakone Airu places you in the heart of Hakone, a 1-minute drive from Hakone Hot Springs and 10 minutes from Odawara Castle. .This ryokan is 5.4 mi (8.8 km) from Hakone Open Air Museum and 5.5 mi (8.8 km) from Hakone Gora Park.

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Key Hiraga Museum - 6 min walk - 0.4 miles
  • Hakone Toy Museum - 10 min walk - 0.6 miles
  • Tamadare Falls - 10 min walk - 0.6 miles

Getting around

  • Hakone Yumoto Station - 10 min walk
  • Kowakidani Station - 11 min drive
  • Haneda Airport (HND) - 72 min drive

Restaurants

  • ‪回転寿司 北條 - ‬11 min drive
  • ‪おさしみ天国・小田原海鮮ゴーゴー - ‬11 min drive
  • ‪箱根てゑらみす - ‬9 min walk
  • ‪Cafe107 - ‬6 min drive
  • ‪NARAYA CAFE - ‬9 min drive

About this property

Hakone Airu

Hakone Airu offers 15 accommodations with DVD players and minibars. Rooms open to furnished balconies. Beds feature down comforters. 55-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 hot springs open between 3:00 PM and 9:00 AM.

Make yourself at home in one of the 15 guestrooms featuring refrigerators and minibars. Rooms have private furnished balconies. 55-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 1 kilometers.
Stop by the ryokan's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Guests may use a bus station shuttle for a surcharge, and free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.
Onsite venue - This diner specializes in Japanese cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 1 km
  • Bus station shuttle (surcharge)
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 8:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Kaiseki meal
  • Tea service

Things to do

  • 2 hot springs
  • Designer stores
  • Shopping

Family friendly

  • Baby bath
  • Children's dinnerware
  • DVD player
  • High chair
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • In the mountains
  • Terrace

Spa

  • 2 hot springs
  • Aromatherapy
  • Hot springs open from 3:00 PM - 9:00 AM
  • Hot springs water temperature - 104 ºF
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free extra futon

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Geta (wooden sandals)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance.
Meals are not included for children ages 2 and younger booked in breakfast, dinner, and half board rates.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: JPY 3300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking, access to the public bathing facility, and high chair
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as meals.

We should mention

Hot springs access available from 3:00 PM to 9:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Hakone Airu Inn
Hakone Airu Ryokan
Hakone Airu Hakone
Hakone Airu Ryokan Hakone

Hakone Airu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 614 out of 848 reviews
Rating 8 - Good. 143 out of 848 reviews
Rating 6 - Okay. 57 out of 848 reviews
Rating 4 - Poor. 22 out of 848 reviews
Rating 2 - Terrible. 12 out of 848 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

CJ

Liked: Cleanliness
Love everything about it from the staff, to the room and our own private onsen. We had a very tasty breakfast and dinner on our whole stay. We will come back and stay here again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Accommodations Would return again. Beautiful room and facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious, staff was kind
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay greatly. The staff were also very lovely and accommodating (especially Yuki!)
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful traditional style hotel, onsen in the balcony, central location, beautiful area close to all the great sightseeing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience of a Japanese ryokan! Location is just at the beginning of the Hakone loop…close to the train station for an easy transfer to Odawara station to catch the fast train to Kyoto or Osaka
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, beautiful place, lovely staff. Very relaxing and enjoyed every moment.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cassandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, food provided, staff, and ambience were perfect.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely fantastic! A perfect and refreshing stay! We are 100% planning on another visit.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent meals
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jerika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most relaxing part of our trip. Wish i stayed longer!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, staff were very friendly and the food was amazing. Would stay here again, loved the private onsen.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Hakone with private Onsen. Excellent location, breakfast and great staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the private bath and the accommodations while we were there. The staff was extremely friendly as well. Unfortunately, I was not there long enough to take advantage of the spa or bar but perhaps next time :)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the welcoming drinks to the private onsen to the prepared dinners, the entire experience was wonderful! The room with the private onsen was amazing. The staff was so patient and friendly!! Having the dinner and breakfast really made out stay so special as well. The onsen It was the highlight of the trip! It actually cured my jet lag!! I will recommend this place to everyone I know!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Loved the private bath (spa)!
Private bath (spa)
Room we booked
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

SHARI

Liked: Cleanliness, staff & service, amenities
The staff was extremely nice and helpful. The hotel itself is beautiful and I loved our private onsen.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it felt special and high quality. Like the type of place you’d come for a honeymoon.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Amenities were amazing. Loved the private onsen
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lisa and Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ryokan was outstanding. It was peaceful and stylish while also feeling authentic and very Japanese. We loved the private hot spring bath on our balcony and really enjoyed dressing in kimonos for dinner. I highly recommend this Ryokan
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alixandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel. Loved the private onsen and kaiseki meals. Very relaxing! Not far from the station.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Zixun

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing, dinner was fantastic. Staff was wonderful. Overall great experience!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The Bali ambiance is perfect at this hotel. Super calm and romantic. Everyone was so kind and helpful. The highlight was the view from our private balcony onsen. Food was great and plentiful with a lot of variety each night.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Room was clean, staff exceptionally friendly, food was amazing. There really wasn't anything to not like. Very much appreciated having a private onsen.
Stayed 1 night in Apr 2026

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