Compare Hotels with Balconies in Galloway

"Staff was not very friendly or polite since we arrived. At the end of our stay, my wife mistakenly left her rain coat in the room. I waited outside for her the hotel as I could not leave the car unattended. She talked to 3 different people and all 3 seem annoyed by her situation not even willing to help. She was told she could not go to the room to retrieve it as the reservation was under my name. She asked if someone else could call or ck the room and they said no. Each person was rude not willing to help; for which she made the decision to haut leave the coat in the room. This hotel is not cheap and you would expect more professionalism and excellence from the staff. This is our second time staying here and it will most likely be the last time as our experience with the staff is that they do not seem too happy to be working there and that their customers are a nuisance. "

"The room had strings of hair in the bathroom and the top sheet was ripped from the press. I informed the front desk and one of the staff but nothing happened. Aside from those two minor issues, it was a really good stay. The food was good and the bed was very comfortable."

"The bad had 3 rusty metal bars the stuck out about 6 inches from the side is the bed and my husband go very badly hurt "

"The location is gorgeous. So close to Philly, Historic Smithville and Atlantic City. No issue with “things to do” on property or near by. It only gets three stars as I expected a much higher level of customer experience. The hotel was busy! Soccer teams, private parties, golf groups, tourists etc. The room wasn’t ready at check in. There was only one bar tender in packed bar who was also serving the tavern. Worst martini, ever. It was served with crushed ice in it? Room service went to voice mail - tried for thirty minutes and gave up. Called front desk and the Staff manager took our order by text and we had to walk to the front desk to get our order. Hand sanitizer & wipes were empty in the gym. Dark and ambiguous walk back to the hotel from the far self-serve parking lot. 1/2 finished Bar drinks from the night before were still in the ladies bathroom (in the lobby) the next morning. There is a big sign posted “Quiet Hours 10pm - 6am” which was a farce. The two rooms next to us had multiple people visiting and were disturbingly loud which went on well past midnight. The good parts are that the Bed and the linen was exquisite. Good space in the bathroom. The buffet breakfast was nice. Omelette station was excellent as were the amount of healthy food choices. "

"The rooms wasn't clean and the hot tub was not really working"

"The owner was very welcoming. The cottage ws immaculate and had all the supplies you needed for cooking. Fresh eggs were provided by the owner. "