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"Staff was helpful and friendly. The room was a little expensive. "

"Airport shuttle is not free and is a paid service. Beds are not comfortable enough. No water bottles in the room or for free. Breakfast and servers are great!"

"Arrived to see posters indicating that a boiler was being replaced between 10pm and 4am - there was no mention of this prior to or after booking. Fire alarm went off at 1.45am, spoke to reception who said it was a false alarm. The fire alarm light kept flashing after this. I went to reception at 2.15am who told me the light wasn't flashing as they'd reset the alarm (they didn't ask to check). Went back to my room and at about 2.30am reception called to ask me if the light was still flashing (the light they said wasn't flashing). I was then woken around 3.15am by the sound of drilling or sawing from the boiler work - the sound of which had been going on during the night. The alarm light was still flashing at this point as well. Worst hotel stay I've ever had. No hint of an apology from reception staff at check out who merely said they'd inform tech services to look at the light."

"Motorway stop south. If going north it is not convenient. Did the job and good stop just shame about reception."

"Ok."

"Breakfast was great and included. This is not a suitable property for those with disabilities. I was put on the third floor with no lift. Despite contacting the property and receiving what I thought was assurance of on site disabled parking, I was sent to a car park a fifteen minute walk away. "