Compare Cheap Hotels in Schuylkill County

"staff was helpful and the hotel was clean."

"As a long-time Hilton Honors member who has stayed exclusively within Hilton brands since childhood, I found the overall experience to be significantly below expected standards of hospitality, professionalism, and brand conduct. There appeared to be a lack of effective managerial oversight on-site. The general manager was frequently observed in close informal association with staff, with no visible intervention or correction of inappropriate conduct. The overall environment suggested a normalization of unprofessional behavior rather than active enforcement of hospitality standards. In multiple instances, staff behavior toward guests appeared dismissive, and at times crossed into conduct that could reasonably be perceived as bullying or mocking. Guests were at times informed that they should clean or maintain their rooms beyond standard expectations for hotel stays, which is not consistent with full-service hotel operations. Taken together, these issues reflect a broader breakdown in service delivery, staff training, and adherence to brand standards. The experience did not align with the expectations associated with Hilton Honors membership or Hilton-branded properties. A front desk staff member directly addressed the child in a disrespectful manner and referred to her as a “liar” in relation to a minor issue involving a paper plate. Regardless of the context, this interaction was inappropriate and not aligned with acceptable standards of guest relations and its re: a minor."

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"The only thing that I can complain about is the elevator by entrance B it makes weird noises. Other than that this hotel is fantastic. 4.9 stars for me"

"This hotel was a last minute choice. Let's start with a postive. Linens were clean and no bed bugs. Also, the carpet wasn't sticky when i took my shoes off to get into bed. Now to the rest. When you walk in it smells like grease. Like kitchen grease. The bar sign says it opens at 11am but it doesnt open till 5pm. No, I'm not trying to be at the bar at 11am but I enjoy having that chill atmosphere after the 3pm check in. This is not the place that will ever happen (we did end up going) 2nd, the room, the room had a moldy smell when we walked in. The ac unit was on 75 so we turned it to 65. Not because we like it cold but it helped refresh the musty smell. Yes, they have done a remodel, but it is the typical remodel of an old property. Basically, slap some paint on a pig. I could go in to more detail but basically to sum it up.. this is a place that locals rent a room to use the indoor pool. Have bday parties here. One cool thing is the fact they have a game room. There were parties happening in several rooms Definitely some "smoking" in rooms. Kids running/racing up and down the halls all night. Lastly, you will get lost at this place. Very poor signage unless you are trying to get to the 1st floor via the stairs. The 2nd floor is the main floor. I will never stay here again, just the pungent smell from the Indian restaurant located in there, and the greasy food smell from the bar food menu with a topping of the old hotel musty smell going on."