Compare Hotels with Room Service in Guanacaste

"From the moment we arrived at the hotel, the staff were super unfriendly & not helpful. They did not make eye contact. We asked several staff members where we could find towels & they could only point towards the massive pool. The beach is completely full of people selling things like nothing I’ve ever seen & the vendors are very aggressive in soliciting you. The pool is extremely uninviting with cups and trash left around the pool and the bathroom unusable because it was so dirty. This hotel does not meet normal Westin standards. Thankfully we were able to move to the W next door where everything was wonderful, clean & the staff were amazing and friendly. Rosa made the moving process extremely difficult since she was trying to charge us twice after we were told we would get a full refund for the Westin. Luckily, it was straightened out by the helpful staff at the W. During our stay at the W, we ran into guests of the Westin who were buying day passes at the W for all of the same reasons as noted above - right down to the towels,"

"Was amazing from the arrival to check out. Friendly, helpful, and was very peaceful. Lots of little shops and food close by. Great place to stay before going to the airport. "

"A really cool and chilled place without too much noise and crowds to destroy your good vacation "

"I booked Condovac la Costa through Expedia specifically because the listing indicated free airport pickup and 24-hour shuttle service. This was a key factor in my decision. After booking, I promptly sent my flight details. However, the hotel later informed me that airport transportation must be requested at least 48 hours in advance and could not be arranged for my arrival. This requirement was not clearly stated during booking and resulted in unexpected transportation costs and inconvenience. I recommend Expedia ensure that important conditions like advance notice requirements are clearly disclosed, and I hope this issue can be fairly resolved."

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"Long check in process but room was nice and clean. Convenient location for airport. They take shuttle reservations but don’t honour them when boarding and many guests got on shuttles they were not scheduled for. "