DO NOT BOOK HERE IF DON'T WANT BED BUGS. This is the absolute WORST motel I have ever stayed in. When we checked in we were placed in a dirty room ( shower was dirty, carpet was dirty, and bed sheets/pillowcases were dirty), and there rats in the parking lot running rampant. We went to sleep and out of sheer luck I woke up at 2am only to look down and see BED BUG on my sheets crawling toward me. I immediately killed it, took pics and brought it to the front desk, requesting the rest of our stay be cancelled. The front desk person was very helpful and proceeded to let me know that the two days we hadn't stayed there would be refunded in 3-5 business days, but to get a refund for the night we stayed there we had to contact the manager @ her email. Of course I emailed her right away stating the situation. At this point it has BEEN TWO WEEKS. I've called the front desk 7x, of which 5 of those times were after 3pm M-F which is the time I was told the manager would be there, and I emailed 3x, with ZERO response. I even reached out to the La Quintas overarching customer service with ZERO help. Expedia, who i booked through, has also not been able to contact the manager. I don't even know if the manager exists at this point, but if you don't want a dirty hotel, bed bugs crawling on you, and a MIA manager DON'T STAY HERE.