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The Westin Chicago Northwest

4.0 star property

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Garden
Lobby lounge
Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk
Indoor pool
Daily buffet breakfast (USD 19.95 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$123
$111 nightly
$123 total
Total with taxes and fees
Jan 23 - Jan 24

Explore the area

View in a map
400 Park Blvd, Itasca, IL, 60143
  • Place, Alexian Brothers Medical Center
    ‪3 min drive‬
  • Place, 390 Golf Experience
    ‪3 min drive‬
  • Place, Pirates Cove Childrens Theme Park
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 1 King Bed

8.6 out of 10
Excellent
(68 reviews)
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 620 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 1150 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 1150 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

49-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1150 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 520 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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4.4 out of 5, Excellent, 1,024 reviews
$125 nightly
The price is $139
Jan 19 - Jan 20
Total with taxes and fees
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About the neighborhood

Itasca

When you stay at The Westin Chicago Northwest in Itasca, you'll be in the business district, within a 15-minute drive of Woodfield Mall and Schaumburg Convention Center. .This hotel is 8.5 mi (13.7 km) from Allstate Arena and 11.3 mi (18.2 km) from Donald E. Stephens Convention Center.

What's nearby

  • Alexian Brothers Medical Center - 3 min drive - 2.0 miles
  • 390 Golf Experience - 3 min drive - 2.0 miles
  • Pirates Cove Childrens Theme Park - 3 min drive - 2.2 miles
  • Schaumburg Convention Center - 8 min drive - 7.0 miles
  • Wrigley Field - 34 min drive - 24.5 miles

Getting around

  • Itasca Station - 5 min drive
  • O'Hare Station - 29 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 29 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive
  • ‪Buona - ‬3 min drive
  • ‪Real Time Sports - ‬19 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

The Westin Chicago Northwest

Suburban hotel with area shuttle service and a 24-hour fitness center
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 416 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Stop by the hotel's restaurant, Market Place, for lunch, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Itasca? This hotel has 43817 square feet (4071 square meters) of space consisting of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Market Place - This coffee shop serves breakfast and lunch.
400 Park Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Private Dining - This steakhouse serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 400 Park Bistro
  • Market Place
  • Seared Private Dining

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • 43,817 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1001 reviews
Rating 8 - Good. 149 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Great time
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the Westin was away from the city, we found the area of Elk Grove to be really nice with many places to eat and get coffee. It was a bit slower pace which we appreciate. It has a nice restaurant inside and a snack/coffee shop. The staff was very attentive if you needed anything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Berto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was well
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Stayed 2 nights in Oct 2025

6/10 Okay

Dlovan

Liked: Cleanliness, property conditions & facilities
No free WiFi or breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Sudhir

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Charging $9.95 per day per device for wifi is a rip off. Thats very cheap like how motels might nickle-n-dime you. If you have big brand name, do not do such pathetic things. The bathroom wooden frame for the counter is made of untreated/unfinished cheap wood. It warping because of all the moisture. The room was very big and spacious but the bathroom was teeny-weeny - if someone’s swings the door in, it will hit anyone brushing their teeth or sitting in the toilet. The safe vault did NOT work period. The shower water took a full 10 mins to get hot. We attended a wedding event Saturday. There weren’t even appropriate signs for Saturday wedding event. The signage was better for the Sunday event, The bagels for breakfast had some yellow powdery residue on it on both the days. I’ve never seen bagels with powdery residue or anything non-bagel-y on it anywhere. My first thought was - is this mold by any chance ? For breakfast they had an oddball $10 room charge printed on the check. What am I to make of it ? The waiter explained that it doesn’t apply to me. Then why print it to confuse me !?! For the brand name, property, facilities and Whats on offer needs to be flawless.
Stayed 2 nights in Oct 2025

8/10 Good

Chauntine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Paulette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a business event and the staff was great and accommodating.
5 founders and State Conference
Stayed 2 nights in Oct 2025

10/10 Excellent

Dennis Kirk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my experience was amazing.
Stayed 4 nights in Aug 2025

8/10 Good

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 2 nights in Aug 2025

10/10 Excellent

Stella

Stayed 2 nights in Sep 2025

8/10 Good

YEPREM, Vero Beach

Stayed 4 nights in Jul 2025

10/10 Excellent

Ulises Silerio

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean and best of all, the beds are super comfy to sleep
Stayed 2 nights in Sep 2025

10/10 Excellent

Josh

Stayed 2 nights in Sep 2025

4/10 Poor

Amelia

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Beware of the Part events before you buy a room

I came the day of Prom Celebration and a Wedding event. The check-in was like finding Waldo because there was o er 500+ ppl in the lobby. I got to my room late evening and I thought I would rest early because I had a early event to attend. Around 10pm music started and it had a lot of bass. Ear plugs didn’t help because you can feel the bass from the speakers. I called CS and the advised the ear plugs and asked if I wanted to switch room. I said that’s inconvenient and why would music start so late at night. It last til the early morning and I was upset. So ask if there is and parties or events before you get a room, and if you do make it’s away from the party room because it sounds like a Club or Bar.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Multiple setting options and place to tale photos
Stayed 3 nights in Sep 2025

10/10 Excellent

Fernando

Stayed 1 night in Sep 2025

6/10 Okay

Scott

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outdated rooms. Dirty carpet and walls. Just needed an updating.
Stayed 3 nights in Sep 2025

10/10 Excellent

josephine

Liked: Property conditions & facilities
The stay was great we went on a weekend where there were 3 weddings 😬. Overall it was great!
Stayed 1 night in Sep 2025

10/10 Excellent

Ximena

Stayed 2 nights in Aug 2025

10/10 Excellent

Celene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was a starburst in the lobby!!! 🔥🔥
Stayed 1 night in Aug 2025