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Swissotel - Chicago

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Photo gallery for Swissotel - Chicago

A dining table set for six with a cityscape view through large windows.
The exterior of the Swissotel building with its distinctive glass facade and the hotel's name displayed prominently.
A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape through large windows.
A modern hotel room with a large window offering a city skyline view, a round table with four chairs, and a ceiling with recessed lighting.
A modern hotel room with a large window offering a cityscape view, a green sofa, two armchairs, and a coffee table with flowers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning
  • Breakfast available
The current price is $263
$221 nightly
$263 total
Total with taxes and fees
Oct 31 - Nov 1

Explore the area

View in a map
323 E Wacker Dr, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Classic Double Room, 2 Double Beds, City View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table, and a lamp.

Classic Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(63 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a laptop, a chair, a small ottoman, and a view of the city skyline.

Classic Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(45 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, River View

A hotel room with two beds, a desk with a flat-screen TV, a chair, a small round table, and a large window with curtains.

Classic Double Room, 2 Double Beds, River View

8.4 out of 10
Very good
(28 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Lake View (Lake View)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the ocean and cityscape.

Classic Room, 1 King Bed, Lake View (Lake View)

9.2 out of 10
Wonderful
(37 reviews)
  • Lake view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, Lake View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of the city.

Classic Double Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(23 reviews)
  • Lake view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Corner Room, 1 King Bed, City View

A hotel room with a large bed, a sofa, a desk with a chair, and a TV.

Premier Corner Room, 1 King Bed, City View

  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View, Corner

A hotel room with a large bed, a sofa, a desk with a chair, and a TV.

Premier Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table, and a view of tall buildings through the window.

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(156 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

A hotel room with a large bed, a sofa, a TV, and a view of the cityscape.

Executive Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table, and a view of tall buildings through the window.

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a small table, and a lamp.

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

A hotel room with a large bed, a desk with a laptop, a chair, a small ottoman, and a view of the city skyline.

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

A hotel room with a large flat-screen TV, a wooden desk, a modern chair, two beds, a small round table, and a view of the city skyline through large windows.

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(5 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

A hotel room with a large bed, a desk, two chairs, a TV, and a view of the city.

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of the city.

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic 2 Double Beds Wheelchair Accessible

  • Sleeps 2
  • 2 Double Beds

Classic 2 Double Beds Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

Classic 2 Double Beds Accessible with Roll In Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds

Classic 1 King Bed Wheelchair Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

River View Room 1 King Bed Wheelchair Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible with Roll In Shower

  • River view
  • Sleeps 4
  • 2 Double Beds

Lake View Room 2 Double Beds Accessible

  • Lake view
  • Sleeps 2
  • 2 Double Beds

Lake View Room 1 King Bed Accessible

8.8 out of 10
Excellent
(6 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Lifestyle Suite, 1 King Bed, City View

A hotel room with a bed, a sofa, a coffee table, a side table, and a chair.

Lifestyle Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Chicago

With a stay at Swissotel - Chicago, you'll be centrally located in Chicago, just a 3-minute walk from Chicago Riverwalk and 6 minutes by foot from Michigan Avenue. .This luxury hotel is 0.3 mi (0.5 km) from Grant Park and 0.4 mi (0.6 km) from Millennium Park.

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.1 miles
  • Millennium Park - 5 min walk - 0.3 miles
  • Grant Park - 5 min walk - 0.3 miles
  • Michigan Avenue - 5 min walk - 0.3 miles
  • Chicago Theatre - 10 min walk - 0.5 miles

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Swissôtel - ‬1 min walk
  • ‪Sheraton Club Lounge - 33 Floor - ‬3 min walk
  • ‪Northman Beer & Cider Garden - ‬3 min walk
  • ‪American Craft Kitchen & Bar - ‬3 min walk
  • Miru

About this property

Swissotel - Chicago

Swissotel - Chicago offers 661 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This Chicago hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials.
Make yourself at home in one of the 661 guestrooms featuring refrigerators and LCD televisions. Smart televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 8:00 AM and noon.
The Palm - This restaurant serves breakfast, lunch, and dinner. Open daily.
Amuse - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Onsite venue #3 - This restaurant serves breakfast only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Valet parking on site (USD 87 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 8:00 AM to noon on weekends; USD 5 to 35 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amuse
  • The Palm

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 43 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.22 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35.00 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 60601, 60601, Hotel License

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Swissotel - Chicago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2537 out of 3543 reviews
Rating 8 - Good. 553 out of 3543 reviews
Rating 6 - Okay. 221 out of 3543 reviews
Rating 4 - Poor. 101 out of 3543 reviews
Rating 2 - Terrible. 131 out of 3543 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful views, quick and easy check in and out, helpful staff.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, secure rooms, clean establishment.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good & staff give us nice service during our stay. We wish to stay this hotel again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, rooms are clean , the best for us was the location, i would recommend
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, well maintained hotel, and amazing river view.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the location was perfect!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

The gentleman that checked us in was absolutely excellent with his job!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. View is incredible of the navy ooer and like and River … staff all friendly. Comfy room too.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth, great room, beautiful views, staff were great and very helpful.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Dated rooms but great staff and location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very convenient to river walk and vicinity.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view was amazing room and bathroom were clean and very comfortable hotel was centrally located
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The hotel is located in a good location on the river and is a great location for those wanting to walk. The room was clean and felt comfortable but I wish this hotel had better coffee.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was such a great and convenient location. Walking distance from so much
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would 100% stay here again. It was in a great location by the river. River view room on a higher floor was amazing. Would highly recommend for business or pleasure.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view is outstanding. Good location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff were very nice and helpful. Especially Simone.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a high class hotel with great service
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Chicago. Very good location for many activities in Chicago
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended...quiet, clean, and comfortable
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff was really nice. The rooms are spacious. Had a great view. Valet people were very friendly. The hotel is in a great location for walking to restaurants, shopping and site seeing. We have stayed here before and would stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great little action to downtown places/parks and the river walk.
Stayed 1 night in May 2026