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The Willows Hotel

3.0 star property

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Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Front of property
Lobby sitting area
Lobby
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is $161
$137 nightly
$161 total
Total with taxes and fees
Jul 8 - Jul 9

Explore the area

View in a map
555 W Surf St, Chicago, IL, 60657
  • Place, Lincoln Park
    ‪5 min walk‬
  • Place, DePaul University-Lincoln Park
    ‪19 min walk‬
  • Place, Wrigley Field
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, desk, blackout drapes

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

7.8 out of 10
Good
(11 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

Front of property
The Majestic Hotel
Lakeview
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
4.4 out of 5, Excellent, 1,013 reviews
$170 nightly
The price is $199
Jul 6 - Jul 7
Total with taxes and fees
The Majestic Hotel

About the neighborhood

Chicago

With a stay at The Willows Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Lake Michigan and Wrigley Field. .This boutique hotel is 2.8 mi (4.5 km) from Michigan Avenue and 3.8 mi (6.2 km) from Chicago Riverwalk.

What's nearby

  • Lincoln Park - 5 min walk - 0.3 miles
  • Lincoln Hall - 17 min walk - 0.9 miles
  • DePaul University-Lincoln Park - 19 min walk - 1.0 mile
  • Lincoln Park Zoo - 3 min drive - 1.1 miles
  • Wrigley Field - 4 min drive - 1.4 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Le Petit Marcel - ‬3 min walk
  • ‪Galway Bay - ‬3 min walk
  • ‪Jimmy John's - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk

About this property

The Willows Hotel

The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 55 guestrooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional features at this hotel include complimentary use of a nearby fitness facility and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 26 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

The Willows Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1009 reviews
Rating 8 - Good. 256 out of 1009 reviews
Rating 6 - Okay. 125 out of 1009 reviews
Rating 4 - Poor. 55 out of 1009 reviews
Rating 2 - Terrible. 28 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Great location!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and welcoming hotel. Front desk staff was great and having snacks and mini bar in room for reasonable prices was awesome. We will definitely stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emre

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, nice and cozy.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Donna

The room was very clean and staff were helpful and polite. The only negative was the clanking sounds brought on by the radiator which were quite loud and obnoxious. Overall a good place to stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities
Staff was friendly, room was spacious and clean. Location is close to a parking garage and a lot of good restaurants
Stayed 1 night in Jan 2026
Verified

8/10 Good

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute and convenient spot. We enjoyed the large room and the neighborhood. Quirky decor in an historic building.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities
Staff was nice and a great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
Clean. Friendly staff. Great location
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and room was clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great location, liked the mini bar and snacks in room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Such a lovely location, proximity to parking and restaurants and cozy lobby.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming older hotel.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful and pleasant.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Small quaint hotel in nice area with shops and restaurants.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Yes. It was great. Clean room, helpful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless ,
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Clean room. Very cozy and quaint lobby area. The staff were very accommodating and friendly. It was in a perfect location, within walking distance to everything we needed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The room was a great size and very clean. The downstairs is gorgeous as well, and it feels like a very safe hotel with the double locks! We had a very nice stay here.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kelton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center of many thing to do & parking was convenient
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean rooms.
Stayed 1 night in Jun 2025

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