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The Willows Hotel

Property class: 3

Choose dates to view prices

Photo gallery for The Willows Hotel

A hotel room with a bed, a desk, a television, and a window with a view of buildings.
A lobby with a reception desk, a green counter, a bar area, and a seating area with leather chairs.
A well-appointed lounge area with a fireplace, leather armchairs, and a checkered floor.
A dining area with four tables and chairs, each with a small plant. There are two framed artworks on the walls.
The Willows Hotel with a classical facade, arched windows, and a signboard.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is $151
$129 nightly
$151 total
Total with taxes and fees
Sep 7 - Sep 8

Explore the area

View in a map
555 W Surf St, Chicago, IL, 60657
  • Place, Lincoln Park
    ‪5 min walk‬
  • Place, Lincoln Park Zoo
    ‪3 min drive‬
  • Place, Wrigley Field
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a desk lamp, a ceiling fan, and a mirror.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, a painting on the wall, and a bathroom visible through an open door.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a brick wall, two armchairs, a small table with a plant, a bed with a white comforter, a desk with a lamp, and a ceiling fan.

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Small)

A hotel room with a bed, a desk, a chair, a wardrobe, a ceiling fan, and a window with a view.

Room, 1 Queen Bed (Small)

8.0 out of 10
Very good
(15 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a wardrobe, a ceiling fan, and a window with a view.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Hallway
City Suites Hotel
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  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
4.3 out of 5, Excellent, 1,005 reviews
$129 nightly
The price is $151
Sep 7 - Sep 8
Total with taxes and fees
City Suites Hotel

About the neighborhood

Chicago

With a stay at The Willows Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Lake Michigan and Wrigley Field. .This boutique hotel is 2.8 mi (4.5 km) from Michigan Avenue and 3.6 mi (5.8 km) from Chicago Riverwalk.

What's nearby

  • Lincoln Park - 5 min walk - 0.3 miles
  • Vic Theatre - 14 min walk - 0.8 miles
  • DePaul University-Lincoln Park - 19 min walk - 1.0 mile
  • Lincoln Park Zoo - 3 min drive - 1.1 miles
  • Wrigley Field - 4 min drive - 1.4 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Happy Lamb Hot Pot - ‬4 min walk
  • ‪Galway Bay - ‬3 min walk
  • ‪Cesar's Killer Margaritas - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk

About this property

The Willows Hotel

The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 55 guestrooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional features at this hotel include complimentary use of a nearby fitness facility and a vending machine.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 26 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

The Willows Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1017 reviews
Rating 8 - Good. 251 out of 1017 reviews
Rating 6 - Okay. 130 out of 1017 reviews
Rating 4 - Poor. 40 out of 1017 reviews
Rating 2 - Terrible. 25 out of 1017 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

carol

Love this property - great location, and very nice & helpful staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondaful stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean room, amazing location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities
Fantastic location and helpful staff!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, location is convenient.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The staff was incredibly nice and assisted me with directions.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this cute little hotel!! Close to lots of yummy restaurants and walking distance to Lincoln Park zoo and Wrigley.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small, but if you are just using it to sleep, it is great! Staff were friendly and present, lobby was inviting, and location was perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent would stay again if I need to be in DePaul Lincoln village
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Anne Marie

Liked: Cleanliness, staff & service
Great location, great staff, comfy beds. Rooms and common areas are dated ...
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed are stay. Will definitely be back!!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and my destination.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daylynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful area/place to stay. Also, the staff is always there to make sure your stay is nothing but the best! We are looking forward to our next visit:)
Stayed 1 night in Apr 2026
Verified review

8/10 Good

McQuinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and the staff were incredibly helpful. The room was large and clean but slightly dated. If you are looking to stay in Lincoln Park, I highly recommend the Willows Hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , excellent front desk staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is absolutely a hidden gem! Perfect neighborhood a perfect location so quiet so nice nearby parking that is very easy to reserve a spot
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very small room - no restaurant or bar on site. Very close to lots of shops.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Great location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was stellar and very helpful in assisting us with checking our bags before we checked into our room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm and friendly Hotel nestled in The lincoln park suburb. A quiet enviroment and wlkable to many eateries and stores
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Shannon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was very clean. But hotel is very old.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff and very cleans rooms.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was actually pretty good. The building is a repurposed apartment building so room and layout could be better. Overall our stay was very pleasant. Close to small restaurants. Parking available in public parking building one block away.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Maria Teresa Argimon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will absolutely come back! This charming, boutique hotel is the best kept secret.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2026

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