As soon as we entered the property, our issues began. As we were checking in, the lady at the front desk tried to accuse us of having an unpaid for (?) or additional guest, which was completely untrue. That night, we were settling into our room when we saw a roach run across the wall then onto our bed. We decided to let this slide since it was really the first real inconvenience. However, the next night, we had noticed a dark liquid dripping from our ceiling. We went to the front desk and expressed our concerns about the issues we had been experiencing. At first, they offered us a full refund, but then quickly retracted their claim, telling us we could either check out and get a partial refund or to “deal with it”. We tried negotiating by asking for a new room, which they wouldn’t do for us. The workers said they would check out the room, but never did. We had to clean up the mess. The staff was very unhelpful and our experience was quite disappointing.