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Hotel Chicago West Loop, SureStay Collection by Best Western

Property class: 2.5

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Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

A modern hotel room with a bed, a desk, a chair, a mirror, and a wardrobe.
A spacious living area with a beige sofa, a round coffee table, and a potted plant.
A spacious living room with a high ceiling, large windows, and a fireplace.
A modern hotel kitchen with white cabinets, a black countertop, and a flat-screen TV mounted on the wall.
A hotel with a prominent 'HOTEL CHICAGO' sign, modern architecture, and a street with light trails indicating traffic.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping
The current price is $165
$139 nightly
$165 total
Total with taxes and fees
Sep 7 - Sep 8

Explore the area

View in a map
1622 W Jackson Blvd, Chicago, IL, 60612
  • Place, United Center
    ‪8 min walk‬
  • Place, University of Illinois Chicago
    ‪10 min walk‬
  • Place, Credit Union 1 Arena
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

A modern bedroom with a bed, bedside tables with lamps, a ceiling fan, a wall-mounted TV, and a large artwork.

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a window with blinds, a radiator, a framed picture on the wall, and a large poster.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A bedroom with a large bed, a ceiling fan, two windows with blinds, and a wall with a framed picture and a poster.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A modern hotel room with a large bed, a flat-screen TV, a desk, and a microwave.

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

A neatly arranged bedroom with a large bed, two bedside tables with lamps, a window with blinds, a wall-mounted air conditioner, and a framed picture.

Standard Room, 1 Double Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

A hotel room with a bed, a nightstand with a lamp, a door, and a coat rack.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for 1 Double Bed, Non-Smoking, Microwave and Refrigerator

A bathroom with a toilet, sink, and mirror.

1 Double Bed, Non-Smoking, Microwave and Refrigerator

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Queen Room with Microwave and Refrigerator-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

King Room with Microwave and Refrigerator-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Hyatt House Chicago Medical/University District
Near West Side
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,615 reviews
$189 nightly
The price is $225
Sep 7 - Sep 8
Total with taxes and fees
Hyatt House Chicago Medical/University District

About the neighborhood

Chicago

Located in Chicago (Near West Side), Hotel Chicago West Loop, SureStay Collection by Best Western is within a 10-minute walk of Rush University Medical Center and United Center. .This hotel is 0.6 mi (0.9 km) from University of Illinois Chicago and 0.9 mi (1.4 km) from Credit Union 1 Arena.

What's nearby

  • Malcolm X College - 3 min walk - 0.2 miles
  • Union Park - 8 min walk - 0.5 miles
  • United Center - 8 min walk - 0.5 miles
  • University of Illinois Chicago - 10 min walk - 0.6 miles
  • Credit Union 1 Arena - 13 min walk - 0.7 miles

Getting around

  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Illinois Medical District Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪The Barn - Hockey Bar - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Billy Goat Tavern - ‬6 min walk
  • ‪Su Taqueria El Rey Del Taco - ‬4 min walk
  • ‪This Little Goat Went To The Taqueria - ‬11 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel Chicago West Loop, SureStay Collection by Best Western offers 115 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 115 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands and a vending machine.
Featured amenities include a 24-hour business center, express check-in, and express check-out.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Property Registration Number 60612

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 587 out of 1181 reviews
Rating 8 - Good. 277 out of 1181 reviews
Rating 6 - Okay. 174 out of 1181 reviews
Rating 4 - Poor. 82 out of 1181 reviews
Rating 2 - Terrible. 61 out of 1181 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel every will book again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the United Center it was perfect
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff they were so welcoming and sweet ! def would recommend this hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a great stay. Had no complaints!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, friendly staff, easy check in and check out
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Shantell

Liked: Staff & service, property conditions & facilities
Decent and affordable if you need a place to stay just for the night.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient staff, clean room and walking distance to United Center.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Yosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast features oatmeal, granola bars, cookies, and coffee.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good presentation for a small hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and room was updated and spotlessly clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, staff pleasant and helpful.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Minh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
the dining and the location is aamazing! very close to the bus and the united center!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was safe, parking is very limited but it’s a walkable area and the room was nice.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Randi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff! I would stay here again.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older renovated hotel close to United Center and Rush university hospital. Lower cost good value back by Best Western reputation.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mitsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no complaints!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Was able To check in an hour early
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambiance, care for travelers and cleanliness of property. Laurie K
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christian Emeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and well maintained and clean
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Xandria

Liked: Property conditions & facilities
Comfortable with accommodating staff members
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the United Center Arena. Very nice staff. Small room but comfortable bed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly friendly staff. Clean rooms. Great location
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Amia

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
could be better.
Stayed 2 nights in May 2026