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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Room, 2 Double Beds, Non Smoking
332 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Executive Suite, 1 Bedroom, Lake View
614 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite, 1 Bedroom, Non Smoking
520 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Room, 2 Double Beds, Non Smoking
351 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Club Room, 1 King Bed, Non Smoking
332 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 2 Double Beds, Non Smoking
332 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Non Smoking, River View
332 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Double Beds, Non Smoking, River View
332 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Non Smoking
332 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Riverwalk Chicago hotel in Near North Side, walk to Michigan Avenue

Popular property highlights

Free WiFi
Indoor pool
Business center
Smoke-free property
Grocery/convenience store

With a stay at Sheraton Grand Chicago, you'll be centrally located in Chicago, a 6-minute walk from Michigan Avenue and 13 minutes by foot from Navy Pier. This 4-star hotel is 1.2 mi (1.9 km) from John Hancock Center and 1.5 mi (2.5 km) from Willis Tower.

Make yourself at home in one of the 1218 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy American cuisine at Shulas Steak House, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has facilities measuring 125000 square feet (11613 square meters), including conference space. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from 3 April 2020 to 3 September 2020 (dates subject to change).

Hotel Amenities

Hotel Amenities

Sheraton Grand Chicago features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 125000 square feet (11613 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Sheraton Grand Chicago is a smoke-free property.

  • Newspapers in lobby (surcharge)
  • Elevator
  • Number of bars/lounges - 2
  • Indoor pool 1
  • 24-hour front desk
  • Business center
  • Conference space
  • Grocery/convenience store
  • Express check-out
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Valet parking (surcharge)
  • Computer station
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 11613
  • Number of meeting rooms - 43
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Conference space size (feet) - 125000
  • Gift shops or newsstand
  • Snack bar/deli
  • Ballroom
  • Banquet hall
  • Total number of rooms - 1218
  • 24-hour fitness facilities
  • Number of floors - 34
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Italian
  • Spanish
  • Portuguese

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Sheraton Grand Chicago offers 1218 accommodations with minibars and safes. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Braille signage
  • Phone
  • Free bottled water
  • Soap
  • Towels provided
  • Linens provided
  • Pillowtop mattress
  • Toilet paper
  • Pillow menu
  • Private bathroom
  • Closed captioned TV
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Netflix
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Raised toilet seat
  • Free cribs/infant beds
  • Low-height counters/sink
  • Cable TV service
  • Flat-panel TV
  • Grab bar - near toilet
  • WiFi (surcharge)
  • Streaming services
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Lever door handles
  • Recycling
  • In-room climate control (heating)
  • Pay movies
  • Wheelchair accessible
  • Down comforter

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Shulas Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

LB Bistro and Patissere - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.

Link - This café specializes in American cuisine and serves breakfast and lunch. Open daily.

Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets stay free
  • Dogs only
  • 1 per room (up to 75 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Pets allowed (no fees)

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Number of children who can stay free - 2

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 63 per day (in/out privileges)
  • Valet parking fee: USD 73 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sheraton Chicago Hotel & Towers
  • Sheraton Chicago Towers
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago Chicago
  • Sheraton Grand Chicago Hotel Chicago

We should mention

Pool access available from 7:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

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