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Sheraton Charlotte Hotel

Star Rating
4 out of 5

Information

Reviews

3.8 / 5Good
732 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    NASCAR Hall of Fame
    8 min walk
  • Popular Location
    Charlotte Convention Center
    12 min walk
  • Popular Location
    Spectrum Center
    15 min walk
  • Airport
    Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    11 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Traditional Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Traditional Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds, Corner

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Corner

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Club Room, 2 Double Beds, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite, 1 King Bed, Business Lounge Access, Corner

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Suite, 1 Bedroom

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Charlotte

Located in Charlotte, Sheraton Charlotte Hotel is in the city center and connected to the convention center. NASCAR Hall of Fame and Discovery Place are cultural highlights, and travelers looking to shop may want to visit EpiCentre and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    NASCAR Hall of Fame - 8 min walk
  • Popular Location
    Charlotte Convention Center - 12 min walk
  • Popular Location
    Spectrum Center - 15 min walk
  • Popular Location
    EpiCentre - 16 min walk
  • Popular Location
    Bank of America Corporate Center - 18 min walk

Getting around

  • Charlotte Station - 4 min drive
  • Stonewall Station - 10 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.) - 11 min drive

Restaurants

  • Social Bar & Kitchen – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily.
  • Craft City Social Club – Gastropub offering Latin American cuisine. Serves lunch and dinner daily.
  • City Lights Rooftop – Rooftop bar. Open daily.

About this property

Sheraton Charlotte Hotel

4-star pet-friendly hotel connected to the convention center in Charlotte Center City
Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a coffee shop/café. All 305 rooms offer WiFi, 24-hour room service, and LCD TVs with cable channels. Guests will also find coffee makers, hair dryers, and safes.
Sheraton Charlotte Hotel offers 305 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels.
Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In addition to an indoor pool, Sheraton Charlotte Hotel provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.
This 4-star property offers access to a 24-hour business center. Event facilities measuring 50734 square feet (4713 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).
Sheraton Charlotte Hotel is a smoke-free property.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 50.00 per pet, per night
  • Dogs and cats only
  • 2 per room (up to 80 lbs)

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 18.00 for adults, USD 8.00 and USD 18.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per day (rates may vary)
  • Self parking fee: USD 23.50 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per night
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Property is also known as

  • Charlotte Sheraton Hotel
  • Sheraton Charlotte
  • Sheraton Charlotte Hotel
  • Sheraton Hotel Charlotte
  • Sheraton Charlotte Hotel Hotel
  • Sheraton Charlotte Hotel Charlotte
  • Sheraton Charlotte Hotel Hotel Charlotte

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: USD 23.50 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 8.00-18.00 for adults and USD 8.00-18.00 for children
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • 17 meeting rooms
  • Computer station
  • Conference center (50734 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Safe

Nearby things to do

Activities

  • Golfing

Where to eat

  • Social Bar & Kitchen – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily.
  • Craft City Social Club – Gastropub offering Latin American cuisine. Serves lunch and dinner daily.
  • City Lights Rooftop – Rooftop bar. Open daily.
5 - Excellent
279
4 - Good
225
3 - Okay
104
2 - Mediocre
86
1 - Poor
38
4.1
Cleanliness
4.1
Service and Staff
4.2
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Julani, at the valet desk, was incredibly helpful and friendly! It's rare to find such good customer service these days!

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was super clean and the staff was extremely nice. Would stay here again!

Stayed 2 nights in Aug 2019

2/5

  • Liked: Room comfort
  • Disliked: Cleanliness

Over priced "city view"

The room was not clean, there was new sheets and amenities but you could tell nothing was wiped down or sanitized. Also room 206 is NOT a "city view" like I paid for. We had a nice view of the roof top and parking garage though. Also I ordered room service for some ice cream that was $5, by the time I got the ice cream it was $17 after all the fees added on. Also I know what breyers ice cream taste like, nothing but a rip off from this place. Will not be back. Also it's convenient that my picture of the rooftop "city view" will not upload with full service LTE.

Stayed 1 night in Aug 2019

2/5

  • Disliked: Cleanliness, staff & service

We had to wait for the rooms to be cleaned and therefore we unable to do an early check in as requested. The hotel only honored one day of the free breakfast, at the time of booking it was to be for both days of our stay. The room, even after having to wait, were still not cleaned satisfactory, it was clearly a rushed procedure. The room was noisy, several occupants were heard from the hallways and elevators throughout the night. The beds were double beds not queen beds, Budget Inn provides the same accommodation, one would think with a name like Sheraton you would have at least queen sizes. Overall very disappointing; for future accommodations will absolutely overlook Sheraton Hotels.

Stayed 2 nights in Aug 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice enough hotel. Attached to Le Meridian next door with a cool roof top bar. Check in was a bit of a pain as the front desk mixed up a bunch of things. The biggest issue was that I had no WiFi in the room for three days. They say they tried to fix it but how hard can having WiFi in a hotel be. This isn’t 2005. Manager was apologetic but I can’t understand how it can take 3 days to fix it.

Stayed 2 nights in Aug 2019

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