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Casa Franco Hotel

Property class: 3

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Photo gallery for Casa Franco Hotel

A hotel room with three beds, each with a wooden headboard, white bedding, and blue accents. There is a window with a lattice design, and an air conditioning unit mounted on the wall.
A hotel room with a wooden shelf holding a hairdryer, a folded towel, and a framed picture. There's a TV mounted on the wall displaying a floral image, a small table with a chair, and a window with blinds.
A buffet table with various food items, including bread, fruits, and beverages.
Bathroom
A cafe with tables and chairs, large windows, and a view of the outside.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is $52
$52 nightly
$52 total
Oct 24 - Oct 25

Explore the area

View in a map
6-75 Cra. 5, Cartagena, Bolívar, 130001
  • Place, Bocagrande Beach
    ‪6 min walk‬
  • Place, Rio Cartagena Casino
    ‪6 min walk‬
  • Place, Castillo Grande Beach
    ‪11 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double Room

A neatly made bed with white linens and a red pillow, a bedside lamp, and a wooden nightstand.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, two bedside tables with lamps, an air conditioning unit, and a door to the right.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

A hotel room with a large bed, two bedside lamps, a wooden headboard, and an air conditioning unit on the wall.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

A hotel room with three beds, each with a wooden headboard, white bedding, and blue accents. There is a window with a lattice design, and an air conditioning unit mounted on the wall.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double or Twin Room

A hotel room with two beds, a wooden headboard, two bedside tables with lamps, and two framed pictures on the wall.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Cartagena

Located in Cartagena (Bocagrande), Casa Franco Hotel is within a 10-minute walk of Bocagrande Beach and Castillo Grande Beach. .This hotel is 2.1 mi (3.4 km) from Clock Tower and 2.1 mi (3.4 km) from Cartagena de Indias Convention Center.

What's nearby

  • Bocagrande Beach - 6 min walk - 0.4 miles
  • Rio Cartagena Casino - 6 min walk - 0.4 miles
  • Centro Comercial Nao - 6 min walk - 0.4 miles
  • Castillo Grande Beach - 11 min walk - 0.6 miles
  • Plaza Bocagrande Commercial Center - 17 min walk - 0.9 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Restaurante DUNIA - ‬3 min walk
  • ‪Juan Valdez Café - ‬5 min walk
  • ‪Leña Y Carbón - ‬4 min walk
  • ‪La Dulceria - ‬7 min walk
  • ‪Di Silvio Trattoria - ‬3 min walk

About this property

Casa Franco Hotel

Casa Franco Hotel offers 11 accommodations with air conditioning. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels and pay movies.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 11 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

More

  • Air conditioning
  • Individually decorated
  • Individually furnished
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palma Bahia
HOTEL CARTAGENA D' LuX
Casa Franco Hotel Hotel
Ayenda Casa Franco 1809
Casa Franco Hotel Cartagena
Casa Franco Hotel Hotel Cartagena

Casa Franco Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 78 reviews
Rating 8 - Good. 12 out of 78 reviews
Rating 6 - Okay. 19 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 8 out of 78 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Breakfast included
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was extremely helpful
Stayed 17 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accommodating
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to beach. Quiet enough for intimacy evenings
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The property was under renovation, it was ok and understandable, but one thing was the are going inside of ypur room went you leave and turn off the AC. When you came back, the room was hot. The room was decent and clean, as was the lobby. The only i was said feedback or compplain are the breakfast is complementary but limited or denied. only one choice, and the bad part is only one choice to pick up (coffee, juice, or water ) and not refill. Everything was on charge, I had a coffee, and I asked for a cup, they said is cost extra, same for my partner have a juice, same situation. The staff at the restaurant was simply not friendly.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Rooms did not have hot water. Wifi in 203 was quite fast. Door locks could be made more secure by using deadbolts. No elevator.
Stayed 6 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It would have been fine if there was hot water to shower in.
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only complaint I got is that the first room they gave me smelt like mold and the pillow cases and towels seem very old and stained. They should really invest in buying new ones. Other than that everything was good. I would consider staying there again.
Stayed 7 nights in May 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
It was ok. The beds are supper sturdy and hard. The bathroom area, specifically the curtains were full of mold. It smelled like old and moldy house. Under the beds was full of dust. The water was cold.
Stayed 8 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was exceptional ! They cleaned and mopped everywhere in our room and around the building Also they Very nice and attentive They deserve 10 stars The property itself is falling apart the drain smelled horrible the towles were old and fallng apart they looked am but smelled very musty We could only get 2 We eventually got another one for the floor because the water came far out close to the bathroom door No hot water only lukewarm the entire stay The desk in our room colapsed with just 2 bottles of water and paper plates .on it on the 3rd day The air conditioning unit was old and really didnt cool the room unless it was after 11 pm If there was a little bit of renovations this place could be great ! but its very out dated and falling apart
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Too loud

Maybe if i where in a different room it would have been better i was on the bottom right next to the reception desk. I could hear everything outside my room and they where doing repairs all day so i could hear it all. And there where crickets and huge water bugs in the room. The bed came with only a sheet and no blanket
Stayed 6 nights in Feb 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Not a great hotel

Day 1: Arrived early for check in and was told an additional charge would need to be made as a result so had to walk around for 4 hours. Check-in: Had to switch rooms 3 times (first room was right next to car park when I asked for a quiet room, second room had no hot water). WiFi was poor and dropped out frequently. In third room there was barely any water to shower with (still no hot water) so checked out early and went to airbnb
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Buena gente
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantaría que la cama triple o queen no tuviese dos camas Unidas para hacer una queen,ya que se siente la parte donde se unen
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pésima experiencia. Toda la noche sin luz, ni agua… No hay administración ! Me siento estafado, atracado… no lo recomiendo para nada
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo muoto bom
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Muito bonito
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort
Café da manhã havia pouca variedade. Os pães quase todos os dias estavam duros e as frutas eram as mesmas todos os dias. A equipe era muito atenciosa e prestativa. Agora a limpeza foi a pior parte: o banheiro tinha um cheiro horrível que deixava o quarto com cheiro forte, acredito que esgoto ou algo assim e não havia pano no chão. O quarto estava cheio de traças, Paredes sujas, havia mofo no abajur e o quarto ficava com cheiro de mofo. As paredes acredito que eram finas ou não havia vedação adequada, mas dentro do quarto era possível ouvir gritaria de outros hóspedes e staffs conversando/celular. Era muito barulhento pela manhã.
Stayed 6 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trate de hacer una reservación y cancelar el mismo día y fue malo el servicio para comunicarme con el hotel y pésimo en resolver soluciones Olor a humedad, no lo recomiendo
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción para estadías cortas

Buen hotel, como todo hotel pequeño se logra escuchar un poco el ruido exterior en pasillos, pero en general bien por el precio que ofrecen
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tout est conforme
Stayed 2 nights in Mar 2025