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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Luxury Villa
1399.00 square feet
1 King Bed
Room sleeps 2 guests
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Other room types
Casa Deluxe - Casa Playa
1 King Bed and 1 Twin Bunk Bed
Room sleeps 4 guests
(up to 2 children)
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Superior Bungalow
Room with view
517 square feet
4 Queen Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area
4 King Beds and 4 Twin Sofa Beds
Room sleeps 4 guests
(up to 3 children)
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Superior Double Room
301 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Presidential Suite, 1 King Bed with Sofa bed, Sea View
Room with view
861 square feet
2 King Beds and 1 Twin Futon
Room sleeps 2 guests
Select dates to see price
Family Villa
2 King Beds
Room sleeps 8 guests
(up to 3 children)
Select dates to see price
Family Bungalow, 2 Bedrooms
700 square feet
1 Twin Bunk Bed, 2 Twin Beds and 1 Double Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Beachfront hotel with calming spa services

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Smoke-free property
24-hour front desk

With a stay at Hotel Fenix Beach Cartagena in Cartagena, you'll be 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach. This luxury hotel is within the vicinity of Port of Cartagena and Cartagena de Indias Convention Center.

Make yourself at home in one of the 16 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Satisfy your appetite at the hotel's beachfront bar/lounge, which features an ocean view. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the beach bar or the poolside bar. A complimentary full breakfast is served daily from 8 AM to 10 AM.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hotel Fenix Beach Cartagena, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like kayaking.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers an outdoor pool, a rooftop terrace, and a garden.

Hotel Fenix Beach Cartagena is a smoke-free property.

  • Library
  • Daily
  • Couples/private dining
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • 24-hour front desk
  • Beach umbrellas
  • Free breakfast
  • Beach cabanas (surcharge)
  • Express check-out
  • Tours/ticket assistance
  • Beach sun loungers
  • Free WiFi
  • Smoke-free property
  • Swimming pool
  • Food and water bowls
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Free reception
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Free full breakfast
  • Concierge services
  • Snack bar/deli
  • Ballroom
  • Vending machine
  • Beach towels
  • Total number of rooms - 16
  • Television in common areas
  • Number of floors - 2
  • Number of buildings/towers - 7
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish
  • Portuguese

Room Amenities

Hotel Fenix Beach Cartagena offers 16 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and Netflix. Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • In-room safe
  • Designer toiletries
  • Premium bedding
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • TV size: 43
  • Towels provided
  • Bedsheets provided
  • Netflix
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Streaming services
  • Laptop-friendly workspace
  • Closed captioned TV
  • Lever door handles
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Smooth flooring in room

Where to Eat

A complimentary full breakfast is served each morning between 8 AM and 10 AM. A complimentary manager's reception is offered each day.

Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Kayaking on site
  • Windsurfing nearby
  • Horse riding nearby
  • Boat tours on site
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby

Spa Services

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages.

  • Massages on beach
  • Deep tissue massage
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • Pets allowed for an extra charge of COP 30000 per pet, per night
  • 2 total pets
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

One child stays free

Limited hot water onsite

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Pets allowed in specific rooms only

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Guest will receive an email before arrival 24 hours

Carbon monoxide detector

LGBTQ friendly

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is available

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: COP 6000 per person, per night
  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 30000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Playa Vista Tierra Bomba Island
  • Fenix Cartagena Cartagena
  • Hotel Fenix Beach Cartagena Hotel
  • Hotel Fenix Beach Cartagena Cartagena
  • Hotel Fenix Beach Cartagena Hotel Cartagena

We should mention

There is limited hot water on site.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 8:00 AM to 9:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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