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CheapTickets Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Club Room, Ocean View
Room with view
409 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Club Room, 1 King Bed, Bay View
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Room, 2 Double Beds, Bay View
409 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Ocean View
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Regency, Executive Suite
Room with view
1216 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Double Beds, Ocean View
Room with view
409 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, Ocean View (Regency)
Room with view
840 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Bay View Residences with 1 bedroom
775 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Ocean View Residences with 1 bedroom
Room with view
775 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, Bay View
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, Ocean View
Room with view
840 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Double Beds
409 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Double Beds, Bay View
409 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Club Room, 1 King Bed, Ocean View
Room with view
409 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Cartagena hotel in Bocagrande, walk to Bocagrande Beach

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Concierge services

With a stay at Hyatt Regency Cartagena in Cartagena (Bocagrande), you'll be steps from Bocagrande Beach and a 2-minute drive from Cartagena de Indias Convention Center. This 4.5-star hotel is 1.1 mi (1.8 km) from Clock Tower and 1.5 mi (2.3 km) from Plaza Santo Domingo.

Make yourself at home in one of the 285 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy international cuisine at Kokaú, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Cartagena? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from March 22 2020 to July 31 2020 (dates subject to change).

Hotel Amenities

Hotel Amenities

Hyatt Regency Cartagena features a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 12917 square feet (1200 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hyatt Regency Cartagena is a smoke-free property.

  • Bar/lounge
  • Coffee/tea in common areas
  • Number of outdoor pools - 3
  • Newspapers in lobby (surcharge)
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 2016
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Health club
  • Smoke-free property
  • Swimming pool
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1200
  • Hair salon
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 12917
  • Conference center
  • Laundry facilities
  • Total number of rooms - 285
  • Number of floors - 42
  • Wedding services

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Hyatt Regency Cartagena offers 285 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Egyptian-cotton sheets
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Individually furnished
  • Phone
  • Turndown service
  • Individually decorated
  • Linens provided
  • Ceiling fan
  • Private bathroom
  • Bathrobes
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Room service (24 hours)
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • Laptop-friendly workspace
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Slippers
  • Shower only
  • iPod docking station

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Kokaú - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Amacagua Lounge - Onsite lobby lounge. Open daily.

Kokaú Bar - This wine bar serves light fare only. Open daily.

Amacagua Grill & Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Spa Services

Aqoral Spa has 6 treatment rooms. Services include sports massages, Swedish massages, body wraps, and body scrubs. The spa is equipped with a steam room.

The spa is open daily.

  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Number of treatment rooms 6
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds.

Debit cards not accepted

Staffed front desk

Service animals not allowed

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: COP 79000 per person (approximately)
  • Self parking fee: COP 90000 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hyatt Regency Cartagena Hotel
  • Hyatt Regency Cartagena Hotel
  • Hyatt Regency Cartagena Cartagena
  • Hyatt Regency Cartagena Hotel Cartagena

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
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