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Get an overview of this hotelLuxury Cartagena hotel in Bocagrande, walk to Bocagrande Beach

Popular highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Concierge services

Located in Cartagena (Bocagrande), Hyatt Regency Cartagena is steps from Bocagrande Beach and a 2-minute drive from Puerta del Reloj.

This 4.5-star hotel is 1.5 mi (2.4 km) from San Pedro Claver Church and Convent and 1.7 mi (2.8 km) from San Felipe de Barajas Castle.

Make yourself at home in one of the 261 air-conditioned rooms featuring iPod docking stations and minibars. Complimentary wireless Internet access keeps you connected, and LCD televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy international cuisine at Kokaú, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Cartagena? This hotel has facilities measuring 12917 square feet (1200 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Hotel Amenities

Hotel Amenities

Hyatt Regency Cartagena features a full-service spa, 3 outdoor swimming pools, a health club, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 12917 square feet (1200 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hyatt Regency Cartagena is a smoke-free property.

  • Bar/lounge 
  • Coffee/tea in common areas 
  • Number of outdoor pools - 3 
  • Newspapers in lobby (surcharge) 
  • Elevator/lift 
  • Rooftop terrace 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Year Built - 2016 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Self parking (surcharge) 
  • Health club 
  • Smoke-free property 
  • Swimming pool 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 1200 
  • Hair salon 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Conference space size (feet) - 12917 
  • Conference center 
  • Pool umbrellas 
  • Laundry facilities 
  • Total number of rooms - 261 
  • Number of floors - 42 
  • Wedding services 

Family Friendly Amenities

  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Ceiling fan 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Room service (24 hours) 
  • Room service (limited hours) 
  • Egyptian-cotton sheets 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Kokaú - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Amacagua Lounge - Onsite lobby lounge. Open daily.

Kokaú Bar - This wine bar serves light fare only. Open daily.

Amacagua Grill & Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Spa Services

Aqoral Spa has 6 treatment rooms. Services include sports massages, Swedish massages, body wraps, and body scrubs. The spa is equipped with a steam room.

The spa is open daily.

  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Number of treatment rooms 6 
  • Sports massage 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No rollaway/extra beds available

No cribs (infant beds) available

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Fees

You'll be asked to pay the following charges at the property:
  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: COP 79000 per person (approximately)
  • Self parking fee: COP 90000 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hyatt Regency Cartagena Hotel

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms.


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