With a stay at The Westin Resort & Spa, Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. .This beach hotel is 2.8 mi (4.4 km) from El Rey Ruins and 3.9 mi (6.2 km) from Aquaworld.
What's nearby
Iberostar Cancun Golf Course - 3 min drive - 1.8 miles
El Rey Ruins - 4 min drive - 2.0 miles
Delfines Beach - 4 min drive - 2.2 miles
Aquaworld - 8 min drive - 4.8 miles
La Isla Shopping Mall - 12 min drive - 7.0 miles
Getting around
Cancun Intl. Airport (CUN) - 12 min drive
Restaurants
Arena Sports Bar - 1 min walk
Sun Palace - 7 min walk
La Hacienda Restaurant - 5 min drive
Soluna Bar - 5 min drive
Taco Arte Restaurant - 4 min drive
About this property
The Westin Resort & Spa, Cancun
On beach with 4 outdoor pools, near El Rey Ruins
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Stay in one of 379 guestrooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Sea & Stones Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a computer station, express check-in, and express check-out. This hotel has 11 meeting rooms available for events. Free self parking is available onsite.
Sea & Stones Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Arena Sports Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Casual Kitchen - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
3 restaurants
A bar/lounge
A poolside bar
A swim-up bar
Snack bar/deli
Restaurants on site
Arena Sports Bar
Sabor Casual Kitchen
Sea & Stones Restaurant
Things to do
2 outdoor tennis courts
24-hour gym
4 outdoor pools
Basketball
Children's pool
Fitness classes
Full-service spa
Hot tub
Pilates classes
Playground
Sauna
Shopping
Steam room
Volleyball
Yoga classes
Family friendly
4 outdoor pools
Children's pool
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
11 meeting rooms
Computer station
Outdoors
Beach loungers
Beach umbrellas
Free pool cabanas
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
2 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Reflexology
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator
Grab bar in shower
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Raised toilet seat
Stair-free path to entrance
Transfer shower
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
More
6 floors
Ballroom
Banquet hall
Designated smoking areas
Lifeguards
Room amenities
Bedroom
Bedsheets provided
Pillowtop mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
LED TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort
The Westin Resort & Spa, Cancun Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Westin was amazing, property is beautiful and relaxing, breakfast delicious. Also I have to shout out to the restaurant at the beach Celso the manager, Pedro, the host girl and Giovanni. They went above and beyond with service. Everyone was super nice. 😊
We spent 4 nights at The Westin Resort & Spa in Cancun, Mexico and had a great vacation. The resort is all-inclusive and the room and facilities were one of the best. The staff was very friendly and responsive in fulfilling all our requests for food, drinks, and room service. We got an amazing room with an ocean view, where it was calm and peaceful and the beach was easily accessible. The resort has a lot of activities during the day to keep the guests entertained. Overall, we had a very positive experience.
The hotel staff is super-helpful. We were not happy with our lagoon-view room since the view at the balcony was blocked by trees. The hotel staff immediately showed us another room with ocean view available at early check-in. We did not like that room either. Then the hotel staff asked us to wait until the check-in time to get another room with good view. It came out the room had a very nice ocean view, and the upgrade charge was reasonable.
The hotel has lot of amenities, leisure spaces, well-maintained and nice landscape. The breakfast buffet was excellent with lot of choices and delicious food, especially the green juice. We love the beach area outside the building of our room. It's relatively quiet, the umbrellas are well-spaced, and a big swimming pool behind it.
The staff were very polite and helpful. I arrived before check in and I was using a knee scooter because of a broken leg and when my room weas ready the porter found me by the pool to give me my key and to let me know my bags were in my room. The service was fantastic. The prices in the restaurants were Westin prices and the quality was Westin quality. I would definitely return . It was worth the cost. That part of the Hotel zone is nice and quiet with great sunrises.
Bruce Anthony
Stayed 7 nights in Mar 2025
8/10 Good
Jaemahn
Traveled with family and small children, Traveled with family
The property is nice not luxurious. We were put at the end of a hallway where the renovations weren't even finished yet. Smelled like fresh paint and old carpet. The location is good with the beach so close. But I booked through hotels.com and paid through them and it clearly states on the website no resort fee and free parking. But upon arrival I was charged an extra 98.70USD for resort/tourist fees. Definitely disappointing when the website says different. Had they just charged me upfront it would have still been worth the trip. Cool but but idk if I'd go back it just felt shady
We would definitely come back. So many pools to chose from, right infront of beach. The staff is so friendly, loved them all. They have all sorts of activities. Pool work out with Ana was fun as well. I would recommend this resort to friends and family. Thank you Westin Resort and Spa for a much needed vacation, you treated us like family!!!