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The Westin Cancun Resort Villas & Spa

4.0 star property

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Photo gallery for The Westin Cancun Resort Villas & Spa

4 outdoor pools, free cabanas, pool umbrellas
Concierge desk
On the beach, white sand
Children's play area - indoor
On the beach, white sand

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Boulevard Kukulcan Km 20.5, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪5 min drive‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 414 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Villa, 2 Bedrooms, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 843 sq ft
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Studio, 1 King Bed with Sofa bed, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 414 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Villa, 2 Bedrooms, Lagoon View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 843 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

Villa, 3 Bedrooms, Lagoon View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 1257 sq ft
  • Sleeps 8
  • 3 Double Beds
  • Free WiFi

Villa, 3 Bedrooms, Ocean View (Balcony)

  • Ocean view
  • 1257 sq ft
  • Sleeps 8
  • 3 Double Beds
  • Free WiFi

Similar properties

4 outdoor pools, free cabanas, pool umbrellas
The Westin Cancun Resort & Spa
Zona Hotelera
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 3,021 reviews
$101 nightly
The price is $127
Jul 12 - Jul 13
Total with taxes and fees
The Westin Cancun Resort & Spa

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), The Westin Cancun Resort Villas & Spa is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Delfines Beach. .This beach aparthotel is 9.9 mi (15.9 km) from Moon Palace Golf Club and 3.5 mi (5.7 km) from Riviera Cancun Golf Resort.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 3 min walk - 0.2 miles
  • Iberostar Cancun Golf Course - 5 min drive - 1.8 miles
  • Delfines Beach - 6 min drive - 2.2 miles
  • Hotel Zone Beaches - 16 min drive - 6.6 miles
  • La Isla Shopping Mall - 18 min drive - 7.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Arena Sports Bar - ‬3 min walk
  • ‪Marco Polo Restaurante - ‬16 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪Azvl - ‬9 min walk

About this property

The Westin Cancun Resort Villas & Spa

The Westin Cancun Resort Villas & Spa offers 46 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 32-cm flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, outdoor tennis courts, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and lifeguards on site.
Grab a bite at Sea & Stones Restaurant, one of the aparthotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Sea & Stones Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Sabor Casual Kitchen - This restaurant serves breakfast only. Open daily.
Arena Sports Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 treatment rooms
  • 4 outdoor pools
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Lifeguards
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Dining

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-cm flat-screen TV with digital channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Newspapers in lobby (surcharge)
  • Phone
  • Safe

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Fitness classes
  • Pilates classes
  • Volleyball
  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 1 building
  • 46 units
  • 6 floors
  • Access via exterior corridors
  • Traditional architecture
  • Waste recycling policy

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Westin Cancun & Spa Cancun
The Westin Cancun Resort Villas Spa
The Westin Cancun Resort Villas & Spa Resort
The Westin Cancun Resort Villas & Spa Cancun
The Westin Cancun Resort Villas & Spa Resort Cancun

The Westin Cancun Resort Villas & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 52 out of 99 reviews
Rating 8 - Good. 25 out of 99 reviews
Rating 6 - Okay. 14 out of 99 reviews
Rating 4 - Poor. 4 out of 99 reviews
Rating 2 - Terrible. 4 out of 99 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Camille

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff. Oscar, the FlowRider instructor was phenomenal. Restaurants were good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Zohreh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing relaxing stay, perfect getaway.
Stayed 3 nights in Mar 2023
Verified

4/10 Poor

Arael

Disliked: Staff & service
They lack staff in the evening for their bars as well wait staff for the evening restaurant. AC had a leak in our room that woke us up to a puddle in the kitchen. The views are great. The other Westin is far better.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect resort
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room & super friendly staff
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Maricel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great week at the hotel.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Ziny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was really friendly.
Stayed 6 nights in Aug 2022
Verified

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , pool and beach ! Quite disappointing the check in at 4 pm and check out at 10 am , I am not used to such a treatment , next time , I will look for a more flexible timing resort
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property served it’s purpose as we were traveling with family and infant children. The grounds were very clean & tidy and the staff was very friendly & very helpful. Will definitely stay here again when traveling with family.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. Great pool and beach area. Just wish it was all inclusive as the extras were a bit expensive.
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
I only spent 1 night but we enjoyed it.
Verified

10/10 Excellent

Cintia

Excellent location and service. Beautiful views !!
Stayed 4 nights in May 2023
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Great beach area. Dining options were ok. Breakfast was best
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, room comfort
I would come back to this property, next time I’m in Cancun, and atayed in a lagoon view balcony room. The room amenities were nice (full kitchenette, 2 bottles of water + coffee + tea, stackable laundry in room, etc.) and the view was of part of the lagoon, lots of palm trees, the back of property pool (quieter) and the Flow Rider surfing machine, which operates on limited hours. Breakfast buffet was pretty epic, fairly priced, and with broad enough hours that you could get away with only eating 2 meals a day. Service and cleanliness was top notch. Pools were in good shape and beach chairs and umbrellas were plentiful. Easy walk to the R1/R2 bus stop which brings you everywhere for
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really nice. Rooms were nice.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean, very well situated! Next time I’ll stay more days!
Stayed 1 night in May 2023
Verified

10/10 Excellent

Issac c

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Comfy beds. Great location
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and safe.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the quiet side - which is totally welcomed! Rooms are clean and updated - restaurants on the property are great as well as the service! All employees are polite and respectful as well as being friendly. Have stayed here a half dozen times in the last two years- and will come back again and again!
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome customer service, beautiful views, relaxing
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice, updated/modern.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the full kitchen. And nice private beach.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Olaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the situation ( safe and on the quieter side of the hotel zone). We had also 3 great excursion organised and everything went smoothly. Food was good and safe even though the prices are at Canadian levels. We had a room facing the laguna: even quieter ajd with gorgeous sunsets. We recommend this hotel for couples and families looking for a not too fancy but relaxing vacation.
Stayed 7 nights in Mar 2025

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