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CheapTickets Verified Reviews
3.0 of 5 guest rating
Room type Options Nightly price Book
Smart
Room with view
409 square feet
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Smart Plus Breakfast Included
409 square feet
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale Mediterranean hotel near Plaza 28

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Smart Cancun The Urban Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This upscale hotel is 8.5 mi (13.7 km) from La Isla Shopping Mall and 2.4 mi (3.8 km) from Ultramar Ferry Puerto Juárez.

Make yourself at home in one of the 132 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. This Mediterranean hotel also features complimentary wireless internet access and concierge services.

Enjoy a meal at Bites or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Smart Cancun The Urban Oasis features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This Mediterranean hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Smart Cancun The Urban Oasis is a smoke-free property.

  • Number of outdoor pools - 1
  • Elevator
  • Elevator door width (inches) - 59
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 150
  • Number of poolside bars - 1
  • Internet access in public areas - surcharge
  • Internet access in public areas - high speed
  • 24-hour front desk
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1985
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Number of meeting rooms - 5
  • Free WiFi (limited) device count 1
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Laundry facilities
  • Total number of rooms - 132
  • No accessible shuttle
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed , Internet access in public areas - surcharge

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Smart Cancun The Urban Oasis offers 132 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Toothbrush and toothpaste not available
  • WiFi speed 25+ Mbps

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Bites - Onsite restaurant.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitization guidelines Cleaning and Health Protocols (Oasis Hotels)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 16–22 for adults, and USD 8–11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Oasis Smart Cancun
  • Oasis Smart Hotel
  • Oasis Smart Hotel Cancun
  • Smart Oasis Hotel Cancun
  • Smart Oasis Cancun
  • Smart Cancun by Oasis
  • Smart Cancun The Urban Oasis Hotel
  • Smart Cancun The Urban Oasis Cancun
  • Smart Cancun The Urban Oasis Hotel Cancun

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Free WiFi in public areas has a 1-device limit.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

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