See all properties

Hotel NYX Cancun All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel NYX Cancun All Inclusive

On the beach, white sand, beach cabanas, sun loungers
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, pool umbrellas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Place, Hotel Zone Beaches
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(76 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Resort view

View all photos for Junior Room

Junior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Partial ocean view

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Suite

8.6 out of 10
Excellent
(40 reviews)
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

7.8 out of 10
Good
(97 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Lagoon view

View all photos for Suite (Sunset)

Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (Sunset)

8.8 out of 10
Excellent
(59 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed
  • Lagoon view

Standard Room

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 3

Sunset Suite

  • Sleeps 3

Junior Suite

  • Sleeps 3

Master Suite

  • Sleeps 3

Similar properties

Exterior
Oleo Cancun Playa All Inclusive Resort
  • Hot tub
  • All inclusive
  • Spa
  • Pet friendly
4.3 out of 5, Excellent, 1,876 reviews
$208 nightly
The price is $256
Feb 21 - Feb 22
Total with taxes and fees
Oleo Cancun Playa All Inclusive Resort

About the neighborhood

Cancun

With a stay at Hotel NYX Cancun All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 8 minutes by foot from La Isla Shopping Mall. .This all-inclusive property is 5.5 mi (8.9 km) from Delfines Beach and 4 mi (6.4 km) from Iberostar Cancun Golf Course.

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Isla Dorada - 9 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Hotel Zone Beaches - 18 min walk - 1.0 mile
  • Marlin Beach - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

On beach with outdoor pool, near La Isla Shopping Mall
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the property include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 196 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with international cuisine at Deck, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Deck - This beachfront restaurant specializes in international cuisine and serves lunch only.
Balam - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Chianti - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Umami - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balam
  • Chianti
  • Deck
  • Umami

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 4.80 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Nyx All Inclusive
All-inclusive property Hotel Nyx Cancun All Inclusive Cancun
Cancun Hotel Nyx Cancun All Inclusive All-inclusive property
All-inclusive property Hotel Nyx Cancun All Inclusive
Hotel Nyx All Inclusive
Nyx Cancun All Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 965 out of 1681 reviews
Rating 8 - Good. 388 out of 1681 reviews
Rating 6 - Okay. 186 out of 1681 reviews
Rating 4 - Poor. 59 out of 1681 reviews
Rating 2 - Terrible. 83 out of 1681 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

jillene

Stayed 3 nights in Nov 2025

6/10 Okay

Nathan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff and service was excellent! Unfortunately, our room ceiling fell through and leaked water on the bed and on the floor - they repaired it that day but it started to leak again, we had to stay in the same room. Also, the construction at the resort is out of control - they work very early and extremely late at night, our sleep the entire trip was disrupted. So sad. Aside from those issues, the beach was great, the staff again, were so kind. We’d try the NYX again, but maybe a few years from now when construction is resolved.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort! Loved every bit of it. Food and drinks were amazing!
Stayed 4 nights in Oct 2025

8/10 Good

Kristen Ivey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were great. The room decor was a bit off. Our room was pretty big and certainly could have held two chairs, just a place to sit other than the bed would be nice. Several properties surrounding the immediate area seemed to be vacant and in disrepair, not the fault of NYX, just sad to see.
Stayed 4 nights in Oct 2025

8/10 Good

Darrell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was nicer than I had imagined it and the upgrade to a suite overlooking the ocean was not expected! The staff were all friendly and the food was quite good. I’m not really a beach person, but I could see that the beach could get bit crowded due to the size of the property. We stayed in Cancún two nights after a holiday in Mérida because the homeward flights are better out of Cancún, and this was just a bit of luxury before flying out.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mahima

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was no electricity in the room for 2 days. When we went to reception they said its an external issue. Didn’t get any compensation for it. 3 days of no WIFI in the room. Staff kept saying they are fixing it but never did. No stairs or accessibility in certain areas of the hotel. Staff was always watching you very hard, sometimes making us uncomfortable
Stayed 5 nights in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive with beach access. The sushi was excellent, the staff were very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jyoti

Stayed 4 nights in Sep 2025

10/10 Excellent

Selyna

Stayed 7 nights in Oct 2025

6/10 Okay

Carlos

Liked: Staff & service
Beutiful beach view
Stayed 6 nights in Oct 2025

2/10 Terrible

Darlene H

Traveled with group
Disliked: Amenities, property conditions & facilities
No. You had to go down to the pool bar to have a drink. Or wait till 6 PM for the little tiny bar to open in the lobby.
Stayed 6 nights in Oct 2025

8/10 Good

Reda

Liked: Staff & service, property conditions & facilities
Very nice beach view, drinks average
Stayed 1 night in Oct 2025

6/10 Okay

Samuel

Stayed 6 nights in Oct 2025

6/10 Okay

Yumin

Total is just alright
Stayed 4 nights in Oct 2025

10/10 Excellent

Humberto Chavez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadia en el hotel NIX CANCUN. Exelente, facil check in , exelente atencion de parte de todos y cada uno de los empleados, bar, cocina, recepción, servicio en playa y area de alberca, las personas de limpieza, en lo personal mi esposa quedamos con un muy buen recuerdo, Esperando repetir en un futuro..
Stayed 4 nights in Oct 2025

10/10 Excellent

Jay-An

Stayed 7 nights in Sep 2025

10/10 Excellent

Patrizia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest resorts I've been to in Cancun. The staff are amazing and attentive, friendly and outgoing. The food choices were plenty and having a different theme every night was fun. Lots of options whether you go to the buffet or order off the menu. We went during the off season for dental work and really enjoyed recovering here. The only downfall for me was that there were a lot of stairs to get into the hotel as well as down to the restaurant and beach areas and I have bad knees.
Stayed 9 nights in Oct 2025

6/10 Okay

Anne Marie

Stayed 5 nights in Oct 2025

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful
Stayed 8 nights in Oct 2025

8/10 Good

Dmytro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would have been a solid 5* review all day, if not for construction noises - hotel and next door property construction seriously impacts the relaxing and otherwise wonderful beach experience. Thankfully, we couldn't hear it in-room. Another issue we run into was the maintenance crew that just invited themselves to our room while my wife was in the shower - quite a shocker for her. Hotel staff was apologetic about the incident, but it did leave a bad aftertaste...
Stayed 10 nights in Oct 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and kindly people
Stayed 6 nights in Oct 2025

10/10 Excellent

Nayra

Liked: Cleanliness, staff & service, property conditions & facilities
Very fun!!
Stayed 4 nights in Oct 2025

6/10 Okay

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this all-inclusive hotel with a group of people for my trip after reading good reviews and seeing beautiful photos. It wasnt the cheapest, nor the most expensive in Cancun's hotel zone and seemed to give us everything we needed. 2 upscale themed and one all-purpose restaurant on site, pool, gym and even a beach area covered with palm trees. Very clean. Most other hotels I looked at didnt have that coverage on the beach. I thoroughly enjoyed the organized activities and played beach volleyball every day. Here is what I didnt like. All-inclusive was not all-inclusive despite having booked this through Expedia. My party and I were immediately disappointed during check-in when we were offered to upgrade my all-inclusive experience to 'premium' all-inclusive for $50 USD per day. There were restrictions to the restaurants on the property as well as the drinks. One of the restaurants required a 5-night minimum stay to be included and the drinks were very weak bottom shelf. The all-purpose restaurant that was available for breakfast, lunch and dinner has a buffet option for breakfast and dinner but it seems over the days that a lot of the food was very similar without a lot of protein meats or fish as options. Ill be honest and say that as my first all-inclusive experience, I was disappointed. I've heard wonderful things from friends that have gone to full all-inclusive hotels that were disappointed in this hotel and I won't be coming back here. Expedia needs to do better.
Stayed 3 nights in Oct 2025