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Hotel Plaza Caribe

Property class: 3

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Photo gallery for Hotel Plaza Caribe

A swimming pool with a thatched-roof structure, surrounded by palm trees and a building with arched windows.
A water park with slides, a play area, and palm trees.
A hotel facade with illuminated signage reading "HOTEL PLAZA CARIBE."
A hotel room with two beds, a desk, a TV, and a bathroom.
A modern kitchen with a dining table, chairs, a large mirror, and a view of a swimming pool.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room

A hotel room with two beds, a bathroom, and a view of greenery outside.

Superior Room

7.6 out of 10
Good
(26 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Pool View

A hotel room with two beds, a desk with a chair, a potted plant, a coffee maker, and a sink.

Premium Room, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

A hotel room with two beds, a desk, and a chair.

Family Triple Room

7.8 out of 10
Good
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Superior Room, Courtyard View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

A stay at Hotel Plaza Caribe places you in the heart of Cancun, within a 5-minute walk of Cristo Rey Church and Las Palapas Park. .This hotel is 0.6 mi (1 km) from Mercado 23 and 0.9 mi (1.5 km) from Benito Juarez Municipal Building.

What's nearby

  • Mercado 23 - 3 min walk - 0.2 miles
  • Las Palapas Park - 5 min walk - 0.3 miles
  • Cristo Rey Church - 5 min walk - 0.3 miles
  • Benito Juarez Municipal Building - 8 min walk - 0.5 miles
  • Plaza 28 - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪Subway - ‬1 min walk
  • ‪Ty-Coz - ‬5 min walk

About this property

Hotel Plaza Caribe

Hotel Plaza Caribe offers 134 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 134 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Cancun? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Hotel Plaza Caribe has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 190 for adults and MXN 190 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Null
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 190 for adults and MXN 190 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Hotel Plaza Caribe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 184 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Property conditions & facilities
Good spot for one night stay on arrival.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We normally stay there as it is near bus station.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay with an easy location to the ADO to take you to the airport. also walkable to Mercado 28
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff is very nice.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The restroom was see thru as we where staying in with our daughters in same room
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
Convenient to bus terminal..
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel across the street from the ADO station. Has a cute pool and atmosphere. Several OXOs and a 711 for snacks and coffee.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older. It's fairly well kept. The staff was friendly. You could tell it was a higher end resort many years ago but it's dated. Good location for what we needed and the staff was very nice. The prices were reasonable for both food a accommodation.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Despite being right across from the bus terminal the hotel was very quite. Great location. The room was a bit small but the gardens and pool made up for it. A great place for arrivals.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Cool hotel, was there on new years eve so it was quite busy but the room was nice enough, smart tv, comfy bed, fine for the price!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Room was old style but in good condition. Staff was friendly helpful. Breakfast was very good.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

It was ok
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Stay here frequently affordable and convenient to bus etc.
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

It was clean and in good shape. Love that it’s close to the ADO
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, friendly staff.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
food was good and reasonable price
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Property has a pool and restaurant is great from bus station
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Not what a lot of Americans demand but we love it. Clean enough, great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was clean and bed nice and comfy. Restaurant was good , just very simple food. The place was a convenient night stay next to the Central Ado bus station. The hotel is old and worn a bit but super quiet
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient from the bus station.
Stayed 1 night in Mar 2025