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Hotel Imperial Laguna Faranda

2.5 star property

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Photo gallery for Hotel Imperial Laguna Faranda

Lake
Property video
Front of property
Exterior
Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $76
$59 nightly
$76 total
Total with taxes and fees
Jun 20 - Jun 21

Explore the area

View in a map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Place, Tortuga Beach
    ‪19 min walk‬
  • Place, Caracol Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout drapes

Standard Room

  • Sleeps 4

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Superior

  • 484 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Standard

  • 215 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, desk, blackout drapes

Standard Room

  • City view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View | In-room safe, individually furnished, desk, blackout drapes

Classic Room, Balcony, Lagoon View

  • Lagoon view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Hotel Imperial Laguna Faranda is within a 5-minute drive of Cancun Convention Center and Tortuga Beach. .This golf hotel is 3 mi (4.8 km) from La Isla Shopping Mall and 3.5 mi (5.6 km) from Playa Tortugas.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Cancun Golf Club at Pok Ta Pok - 6 min walk - 0.4 miles
  • Cancun Convention Center - 17 min walk - 0.9 miles
  • Tortuga Beach - 19 min walk - 1.0 mile
  • Caracol Beach - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬6 min walk
  • ‪The Surfin Burrito - ‬6 min drive
  • ‪Campo de Golf Pok-Ta-Pok - ‬11 min walk
  • ‪Hunter Steak House - Royalton - ‬5 min drive
  • ‪Taqueria Los Chachalacos - ‬3 min drive

About this property

Hotel Imperial Laguna Faranda

Hotel Imperial Laguna Faranda offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 individually furnished guestrooms. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.95 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:30 PM

Property is also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda
Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna by Faranda Cancun
Celuisma Imperial Laguna Hotel
Beach House Imperial Laguna by Faranda Hotels
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda Cancun
Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna Faranda Hotel
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda Hotel Cancun

Hotel Imperial Laguna Faranda Reviews

Reviews

6.4
Rating 10 - Excellent. 166 out of 868 reviews
Rating 8 - Good. 216 out of 868 reviews
Rating 6 - Okay. 203 out of 868 reviews
Rating 4 - Poor. 120 out of 868 reviews
Rating 2 - Terrible. 163 out of 868 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities
Great place and staff!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rohit Kamalakar

Liked: Amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Yuriy

Disliked: Amenities, property conditions & facilities
Toilet was not working, breakfast choices were very limited.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities
Nice staff and clean rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ampelio

Liked: Cleanliness, amenities, property conditions & facilities
Service was top notch
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

Maëva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really in bad shape
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Christiana

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is not the same at the picture and also I checked out on the first day of 8days
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
No airport shuttle (called the hotel and expedia and no one gave us an answer) but our experience at the hotel was great the staff were awesome and it was clean
Stayed 7 nights in Dec 2025
Verified

4/10 Poor

Gustavo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There's parking only for 5 vehicles and there's no parking on the street so if you're driving you're in trouble, one night the toilet started leaking and they have to call the plumber to fix it, i didn't have cable tv or internet the 5 nights that I was there, the ac is good
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Isela

Liked: Cleanliness
Room was very clean and spacious. The furniture on the balcony is dated and could be updated. Staff at the reception area were very nice and attentive. Great place to stay if your loooking for a quiet place away from the touristy part of Cancun yet not too far away if you want to join the fun.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Gustavo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Parking is only for 5 vehicles, and there is no parking on the street so that's a problem if you're driving, the first night there the toilet started leaking, so they have to call the plumber to fix it, the ac is good but the 6 days that i was there i didn't have any cable tv and internet, and the water pressure on the shower was pretty week , and i have to say after all this that i congratulate the ladies who clean the rooms it's a 10 + for them, thankyou very much to them, and some office personal is pretty rude.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Rommane

Liked: Staff & service, room comfort
Disliked: Cleanliness
I enjoyed my stay would stay there again .
Stayed 7 nights in Mar 2024
Verified

4/10 Poor

Denis

Disliked: Cleanliness, amenities
Very old building and poor services.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Ricardo

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Needs fixing. Walls are cracked in and outside the building. Balcony was broken, we were going to take a picture and I leaned on the rail made of wood and it was broken. If I leaned hard, I would have gone over it and we were 3 stories up.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Vivek

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room needs upgrades and needs to be fixed up.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Ehteshamuddin

Disliked: Cleanliness, property conditions & facilities
Location is great! Check-in was ok. Room and the bathroom had some bad odour. Water pressure was very low. The flush kept on clogging. We had to call them multiple times. We asked for an extra mattress and receptioist said i have to wait for the next day to get it and i still did not. Breakfast was ok. They were out of coffee and other stuff 1 hour before the end time. And there was no internet. All in all not something that i will ever go back to.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexander Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 8 nights in Dec 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and family friendly
Stayed 5 nights in Mar 2024
Verified

2/10 Terrible

Vinod

Disliked: Amenities, property conditions & facilities
They dont even have basic facilities like wifi no wifi inside your room they will just fool you just mentioning in the specifications and no security.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this hotel.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jonathan Wood-

Liked: Staff & service, amenities, property conditions & facilities
The location and value for money.
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Stayed 6 nights in Feb 2024
Verified

4/10 Poor

TAREK

Disliked: Amenities, property conditions & facilities
When I write that the front desk my room was not ready. He gave me a room which I requested one bed and give me room with two beds. Also the room did not have a lock then he gives me a lock and it does not work. Then he tells me the room won't be ready for a couple hours then all of a sudden 5 minutes later he said oh yeah we have a room now. He kept on ignoring me at the front desk and he made me wait in the other room until my room was ready I just felt not treated really well. The gentleman who works in the cafeteria or really hard and seems to be really Pleasant and friendly. Would I go back to this hotel I don't think so because the bad experience on the front desk the others were okay. The price was reasonable but the place it seems to be run down.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Good for the money!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
Stayed 4 nights in Dec 2024

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