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Hotel Arco Maya

2.5 star property

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40-inch LED TV with digital channels, TV, streaming services
Desk, free WiFi, bed sheets
Deluxe Twin Room | Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Deluxe Twin Room | Desk, free WiFi, bed sheets

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
31 Marañón 25, Cancun, QROO, 77509
  • Place, Las Palapas Park
    ‪3 min walk‬
  • Place, Mercado 28
    ‪5 min walk‬
  • Place, Plaza 28
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room

Desk, free WiFi, bed sheets

Deluxe Double Room

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • 269 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, free WiFi, bed sheets

Deluxe Twin Room

  • Park view
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cancun

With a stay at Hotel Arco Maya in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. .This hotel is 8.6 mi (13.8 km) from La Isla Shopping Mall and 11.3 mi (18.1 km) from North Beach.

What's nearby

  • Las Palapas Park - 3 min walk - 0.2 miles
  • Mercado 28 - 5 min walk - 0.3 miles
  • Plaza 28 - 6 min walk - 0.4 miles
  • Benito Juarez Municipal Building - 8 min walk - 0.4 miles
  • Mercado 23 - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Av. Yaxchilán - ‬5 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Cheester - ‬8 min walk
  • ‪Los Pescaditos - ‬3 min walk
  • ‪Bao Vegan - ‬5 min walk

About this property

Hotel Arco Maya

Hotel Arco Maya offers 17 air-conditioned accommodations with complimentary bottled water and ceiling fans. 40-inch LED televisions come with digital channels. Bathrooms include bathtubs and spring water baths.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 17 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs and spring water baths. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
At Hotel Arco Maya, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Hotel Arco Maya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Arco Maya Hotel
Hotel Arco Maya Cancun
Hotel Arco Maya Hotel Cancun

Hotel Arco Maya Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

6.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Mirian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Roberto Ignac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Queja

En la pagina mostraba y se anotaba camas queen, fueron matrimoniales, sin servicio de internet ni de televisión
Stayed 4 nights in Dec 2022