With a stay at Casa Caribe Cancun in Cancun (Puerto Juarez), you'll be a 1-minute drive from Ultramar Ferry Puerto Juárez and 6 minutes from Plaza Las Americas. .This hotel is 8.5 mi (13.7 km) from North Beach and 10.3 mi (16.6 km) from La Isla Shopping Mall.
What's nearby
El Niño Beach - 13 min walk - 0.7 miles
Museo Iconografico de la Carrera Panamericana - 6 min drive - 1.8 miles
Séptimo Día Adventist Church - 7 min drive - 1.8 miles
Langosta Beach - 20 min drive - 6.5 miles
Moon Palace Golf Club - 44 min drive - 18.5 miles
Getting around
Cancun Intl. Airport (CUN) - 28 min drive
Restaurants
Coco Café - 3 min drive
La Plaza - 8 min walk
World Café - 3 min drive
Puerto Santo - 14 min walk
Mi Lucrecia - 3 min drive
About this property
Casa Caribe Cancun
Casa Caribe Cancun offers 6 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 6 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include separate sitting areas, and housekeeping is provided on request.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Things to do
Outdoor pool
Family friendly
In-room refrigerator
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (on request)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Terrace
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 40.00 per person (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have elevators
Property is also known as
Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun
Casa Caribe Cancun Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
First off …We Arrive to a room that smells like sewage , that does not lock nor has been updated or professionally taken care of .. This hotel gives the feel of what looks to be the rougher side of the Cancún Mexico experience ….After immediately checking in , we decided to immediately Check out….
If you want to feel like you will wake up missing a kidney this may be the place for you… We asked the front desk if this place was safe . As it was advertised by “Expedia” as a “Fantastic “ place to stay … and was met with “EHHh yeah it’s safe “ just be in by dark….
After requesting refund for this property due to having to book another hotel 45min south of Puerto Juarez …. Hotel refuses now to speak English with Expedia to refund . Expedia for over a month has said they would reach out to hotel with a bilingual agent . Which still has yet to be done…. I have pictures and days of texts with no only hotel but Expedia…. Mind you I am a loyal Expedia customer with bookings done nearly 5x a year through this site . Expedia gave me a very small one key credit . Book at your own discretion …
I paid for ocean view. Did not receive ocean view. Had to change rooms halfway thru because we were having problems with hot water. 2nd room was a little better. Bad shower head but atleast it was hot water. Still not ocean view. Not the cleanest place. Stained sheets. No beach access. Sunrise blocked by the ferry next door so couldn’t get a good view. Pool was pretty cold. The breakfast was decent and good price but took along time to get. And we were only 1 of 2 tables of 2 people sitting there. Staff was very friendly. Very few spoke any English but it’s Mexico so I can understand that. Don’t think I would choose this property again unfortunately.
This hotel is misleading and dishonest. It is not a 5-star hotel, even though it is advertised as one. The furniture in the room is very old, there was no hot water, no saucepans in the kitchen, and the Wi-Fi was very difficult to connect to. There were also many mosquitoes that bit me all night.
I stayed for one night and checked out early. I requested a refund for the remaining three nights, but Expedia was unable to contact the hotel for refund approval because the staff could not speak English and ignored emails. I spoke directly with the owner to request confirmation of my early checkout; he spoke English well, but the hotel had no option to provide written confirmation.
In the end, Expedia emailed me to say the refund was declined, and they were unable to issue a refund. I do not recommend staying at this hotel. I rate it zero stars.
Thuy
Stayed 4 nights in Dec 2025
10/10 Excellent
Leandro
Jan 7, 2026
Leandro
Stayed 2 nights in Jan 2026
6/10 Okay
Roxane
Traveled with partner
Jan 5, 2026
Liked: Cleanliness
Disliked: Amenities
Endroit correct pour le prix manque un peu d amour…
nous avons réservé ocean view avec cuisine mais aucune poêle/chaudron et ustensiles de cuisine fournie et aucune vue sûr océan de la chambre
Roxane
Stayed 3 nights in Jan 2026
2/10 Terrible
Laura
Traveled with family
Jan 5, 2026
Disliked: Cleanliness, amenities
The pictures don’t reflect the hotel’s current state. It was dirty, run down, the air conditioner did not work well and there was a brown mouse running around the kitchen. We booked a quick one night stay to help us get to the airport on time for an early flight. We were only there for 12 hours otherwise we would have booked elsewhere.
So much space, gorgeous views. Walking distance to ferry. Highly reccomnend.
Julie
Stayed 1 night in Dec 2025
2/10 Terrible
Nicolas
Dec 2, 2025
Nicolas
Stayed 2 nights in Nov 2025
6/10 Okay
Andrew
Dec 2, 2025
It was a nice suite . A few things to know. The water is very salty. I don’t know why. Bring a towel they don’t provide any. There were no cooking utensils just silverware and playlets m/bowls to eat with but no pots or pans. A lot of loud construction nearby during the day but quiet at night mostly. I’m used to making things work out so it those things were only minor inconveniences.
I thought we would of had the pots and pans in the room and we had to ask for it. Then only the one towel between two people and not even a pool towel. Water was provided for us at all time i had tried ro call many times before arriving to seek some information and not expedia could get thru. The door didnt lock and took 45mins to get it fixed and would not change us rooms.
betzabeth
Stayed 4 nights in Nov 2025
6/10 Okay
Pedro
Nov 7, 2025
Liked: Staff & service
Location is nice, the property has charm but needs some attention. Is not super clean and needs an update.
Staff is very friendly!
Value/price ratio makes sense because it is an affordable place to stay next to the ocean.
Pedro
Stayed 3 nights in Nov 2025
10/10 Excellent
Dieter, Henderson
Traveled with family
Oct 23, 2025
It’s a very simple but cozy and warm hotel. The breakfast is as small as it can be but it’s included. If you can rough it a bit, this might be the ideal place. Ferry to Isla Mujeres is 3 min away, plenty of food stands but the next beach is less than a mile away. We will be back.
The property looks very rustic, but it could really improve on updating the rooms. The structure looks nice from the outside, but they should improve the rooms, and the stay would be much better.
I was very disappointed the pictures are outdated the room was duaty, smelly, not hot water, no working lights in the living room and no one came to repair will never return to this hotel.