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Canopy by Hilton Cancun La Isla

4.5 star property

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Photo gallery for Canopy by Hilton Cancun La Isla

Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Minibar, in-room safe, individually decorated, individually furnished
2 restaurants; breakfast, lunch, dinner, and brunch served
Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
2 restaurants; breakfast, lunch, dinner, and brunch served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $161
$131 nightly
$161 total
Total with taxes and fees
Jun 26 - Jun 27

Explore the area

View in a map
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪1 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Panoramic View)

Junior Suite, 1 King Bed (Panoramic View) | Living area | 50-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed (Panoramic View)

  • Bay view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Exclusive Double Room, 1 King Bed (Sunset Bay View)

8.8 out of 10
Excellent
(13 reviews)
  • Bay view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)

Presidential Suite, 1 King Bed (Nichupte Bay View) | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite, 1 King Bed (Nichupte Bay View)

  • Bay view
  • 1010 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Signature Double Room, 2 Queen Beds (La Isla)

Signature Double Room, 2 Queen Beds (La Isla) | Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 2 Queen Beds (La Isla)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Double Room, 2 Queen Beds (Sunset Bay View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 2 Queen Beds (Sunset Bay View)

9.2 out of 10
Wonderful
(5 reviews)
  • Bay view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 2 Queen Beds (Sunrise View)

9.4 out of 10
Exceptional
(18 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 King Bed (Sunrise View)

9.2 out of 10
Wonderful
(14 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Double Room, 1 King Bed (La Isla Room)

Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 1 King Bed (La Isla Room)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Queen Bed Room with Sunset Bay View

Minibar, in-room safe, individually decorated, individually furnished

Two Queen Bed Room with Sunset Bay View

  • Sleeps 4
  • Free WiFi

View all photos for Two Queen Bed Room with Sunrise View

Minibar, in-room safe, individually decorated, individually furnished

Two Queen Bed Room with Sunrise View

  • Sleeps 4
  • Free WiFi

View all photos for King Room with Sunrise View

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

King Room with Sunrise View

  • Sleeps 2
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds (Sunrise View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Queen Beds (Sunset View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed (Sunset View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Zona Hotelera
  • Pool
  • Hot tub
  • Washer
  • Dryer
4.5 out of 5, Wonderful, 1,092 reviews
$169 nightly
The price is $210
Jun 30 - Jul 1
Total with taxes and fees
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About the neighborhood

Cancun

With a stay at Canopy by Hilton Cancun La Isla in Cancun (Zona Hotelera), you'll be steps from La Isla Shopping Mall and a 3-minute drive from Aquaworld. .This luxury hotel is 2.8 mi (4.5 km) from Iberostar Cancun Golf Course and 3.8 mi (6.2 km) from El Rey Ruins.

What's nearby

  • La Isla Shopping Mall - 1 min walk - 0.0 miles
  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • Isla Dorada - 3 min walk - 0.2 miles
  • Hotel Zone Beaches - 10 min walk - 0.5 miles
  • Marlin Beach - 10 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Los Chachalacos - ‬5 min walk
  • ‪Andiamo - ‬5 min walk
  • ‪Taco y Tequila - ‬3 min walk

About this property

Canopy by Hilton Cancun La Isla

Canopy by Hilton Cancun La Isla offers 174 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 174 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Azulinda Cafe & Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Azulinda Cafe & Bar - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Wander Rooftop - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site
  • Self parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Cafe & Bar
  • Wander Rooftop

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 31 per person
  • Self parking fee: USD 8 per day
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun

Canopy by Hilton Cancun La Isla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 529 out of 771 reviews
Rating 8 - Good. 133 out of 771 reviews
Rating 6 - Okay. 51 out of 771 reviews
Rating 4 - Poor. 26 out of 771 reviews
Rating 2 - Terrible. 32 out of 771 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christy

Liked: Cleanliness, property conditions & facilities
Good location, and clean
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Katsumi

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and the service was excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ahmed

Liked: Amenities
Wonderful place to stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, super friendly staff and wonderful location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Zack

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jasmine

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. I was able to have a massage and go to the pool. As a solo traveler it made it easier to go shopping and to the pool without going outside the resort
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Amenities
Very expensive for vwry little better option to stay on beach side
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Loved the rooftop pool and hot tub, disliked the loud club music at all hours of the day, and thoroughly enjoyed the the breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ankitha

It was okay, a tad expensive though
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Koshy

Disliked: Cleanliness, amenities
Just a regular location, nothing too special about it. Beach is a 10min walk but the mall is literally next door. Cleanliness is bad, had to ask the hotel folks to come up and clean it again. The pool on the roof is amazing but expect loud music and alot of crowd on good days. Food at the Azulinda restaurant is fantastic!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Qing

Liked: Cleanliness, staff & service
The hotel is in good location, the room is clean and comfortable, the staff are very friendly and nice, the WiFi is high speed.but there is one thing isn't good,the smoke detector was suddenly made so loud after midnight to woke us up, the repairman helped us to resolve the problem,but we need to take a long time to asleep again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Haiqing

Liked: Cleanliness, staff & service, amenities
clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nevaeh

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very aesthetically pleasing. The staff were polite and helpful. My room was clean, and the cleaning service was done well daily. I have no complaints! It’s more of a quiet/chill hotel. If you’re looking for more craziness and fun this wouldn’t be the ideal stay for you.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and I’d definitely go back there.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Lesly

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in May 2025
Verified

8/10 Good

Elden

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay!
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Lisa Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to shopping and dining options
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and super friendly staff
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

jorge

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to La Isla shopping center and the ferris wheel. Incredible views from the roof. Staff was super friendly & helpful. Baggage storage was very useful amenity.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

M Farooq

Liked: Cleanliness, staff & service
Disliked: Amenities
Basic. needs modernisation
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Vanness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stayed for one night have no complaints. Food was great, location was great.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very friendly staff who are accommodating. Would stay again!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Carlos is the first person who greeted us with a great smile, awesome attitude and proactive to help us.
Stayed 1 night in Jan 2026