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Cancun Plaza Condo Hotel

Property class: 3

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Photo gallery for Cancun Plaza Condo Hotel

A beachside lounge with white cushioned seating and a wooden pergola, overlooking the ocean.
A resort pool with clear blue water, surrounded by lounge chairs and umbrellas, overlooking a beach and ocean.
A beach with clear turquoise waters, a sandy shore, and a few umbrellas and beach chairs.
A sunset view through a window, featuring a body of water and palm trees.
A sign for Cancun Plaza with a stone wall and various plants in front.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
$57 nightly
The current price is $73 total
Total with taxes and fees
Nov 16 - Nov 17

Explore the area

View in a map
Blvd kukulcan km 19.4 Zona Hotelera, Can, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Beach View

A room with two beds, a desk, a chair, a television, and a window with curtains.

Classic Room, 2 Double Beds, Beach View

  • Beach view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront

A hotel room with two beds, a white radiator, a ceiling fan, and a stone accent wall.

Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront

  • Beach view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Sea Facing

A bedroom with a bed, a chair, a table, and a balcony with a view.

Standard Studio, 2 Double Beds, Non Smoking, Sea Facing

7.2 out of 10
Good
(21 reviews)
  • Sea view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront

A bedroom with a bed, a ceiling fan, a window with curtains, and a view of the ocean.

Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront

  • Ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront

A hotel room with two beds, a ceiling fan, a TV mounted on the wall, and a door leading to another room.

Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Comfort Room, 2 Double Beds, Terrace, Beach View

Two single beds with white linens and red floral bedspreads in a room with a plain white wall and a window with a floral curtain.

Comfort Room, 2 Double Beds, Terrace, Beach View

  • Beach view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Studio Suite, 1 Bedroom, Terrace, Beachfront

A bedroom with two beds, a ceiling fan, a wooden cabinet, and a stone wall.

Exclusive Studio Suite, 1 Bedroom, Terrace, Beachfront

  • Beach view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Panoramic Studio, 2 Double Beds, Non Smoking, Ocean View

A hotel room with two beds, a ceiling fan, and a stone-patterned wall.

Panoramic Studio, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Total with taxes and fees
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About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Cancun Plaza Condo Hotel is within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. .This beach hotel is 1 mi (1.6 km) from Delfines Beach and 4.3 mi (6.9 km) from Hotel Zone Beaches.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 14 min walk - 0.8 miles
  • El Rey Archaeological Zone - 19 min walk - 1.0 mile
  • Delfines Beach - 2 min drive - 1.6 miles
  • La Isla Shopping Mall - 10 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Zai - ‬12 min walk
  • ‪Sun Palace - ‬5 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Market Café - ‬10 min walk
  • ‪Sunset - ‬10 min walk

About this property

Cancun Plaza Condo Hotel

Cancun Plaza Condo Hotel offers 13 air-conditioned accommodations with private pools and ceiling fans. Rooms open to patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads. This Cancun hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Treat yourself to a stay in one of the 13 individually decorated guestrooms, featuring private pools and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
You can enjoy a meal at Plaza serving the guests of Cancun Plaza Condo Hotel, or stop in at the grocery/convenience store. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 8:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Plaza - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to 11:30 AM for a fee: MXN 180 to 390 for adults and MXN 180 to 390 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Plaza

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Private pool

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Fenced private pool

Food and drink

  • Full-sized refrigerator/freezer
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 9:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 180 to 390 for adults, and MXN 180 to 390 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Towels fee: MXN 50 per accommodation, per night (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 005-007-007643/2025

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel Cancun
Cancun Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel
Cancun Plaza Condo-Hotel Cancun
Condo-Hotel Aparthotel
Condo-Hotel
Cancun Plaza Condo Aparthotel
Cancun Plaza Condo Hotel Hotel
Cancun Plaza Condo Hotel Cancun
Cancun Plaza Condo Hotel Hotel Cancun

Cancun Plaza Condo Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 198 out of 559 reviews
Rating 8 - Good. 117 out of 559 reviews
Rating 6 - Okay. 88 out of 559 reviews
Rating 4 - Poor. 67 out of 559 reviews
Rating 2 - Terrible. 89 out of 559 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Beautiful view along the hotel zone. Great bar/restaurant.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

It was nice for a short stay
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Affordable hotel not to luxuries but not to trashy either.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The views, location, and pool were fantastic. The staff were very nice and attentive. The price for the room was good. Some maintenance items in the room and a softer bed would make this a great experience. A/C was not cooling properly towards the end of the stay but we managed. Overall, a good experience.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect size, close to everything, great food & service in restaurant
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room / nice staff
Right on the beach
Hotel pool
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is outdated. Bathroom looked dirty and I didn't feel comfortable standing barefoot inside the tub. They only provided a bar soap, so make sure to bring your toiletries. It is in the hotel zone and nice view to the beach. Our room did not have a balcony.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Rooms were ok. Location and view were great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach biew
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless , it was nice , we love it was peace and Quiet, relax , the food at the restaurant was VERY affordable and delicious meals , Great views , you feel safe , we really enjoy it 👏👏👏
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, perfect access to the beach and the pool area. Perfect place to stay, close to everything. Very kind staff.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice view and easy access to the beach
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

If you want an authentic Mexico experience - this is the place for you. It’s cheap - run down and very old.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean(only the bath that was chip on the paint) The pool was superb The playa was clean snd nice
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. We had a short stay but enjoyed the views and area. There wasn't any wifi which was a bummer, but otherwise was great!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Very good location, attentive nice stuffs, clean room, & towel changed daily. Convenience store is located in the property.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Fairly decent price, good size room and the beach was beautiful.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay will be back
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room is a little deteriorated. Staff was wonderful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an underrated condo/property. The room was clean and has ocean view. Sheets were changed daily. Plenty of parking. Gated entrance.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

The gas station is across the street and to take the bus instead of uber is way cheaper only 12 peso but make sure you have extra change
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Great location, great view from the restaurant, nice pool. Checkin: horrible! I don’t think that man would have put in the effort to even tell us to (insert any expletive). Didn’t greet, explain anything, ask anything, etc. Speed walked to our room while we’re dragging bags as fast as we can go. Room: AC didn’t work, bathtub paint flaking, 1.5 towels in a room that could sleep 4, (no idea where to get beach/pool towels), hard lumpy bed and pillows. Thankfully only stayed 1 night. Stay here for convenience but otherwise look elsewhere.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach facing property. Daily cleaning service. Very accommodating staff
Stayed 6 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
The rooms we got were very rundown. We booked 3 rooms, rooms only had one soap. The AC was not very cold. The bathrooms had a weird smell. The staff was horrible! Very rude and only gave us 3 towels for the pool and we were 7. Beds were not very comfortable. The worst of it all was the office staff very rude and never in office.
Stayed 4 nights in Jul 2026