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Cancun Plaza Condo Hotel

3.0 star property

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Photo gallery for Cancun Plaza Condo Hotel

Terrace/patio
Standard Studio, 2 Double Beds, Non Smoking, Sea View | Beach/ocean view
Front of property
Water view
Massages

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

View in a map
Blvd kukulcan km 19.4 Zona Hotelera, Can, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, El Rey Ruins
    ‪19 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Sea View

Standard Studio, 2 Double Beds, Non Smoking, Sea View | Down comforters, individually decorated, individually furnished

Standard Studio, 2 Double Beds, Non Smoking, Sea View

7.6 out of 10
Good
(17 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View

Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View | Down comforters, individually decorated, individually furnished

Junior Studio Suite, Multiple Beds, Non Smoking, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Studio Suite, Multiple Beds, Non Smoking, Sea View

Family Studio Suite, Multiple Beds, Non Smoking, Sea View | Down comforters, individually decorated, individually furnished

Family Studio Suite, Multiple Beds, Non Smoking, Sea View

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • Sleeps 6
  • 3 Double Beds

Similar properties

View from property
Bsea Cancun Plaza Hotel
  • On private beach
  • Pool
  • Spa
  • Kids pool
3.6 out of 5, Good, 1,000 reviews
Bsea Cancun Plaza Hotel

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Cancun Plaza Condo Hotel is within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. .This beach hotel is 1 mi (1.6 km) from Delfines Beach and 5.2 mi (8.4 km) from La Isla Shopping Mall.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 14 min walk - 0.8 miles
  • El Rey Ruins - 19 min walk - 1.0 mile
  • El Rey Ruins Trailhead - 19 min walk - 1.0 mile
  • Delfines Beach - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Zai - ‬12 min walk
  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Sun Palace - ‬5 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Bordeaux - ‬10 min walk

About this property

Cancun Plaza Condo Hotel

On beach with outdoor pool, near Iberostar Cancun Golf Course
Cancun Plaza Condo Hotel offers 13 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch flat-screen televisions come with digital channels. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 13 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
You can enjoy a meal at Plaza serving the guests of Cancun Plaza Condo Hotel, or stop in at the grocery/convenience store. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Plaza - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 120 to 350 for adults and MXN 100 to 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Plaza

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 350 for adults, and MXN 100 to 300 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel Cancun
Cancun Cancun Plaza Condo-Hotel Aparthotel
Aparthotel Cancun Plaza Condo-Hotel
Cancun Plaza Condo-Hotel Cancun
Condo-Hotel Aparthotel
Condo-Hotel
Cancun Plaza Condo Aparthotel
Cancun Plaza Condo Hotel Hotel
Cancun Plaza Condo Hotel Cancun
Cancun Plaza Condo Hotel Hotel Cancun

Reviews

Cancun Plaza Condo Hotel Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 156 out of 458 reviews
Rating 8 - Good. 97 out of 458 reviews
Rating 6 - Okay. 71 out of 458 reviews
Rating 4 - Poor. 60 out of 458 reviews
Rating 2 - Terrible. 74 out of 458 reviews

Reviews

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Javier

Stayed 1 night in Sep 2025

10/10 Excellent

Francisca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

Stayed 3 nights in Aug 2025

10/10 Excellent

Huitzilin

Stayed 1 night in Aug 2025

6/10 Okay

Anakaren

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Rod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, nice view
Stayed 1 night in Aug 2025

2/10 Terrible

Alejandra

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old needs update
Stayed 1 night in Jun 2025

6/10 Okay

Hugo

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
If you get one kid as neighbors you’ll never sleep you could hear a pencil dropping. Best part is the pool and ocean view and parking best after that nope nothing at all
Stayed 1 night in Jul 2025

2/10 Terrible

Roxana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioner don’t work room was old bad condition. Walls only beach and food is good .
Stayed 2 nights in Jul 2025

10/10 Excellent

Gavin

Stayed 4 nights in Jun 2025

10/10 Excellent

Mohamad

Liked: Staff & service, property conditions & facilities, room comfort
Gracias
Stayed 1 night in May 2025

6/10 Okay

Alejandra, Plainfield

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Tubs are in need of maintenance, mattresses and old and very uncomfortable. We only needed a hotel for a night close To the airport so this o e did ok. But definitely not a hotel to spend more than a night.
Stayed 1 night in Jun 2025

10/10 Excellent

Macy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sister & I stayed for the weekend & enjoyed beautiful views, a tour, and kind staff! We will be back!
Stayed 3 nights in Jun 2025

10/10 Excellent

Fuad, Calgary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe. Particularly it should be mentioned an amazing restaurant with delicious menus and fresh food. The internet was slow.
Cherry-Cola
Pasta with shrimps
Stayed 7 nights in Jun 2025

4/10 Poor

Javier

Disliked: Amenities, property conditions & facilities
It has a nice view, but the property it’s in really bad shape. I did not feel safe at all. The door locked did not work or the AC.
Stayed 1 night in May 2025

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las chicas de limpieza mojan sus trapos en pa alberca y lo exprimen ahi. Los trapos los usan para limpiar todo el exterior y asi de sucios loa meten al agua donde todos van a divertirse
Stayed 2 nights in May 2025

4/10 Poor

Viviana

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool area is good. Check in not good. Booked and had to wait for
Stayed 1 night in May 2025

2/10 Terrible

Jatarah

Stayed 1 night in May 2025

8/10 Good

Cynthia

Stayed 2 nights in Apr 2025

8/10 Good

Heidi

Liked: Staff & service, property conditions & facilities
Very good for the price
Stayed 1 night in Apr 2025

10/10 Excellent

Aurelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel avec un très bon emplacement. Le personnel est très gentil. Le bus pour aller au centre ville se prend à côté de l'hôtel. Le cadre est magnifique

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Old Air condition didn’t work. Hot water didn’t work. Sink was falling apart. The only nice thing is the pool
Stayed 1 night in Apr 2025

4/10 Poor

Zahra Noorkarim

Traveled with group
Disliked: Property conditions & facilities
The location of this hotel is great, right in the hotel zone, beach access, lovely pool. However the staff weren’t helpful if things ran out. There was no shampoo in the room so We asked for it. They told us to buy it from their on site minimart. Same thing with the matches which were needed to use the stove they provided. Not sure if they genuinely ran out or if they just didn’t provide it so we would have to purchase our own. We found this strange as they provided a few match sticks but no more. Beyond that, it was a run down hotel but they did their best to cover it up. The bedsheets had holes in it. The towels seemed very very very old, just thin and looked like they were there for 20 years. They were stingy with giving more towel or even beach towels. Things were painted over to look “nice”.
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa, Bakersfield

Traveled with family
Liked: Cleanliness, staff & service
Fairly decent price, good size room and the beach was beautiful.
Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad no se parece para nada a lo que ponen en fotos por dentro, mi primera vez en Cancún y no lo recomiendo habia hormigas y cucarachas las installations por dentro nada comodo. La parte exterior del complejo de condominios esta bien solo por la area donde se encuentra. En general no volveria a ese lugar.
Stayed 4 nights in Mar 2025