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Beach Palace Family Resort & Spa - All-Inclusive

Property class: 4

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Photo gallery for Beach Palace Family Resort & Spa - All-Inclusive

A modern hotel with a large pool area, outdoor seating, and a water slide.
Property video
A restaurant with a round table set for dining, surrounded by chairs with patterned cushions.
A modern lobby with a curved staircase, a reception desk, and a seating area with plants and furniture.
An outdoor bar area with a wooden bar counter, hanging plants, and seating with patterned cushions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
The current price is $496
$406 nightly
$496 total
Total with taxes and fees
Nov 29 - Nov 30

Explore the area

View in a map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Isla Dorada
    ‪10 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

A modern hotel room with a bed, a round table, two chairs, a large mirror, and artwork on the walls.

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 1070 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

A modern bedroom with a large bed, bedside tables, a chair, a lamp, a wall-mounted light, and a small shelf with towels.

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

A modern hotel room with a bed, seating area, TV, and a view of the sea.

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 630 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Deluxe Lagoon View

A modern bedroom with a large bed, bedside tables, a chair, a lamp, a wall-mounted light, and a small shelf with towels.

Superior Deluxe Lagoon View

  • Lagoon view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Three Bedroom Villa

A modern hotel room with a bed, bedside table, chair, and a desk with a chair.

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

View all photos for Four Bedroom Villa

A modern dining area with a large table set for six, a television, and a kitchen in the background.

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 2 King Beds and 4 Double Beds

View all photos for Superior Family Deluxe - Ocean View

A modern hotel room with a large bed, a desk with a chair, a small table, and a view of the ocean.

Superior Family Deluxe - Ocean View

  • Ocean view
  • 880 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Deluxe - Lagoon View

A modern hotel room with a large bed, a desk with a chair, a small table, and a view of the ocean.

Superior Family Deluxe - Lagoon View

7.6 out of 10
Good
(5 reviews)
  • Lagoon view
  • 880 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

A modern bedroom with a large bed, bedside tables, a chair, a lamp, a wall-mounted light, and a small shelf with towels.

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(90 reviews)
  • Lagoon view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)
  • Ocean view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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Total with taxes and fees
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About the neighborhood

Cancun

With a stay at Beach Palace Family Resort & Spa - All-Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall.
View more Resorts in CancunOpens in a new window

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Isla Dorada - 10 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Hotel Zone Beaches - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Wander Rooftop Bar - ‬5 min walk
  • ‪Kai - ‬8 min walk

About this property

Beach Palace Family Resort & Spa - All-Inclusive

Beach Palace Family Resort & Spa - All-Inclusive offers 209 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 209 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 2 hot tubs, and a health club.
For lunch or dinner, stop by Tavola, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.
Tavola - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Carvao - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Open daily.
Los Tacos - This restaurant is located by the pool and specializes in Mexican cuisine. Open daily.
Madre Mia - This bar specializes in international cuisine. Open daily.
Momo - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Restaurants on site

  • Carvao
  • Los Tacos
  • Madre Mia
  • Momo
  • Tavola

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Beach Palace Family Resort & Spa - All-Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, fun family vacation.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Great Service, Food was great, beach is beautiful !
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place for families
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Vacation
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was great!
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, beautiful beach
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing vacation.Great family friendly resort, will go back and would recommend!
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Small for Cancun resorts, but very good hotel.
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Loved the place would go back again !
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Our recent visit was met by wonderful hospitality, great food and services.
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the food and staff was great! We enjoyed our stay
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars service, beautiful hotel.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Great food
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great hospitality, food customization for vegetarian people, nice location.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Food,nice staff
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good 100% recommend definitely we will be back.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly, and welcoming,
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is gorgeous at this resort.
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for a relaxing get away,
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff, excellent food!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Very nice place the people that work there are really nice.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the Hotel Beach Palace... it was our first time and Cancun for vacation we will be back.
Stayed 3 nights in Apr 2025