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BOK21

3.0 star property

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Photo gallery for BOK21

Exterior
Free WiFi, bed sheets
Exterior
Terrace/patio
Building design

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Bonampak, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪11 min walk‬
  • Place, Plaza Las Americas
    ‪13 min walk‬
  • Place, Plaza 28
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Habitacion King

Free WiFi, bed sheets

Habitacion King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Suite

Habitacion Suite | Free WiFi, bed sheets

Habitacion Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Torre Yaxche 39
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
4.4 out of 5, Excellent, 35 reviews
$41 nightly
The price is $54
Jan 4 - Jan 5, 2026
Total with taxes and fees
Torre Yaxche 39

About the neighborhood

Cancun

A stay at BOK21 places you in the heart of Cancun, a 1-minute drive from Plaza Las Americas and 5 minutes from Ultramar Ferry Puerto Juárez. .This hotel is 2.6 mi (4.2 km) from Playa Tortugas and 3.9 mi (6.3 km) from Langosta Beach.

What's nearby

  • Benito Juarez Municipal Building - 9 min walk - 0.5 miles
  • Las Palapas Park - 11 min walk - 0.6 miles
  • Plaza Las Americas - 13 min walk - 0.7 miles
  • Plaza 28 - 17 min walk - 0.9 miles
  • Puerto Cancun Marina Town Center - 4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Arandanos - ‬5 min walk
  • ‪La Casa de los Abuelos - ‬3 min walk
  • ‪Rolandi's - ‬5 min walk
  • ‪La Dolce Vita - ‬3 min walk
  • ‪Rino's Ristorante & Paninoteca - ‬2 min walk

About this property

BOK21

Hotel with free parking, near Plaza Las Americas
BOK21 offers 42 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 55-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include showers and complimentary toiletries. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 42 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Cooked-to-order breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.
Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 83 to 119 for adults and MXN 83 to 119 for children

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • 6 steps to reach entrance
  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (9:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 83 to 119 for adults, and MXN 83 to 119 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

BOK21 Hotel
BOK21 Cancun
BOK21 Hotel Cancun

BOK21 Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 68 reviews
Rating 8 - Good. 19 out of 68 reviews
Rating 6 - Okay. 7 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 6 out of 68 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like staying at this clean hotel. its close to the city areas and also tourist restaurant areas. and also the main mall. all walkable or short drives. parking is tricky but there is space.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Aug 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a convenient location within walking distance of shop, restaurant and entertainment
Stayed 3 nights in Aug 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 3 nights in Jun 2025

4/10 Poor

miguel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfortunately the sliding doors on the balcony are not noise proof.there is lots of traffic in front of the hotel.late at night it very noisy its very hard to sleep through out the night.
Stayed 8 nights in Jul 2025

2/10 Terrible

Amy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una buena opcion, para pasar una o dos noches.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Stayed 1 night in Jun 2025

6/10 Okay

Viridiana

Traveled with partner
Disliked: Amenities
Confortable
Stayed 7 nights in Jun 2025

10/10 Excellent

David, Miami

Stayed 7 nights in Jun 2025

10/10 Excellent

Pearly selvaran

Stayed 2 nights in May 2025

10/10 Excellent

Ashoka

Liked: Cleanliness, amenities, property conditions & facilities
CLEAN ROOMS, WELL MAINTAINED.. HOT WATER. nice staff . good parking
Stayed 2 nights in Jun 2025

8/10 Good

ROSARIO

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

YOUNG HAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for car traffic noises, everything is okay. Good price good deal.
Stayed 4 nights in May 2025

2/10 Terrible

shakir sabah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i didnt enjoy the stay at the hotel it was very noisy all day and night the car noise and motor cycle its like you sleeping outside the old cleaning lady was nice and she did what she can to keep the room clean but the sheet and pillows and stan markers on them the was something new for me to see and experience the WIFI was very slow and keep disconnecting and once i contact the staff or the owner the msged me on WhatsApp he said he never had the experience before and wrote everything in capital latter like am suppose to care with these lies i go and look at the reviews of the hotel and every problem i stated was the same problem people were having then he wanted to charge me an extra day when i was out at 7 am for my flight if you get the room facing the street you wont be able to sleep i had to get anther place for the last 5 days of my trip it was really a waste of money this hotel for and was not happy with it are their staff at all DO NOT RECOMMEND TO ANYONE TO HAVE THIS EXPERIENCE
Stayed 10 nights in Apr 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service

No hubo servicio de agua corriente

La atención muy bien, la habitación limpia, cómoda y amplia. El problema fue que justo esa noche se nos informó que no contaba con agua porque el suministro se descompuso y prometieron que al día siguiente muy temprano se restablecería, pero no fue así
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 7 nights in Mar 2025

10/10 Excellent

Rafaela Natividad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bonito, iluminado, céntrico, todo súper. Alta calidad por el precio. El único pero a considerar es que está en una avenida muy transitada y puede ser un poco ruidoso.
Stayed 1 night in Jan 2025

8/10 Good

Thaddaeus

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got what I needed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth Oconnell, Harriman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

ken

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

2/10 Terrible

Liyan

Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024