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Hotel Guane

3.0 star property

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Photo gallery for Hotel Guane

Restaurant
Restaurant
Reception
Reception
Standard Single Room, City View | Desk, blackout drapes, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $61
$61 nightly
$61 total
Jun 12 - Jun 13

Explore the area

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Colombia Bucaramanga Calle 34 No. 22-72, Bucaramanga, Santander, 680001
  • Place, Antonia Santos Park
    ‪2 min walk‬
  • Place, Parque de los Niños
    ‪5 min walk‬
  • Place, Canaveral Mall
    ‪8 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Single Room, City View

Standard Single Room, City View | Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Desk, blackout drapes, free WiFi, bed sheets

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Room

Desk, blackout drapes, free WiFi, bed sheets

Basic Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double or Twin Room

Desk, blackout drapes, free WiFi, bed sheets

Double or Twin Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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4.0 out of 5, Very Good, 67 reviews
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The price is $33
Jun 12 - Jun 13
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About the neighborhood

Bucaramanga

Located in Bucaramanga, Hotel Guane is in the business district, within a 5-minute walk of Antonia Santos Park and Corfescu Theater. .This hotel is 0.3 mi (0.5 km) from Centro Cultural del Oriente Colombiano and 0.5 mi (0.7 km) from Bucaramanga Chamber of Commerce.

What's nearby

  • Antonia Santos Park - 2 min walk - 0.1 miles
  • Parque de los Niños - 5 min walk - 0.3 miles
  • Canaveral Mall - 8 min walk - 0.5 miles
  • San Pio Park - 14 min walk - 0.8 miles
  • Cabecera Shopping Mall - 4 min drive - 1.2 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Terraza Café Bucarica - ‬6 min walk
  • ‪Restaurante - Piqueteadero - La Pata - ‬3 min walk
  • ‪Cocoa Bistro - ‬5 min walk
  • ‪Restaurante Los Costales - ‬3 min walk

About this property

Hotel Guane

Hotel Guane offers 54 accommodations with blackout drapes/curtains. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 54 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a steam room. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Hotel Guane has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Helicopter/airplane tours
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Free local calls
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from May 22 2026 to May 24 2026 (dates subject to change).
The following facilities or services will be unavailable from May 22 2026 to May 24 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Laundry facilities
  • Recreation facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 30000 per pet (varies based on length of stay), plus a one-time cleaning fee of COP 80000
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 30000 per pet (varies based on length of stay) plus COP 80000 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 4077

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Hotel Guane Hotel
Hotel Guane Bucaramanga
Hotel Guane Hotel Bucaramanga

Hotel Guane Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 35 reviews
Rating 8 - Good. 7 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 3 out of 35 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Angel

Liked: Cleanliness
Awesome staff, simple breakfast
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, staff was helpful and friendly. Customer service was awesome!!
Stayed 15 nights in Dec 2024
Verified

8/10 Good

Rickie

Liked: Staff & service
Disliked: Property conditions & facilities
Much better options than this around.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff is the best assessment !!
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Ward

-
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Juan

Liked: Cleanliness, staff & service
A window handle was broken and left a window open the whole time I was there.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pool being rebuilt room next to me being remodeled noisy workers. Staff should be more aware. No price discount for no pool
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities
El precio
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DUCKHWAN

Liked: Cleanliness, staff & service, amenities
Perfecto
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

ANDRES

Nisiquiera me atendieron
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En términos generales, mi estadía fue aceptable; sin embargo, el día de finalización de la reserva fue realmente inaceptable. El check-out estaba establecido para la 1:00 p.m., y llegué a las 12:35 p.m. para recoger mis pertenencias, pero encontré mi habitación completamente abierta, sin personal del hotel presente y sin ningún control que garantizara la seguridad de mis objetos personales. Es inadmisible que, faltando aún tiempo dentro del horario contratado, se vulneren las condiciones básicas de seguridad y privacidad de los huéspedes. Las políticas de cualquier establecimiento deben proteger las pertenencias de quienes aún se encuentran dentro de su periodo de reserva, y es deber del hotel mantener cerradas las habitaciones hasta que se cumpla la hora oficial de salida o hasta que el huésped entregue formalmente las llaves. Este tipo de situaciones no solo genera inseguridad y desconfianza, sino que además compromete la imagen del lugar y la tranquilidad de quienes confiamos en su servicio. Espero que revisen sus protocolos y refuercen sus medidas de control para evitar que algo así vuelva a ocurrir.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Salvador Camacho

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo gracias
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Dilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Por error no realice bien mi reservación y cuando llegue para hacer el check-in la persona que me atendió fue súper amable, paciente y me ayudó a resolver mi problema. También la administración fue muy cuidadosa para hacernos sentir muy cómodos durante nuestra estancia y ayudarnos en todo lo que necesitábamos. El desayuno estuvo delicioso y las personas muy pendientes del más mínimo detalle. Definitivamente volvería a escoger este hotel en Bucaramanga y lo super recomiendo. 10 de 10.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Myriam

Liked: Cleanliness, amenities, property conditions & facilities
Bon service client
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Angélica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Un lugar muy acogedor y tranquilo, la atención de los recepcionistas y de los meseros fue excelente.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien. Buena opción.

Limpio y agaradable. Personal muy atento, muy amable. Comida muy buena.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Germán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Hotel está ubicado en el Centro en una zona tranquila. La piscina es muy buena, el desayuno rico, pero falta variedad. as habitaciones muy limpias, con lo suficiente para una estadía corta.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impresionado con la buena atención y comodidad del hotel, todo es perfecto.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena comida. El servicio en el restaurante es bastante demorado.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, el servicio es lo mejor, todos súper atentos, las habitaciones grandes y el desayuno impecable, me sorprendió bastante. Sin duda, lo recomiendo y volveré.
Stayed 1 night in Dec 2024
Verified

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FALTA DE INFORMACION

Obsequié a unos familiares una de mis noches de obsequio para que pernoctaran en el hotel y constinuaran su viaje al día diguiente. Todo lo reservé por internet, pero al llegar la persona de recepción les manifestó que si estaba la reserva pero que debían pagar por que no les aparecía nada al respecto. Al final y luego del impase, les permitieron ingresar pagando el IVA, mientras al otro día revisaban con contabilidad el tema. mala experiencia de llegada ya que fue un obsequio que le día a mis familiares para que durmieran, pero perdimos tiempo en aclaraciones que deberían ser claras en las reservas mismas de las páginas de Hotels.com
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Alexandra Buitron

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cristian

Stayed 1 night in Feb 2026
Verified

8/10 Good

Hernan

Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Miguel Angel

Stayed 1 night in Dec 2025