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Hotel Dann Carlton Bucaramanga

4.0 star property

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Photo gallery for Hotel Dann Carlton Bucaramanga

Indoor spa tub
Property video
Interior entrance
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Porch

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
The current price is $88
$88 nightly
$88 total
Jun 29 - Jun 30

Explore the area

View in a map
Calle 47 No 28-83, Bucaramanga, Santander, 680003
  • Place, San Pio Park
    ‪2 min walk‬
  • Place, Cabecera Shopping Mall
    ‪6 min walk‬
  • Place, La Flora Ecological Park
    ‪10 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed with Sofa Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed with Sofa Bed

  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed with Sofa Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed with Sofa Bed

  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(43 reviews)
  • City view
  • 358 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(21 reviews)
  • City view
  • 466 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a balcony with a city view.

Standard Twin Room, 2 Double Beds

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 416 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Two Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Two Double Room

  • Sleeps 5
  • Free WiFi

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4.6 out of 5, Wonderful, 624 reviews
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The price is $73
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About the neighborhood

Bucaramanga

In the heart of Bucaramanga, Hotel Dann Carlton Bucaramanga is within a 5-minute drive of Provincial Viaduct and La Flora Ecological Park. .This spa hotel is 5 mi (8.1 km) from Eloy Valenzuela Botanical Garden and 6.6 mi (10.6 km) from Eco Park Hill of the Blessed Sacrament.

What's nearby

  • San Pio Park - 2 min walk - 0.1 miles
  • Las Palmas Park - 2 min walk - 0.1 miles
  • Cabecera Shopping Mall - 6 min walk - 0.4 miles
  • La Flora Ecological Park - 10 min walk - 0.6 miles
  • Cacique Shopping Mall - 4 min drive - 2.0 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive

Restaurants

  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Panaderia Trillos - ‬2 min walk
  • ‪LibarDog - ‬3 min walk
  • ‪El Barril - ‬2 min walk
  • ‪Forty four street - ‬4 min walk

About this property

Hotel Dann Carlton Bucaramanga

Hotel Dann Carlton Bucaramanga offers 135 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Bucaramanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 135 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy local and international cuisine at City View, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Bucaramanga? This hotel has 5264 square feet (489 square meters) of space consisting of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
City View - This poolside family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Taikinsa - This restaurant specializes in sushi and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Dann Carlton Cafe Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • City View
  • Dann Carlton Cafe Bar
  • Taikinsa

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,264 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1996
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches used
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: COP 190000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 142800 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 142800 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with pets must present their pet's current vaccination record.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision

Property is also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Hotel Dann Carlton Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1000 reviews
Rating 8 - Good. 145 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family trip
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yusef

Liked: Cleanliness, staff & service, amenities
Perfect location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mikos

Liked: Cleanliness, staff & service
Great location, very safe city, nice bed, wonderful cleaning staff
Stayed 12 nights in Feb 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Luxurious, nice staff, clean, great food
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness
Very clean and comfortable, great service
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great superb wonderful customer service very convenient location great The whole team fantastic
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

robin

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed for 2 night staff very friendly and helpful we enjoyed our complimentary breakfast food was excellent and good variety we also enjoyed dinner food was fantastic and service was excellent I would highly recommend this hotel 😀
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Thomson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well located and helpful staff. All you need a for a nice stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenton

Liked: Cleanliness, staff & service, amenities
Super clean room, kind and welcoming staff with excellent central location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Marino

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at the Dan Hotel! The staff were very professional, the service was excellent, and the room was spotless. We really enjoyed the delicious food and had a great time overall. We definitely recommend it and would love to come back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Super hotel
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Diana A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maria Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, amazing customer service!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

carolina

Liked: Cleanliness, property conditions & facilities
The breakfast was amazing. Room was large and clean. Front desk was excellent
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. All the staff was super friendly
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities
All was perfect to finish the holiday in Colombia! The restaurant on the roof was very good, and breakfast was excellent, with a great choice of food. The swimming pool before a long flight home was spectacular
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
The room was nicely fitted and comfortable. The staff took gteat care of our ever request.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Dillon

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were very friendly and welcoming. Beautiful property in a great part of the city. Breakfast was nice also. Only downsides were the bathroom had some dirty marks on the floor near the toilet and we found a bug in the side table
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Katya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent breakfast, friendly staff, good food
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Rene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, nice rooms, friendly staff, nice pool, mediocre breakfast.
Pool
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean. Wonderful service. Excellent breakfast. Will stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia P

Liked: Cleanliness, staff & service, amenities
The staff was excellent. The room was super clean.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Thank you!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed many times but this time with family, with two rooms, always excellent service, rooms spacious, very comfortable, clean, Breakfast excellent, served on rooftop bar/pool lovely views of city, pool also great for family. Parking also available and free.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Thomson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but clean and well kept. Everything you need for a fun stay in Bucaramanga.
Stayed 3 nights in Jan 2026