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Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Superior Double Room, 1 King Bed with Sofa bed
Room with view
466 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double Room, 1 Queen Bed with Sofa bed
Room with view
358 square feet
1 Queen Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Standard Twin Room, 2 Double Beds
Room with view
416 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star spa hotel near La Flora Ecological Park

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Outdoor pool
24-hour business center

A stay at Hotel Dann Carlton Bucaramanga places you in the heart of Bucaramanga, a 10-minute drive from La Flora Ecological Park and 10 minutes from Provincial Viaduct. This 4-star hotel is 5.4 mi (8.6 km) from Eloy Valenzuela Botanical Garden and 9.3 mi (15 km) from Eco Park Hill of the Blessed Sacrament.

Make yourself at home in one of the 135 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy local and international cuisine at City View, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Bucaramanga? This hotel has facilities measuring 5264 square feet (489 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities or services will be unavailable from June 1 2021 to January 16 2022 (dates subject to change):

  • Dining venue(s)
  • Spa/Beauty services

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Dann Carlton Bucaramanga features an outdoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. Event facilities measuring 5264 square feet (489 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a sauna, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Dann Carlton Bucaramanga is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1996
  • Free self parking
  • Steam room
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Smoke-free property
  • Computer station
  • Conference space size (meters) - 489
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • Number of restaurants - 2
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 5264
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Laundry facilities
  • Parking (limited spaces)
  • Spa tub
  • Total number of rooms - 135
  • Number of floors - 13
  • Number of buildings/towers - 1
  • Wedding services
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Dann Carlton Bucaramanga offers 135 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include sofa beds. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Bucaramanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Sofa bed
  • Soundproofed rooms
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Individually furnished
  • Individually decorated
  • LCD TV
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Grab bar - near toilet

Where to Eat

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

City View - This poolside family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Taikinsa - This restaurant specializes in sushi and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.

Dann Carlton Cafe Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests traveling with pets must present their pet's current vaccination record.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 48 hours

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40000 per person (one-way)
  • Late check-out fee: COP 190000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Dann Carlton Bucaramanga
  • Hotel Dann Bucaramanga
  • Hotel Dann Carlton Bucaramanga

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

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