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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Executive Twin Room
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Junior Suite
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Triple Room
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star family-friendly hotel near Megamall Shopping Center

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Indoor pool
Business center

Located in Bucaramanga, Hotel Chicamocha is in a shopping district, within a 15-minute walk of Megamall Shopping Center and San Pio Park. This 4-star hotel is 0.6 mi (1 km) from Parque del Agua and 0.8 mi (1.3 km) from Canaveral Mall.

Make yourself at home in one of the 160 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.

Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy international cuisine at Piscina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary English breakfast is served daily from 6:00 AM to 9:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available on request).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Hotel Chicamocha provides a 24-hour health club and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This Art Deco hotel also offers a children's pool, spa services, and a terrace. For a surcharge, the property provides a shuttle from the hotel to the airport (available on request) and an area shuttle.

Hotel Chicamocha is a smoke-free property.

  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 3
  • Lockers available
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Free breakfast
  • Business center
  • Billiards or pool table
  • Turkish bath/Hammam
  • Porter/bellhop
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1982
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Outdoor pool
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 2
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Airport transportation - drop-off (surcharge)
  • Offsite parking discounted rates available
  • Hair salon
  • Number of restaurants - 3
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Ballroom
  • Laundry facilities
  • Total number of rooms - 160
  • Television in common areas
  • Number of floors - 10
  • Number of buildings/towers - 2
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • 24-hour health club
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Offsite parking discounted rates available

Room Amenities

Hotel Chicamocha offers 160 air-conditioned accommodations with minibars and complimentary weekday newspapers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in July 2015.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • Free weekday newspaper
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • Towels provided
  • Bedsheets provided
  • Laptop-friendly workspace
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wardrobe or closet

Where to Eat

A complimentary English breakfast is served each morning between 6:00 AM and 9:30 AM.

Piscina - This restaurant specializes in international cuisine.

Zaborarte - Onsite restaurant. Guests can enjoy drinks at the bar.

El Ancla - This restaurant specializes in sushi.

Candelazo - Onsite café.

Hueco Karaoke Bar - Onsite karaoke bar.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 50000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of COP 50000 per pet, per day, plus a deposit of COP 150000 per stay
  • 2 per room (up to 18 lbs)
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Parking height restrictions apply

Individually-wrapped food options are available through room service

Number of children who can stay free - 5

Gap period enforced between guest stays - 72 hours

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: COP 9.00 per night
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle
  • Pet deposit: COP 150000 per stay
  • Pet fee: COP 50000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 50000.0 per night
  • Facilities fee: COP 9450 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Chicamocha Bucaramanga
  • Hotel Chicamocha by Sercotel
  • Hotel Chicamocha Bucaramanga
  • Hotel Chicamocha Hotel
  • Hotel Chicamocha Bucaramanga
  • Hotel Chicamocha Hotel Bucaramanga

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

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