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Hotel Ciudad Bonita

Property class: 4

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Photo gallery for Hotel Ciudad Bonita

A hotel lobby with a reception desk, seating area, and a staircase.
A wedding reception hall with round tables, chairs, and a tiered wedding cake.
A multi-story hotel with balconies, a swimming pool, and a sign reading "CIUDADBONITA."
A modern hotel lobby with a staircase, wicker furniture, and a glass railing.
A restaurant with wooden tables and chairs, a red and yellow color scheme, and a view of the street through the glass wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 35 No 22-01, Antonia Santos, Bucaramanga, 680006
  • Place, Antonia Santos Park
    ‪2 min walk‬
  • Place, Santander Theatre
    ‪6 min walk‬
  • Place, Canaveral Mall
    ‪8 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪31 min drive‬

Room options

Basic Room

  • City view
  • 12 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Large Twin Bed, 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed
  • Free WiFi

Single Room Standard

  • 215 sq ft
  • Sleeps 2
  • Free WiFi

Quadruple Suite Executive

  • 301 sq ft
  • Sleeps 5
  • 3 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Triple Room Standard

Minibar, in-room safe, desk, blackout drapes

Triple Room Standard

  • 215 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

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The price is $81
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About the neighborhood

Bucaramanga

Located in Bucaramanga, Hotel Ciudad Bonita is in a shopping district, within a 5-minute walk of Antonia Santos Park and Holy Family Cathedral. .This hotel is 0.4 mi (0.6 km) from Bucaramanga Chamber of Commerce and 0.4 mi (0.6 km) from Bucaramanga Modern Art Museum.

What's nearby

  • Antonia Santos Park - 2 min walk - 0.1 miles
  • Bucaramanga Chamber of Commerce - 5 min walk - 0.3 miles
  • Santander Theatre - 6 min walk - 0.4 miles
  • Canaveral Mall - 8 min walk - 0.5 miles
  • Cabecera Shopping Mall - 4 min drive - 1.2 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 30 min drive

Restaurants

  • ‪Restaurante - Piqueteadero - La Pata - ‬3 min walk
  • ‪Cocoa Bistro - ‬6 min walk
  • ‪Terraza Café Bucarica - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Pesquera del Rio - ‬3 min walk

About this property

Hotel Ciudad Bonita

Hotel Ciudad Bonita offers 65 accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy seafood at Doña Petrona del Mar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Doña Petrona del Mar - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.
Terraza Trinitarios - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pizzeria Asturias - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Doña Petrona del Mar
  • Pizzeria Asturias
  • Terraza Trinitarios

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 20000 per pet, per stay
1 total (up to 18 lbs per pet)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Pet fee: COP 20000 per pet, per stay
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Ciudad Bonita
Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel
Ayenda 1517 Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel Bucaramanga

Hotel Ciudad Bonita Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 39 out of 89 reviews
Rating 8 - Good. 29 out of 89 reviews
Rating 6 - Okay. 10 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe and clean.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Everything was great except for the pool police guy. Front deck, bellboys, cleaners and restaurant all wonderful. Pool guy acts a little power hungry. Sat by the pool with just my feet in and henyelled to get out andnhave a shower
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

It is Bonita

Had trouble with room’s door and I was immediately moved to another room once I told Front Desk about the problem. All Personnel was great, the awesome included breakfast is Superb. I did not get in the pool but rested a little by it and was an awesome spot to relax a little. There’s so many options to eat less than 2 mins away that there’s no need for you to leave the surroundings. Plus, so importantly, pharmacies and an Oxxo near by Both rooms felt a bit too tight for me, I am only 5’11 & 195lbs, therefore it is a bit likely to not be sleeping there again
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Dario

Disliked: Cleanliness, amenities, property conditions & facilities
Habitacion muy básica, sin lamparas de noche, cama muy vieja y colchon incómodo con sensación de huecos. Esto luego de pedir cambio de habitación por qué la ropa de cama estaba manchada.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Devon

Disliked: Room comfort
Ao chegar no hotel, não havia água, disseram que estavam consertando a bomba ou coisa parecida. Ficou mais de 1 hora para o conserto. E ninguém me falou nada na recepção, só fui descobrir quando cheguei no quarto para tomar banho e tive essa surpresa. A água do ralo do box do banheiro saia pelo ralo do outro lado, em frete ao vaso sanitário, e causando mau cheiro. Em um outro dia, não tinha água quente, só fria, e isso ficou da noite até a manhã seguinte.
Stayed 9 nights in Oct 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Personal muy atentos, facilidad falta de mantenimiento
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

BLADIMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia en el Hotel Ciudad Bonita de Bucaramanga

Me fue muy bien..este hotel es de mucha tradicion en Bucaramanga y el servicio es muy bueno
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó

Muy buena ubicación y muy agradable
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 9 nights in Apr 2021
Verified review

10/10 Excellent

AGUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy Bueno
Stayed 2 nights in Apr 2021
Verified review

8/10 Good

santiago

Liked: Staff & service, property conditions & facilities, room comfort

Good service and food

The service and food of the hotel is great, the only problem we had was that on our room the bathroom door could not be closed and the bed’s sheets were a bit dirty but then they changed them
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Viviana Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia y el hotel es muy agradable.
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

José luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, ubicación perfecta para viajes de negocios
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien, tenían los protocolos de bioseguridad

Ubicación central excelente atención , cenamos trucha en el restaurante doña Petrona muy sabrosa
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

Raul

Disliked: Cleanliness, property conditions & facilities, room comfort

IMPOSIBLE PARA EJECUTIVOS DE EMPRESAS

El Hotel extremadamente básico, en una zona muy ruidosa y congestionada. La habitación ¨superior¨ que reserve supuestamente para tener mas comodidad solo tenia un balcón de 1 M2 bastante malo como para sentarse a tomar un café, sin vista, sillas metálicas oxidadas. Las mesas de noche del cuarto bastante viejas, el inodoro del baño no descargaba el agua y se quedaba con fuga, el aire viejo sin la función swing funcionando. El desayuno limitado, la fruta la cobran adicional. Bastante regular.
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

YHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicacion

Buena ubicacion, buen trato, respetuosos y amables.
Stayed 4 nights in Oct 2020
Verified review

8/10 Good

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel, buen desayuno
Stayed 2 nights in Sep 2020
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic place to stay in B-manga

This hotel was a pleasure to stay at. From the moment we pulled up to the door, the doorman helped us, then the front desk staff and so on. Comfortable rooms, good location, and restaurant and pool both were excellent. Morning breakfast was also very good. I wouldnt hesitate staying here again
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente servicio personal muy amable
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia y buena estadía

Ha sido excelente el hotel y buen desayuno y cerca a todo.. Bien en general
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Verified traveler

Instalaciones muy viejas
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably prices and convenient location for my visit.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Juan

Disliked: Amenities, property conditions & facilities
Es muy reducido espacio, nesecitas limpieza y una remodelación ( todo es muy viejo)
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Buen servicio y muy cómodas las camas.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
El baño no estaba muy limpio
Stayed 2 nights in May 2019