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The Lenox Hotel Boston

Star Rating
4.5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
2,170 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Newbury Street
    1 min walk
  • Popular Location
    Copley Place
    3 min walk
  • Popular Location
    Copley Square
    5 min walk
  • Airport
    Boston, MA (BOS-Logan Intl.)
    8 min drive

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Book online or call:

1-844-709-7928

    About this area

    Boston

    Located in Boston's Back Bay neighborhood, The Lenox Hotel Boston is in the city center and near the airport. The area's natural beauty can be seen at Boston Common and Boston Public Garden, while Boston Opera House and Boston Museum of Fine Arts are cultural highlights. Traveling with kids? Don't miss New England Aquarium and Franklin Park Zoo.

    Popular Location

    What's nearby

    • Newbury Street - 1 min walk
    • Copley Place - 3 min walk
    • Copley Square - 5 min walk
    • Hynes Convention Center - 6 min walk
    • Northeastern University - 18 min walk

    Getting around

    • Copley Station - 2 min walk
    • Boston-Back Bay Station - 6 min walk
    • Boston, MA (BOS-Logan Intl.) - 16 min drive

    Restaurants

    • Serves breakfast, brunch, lunch, and dinner.

    About this property

    The Lenox Hotel Boston

    Family-friendly Boston hotel in Back Bay, walk to Newbury Street
    This smoke-free hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. All 214 rooms offer free WiFi, iPod docks, and LCD TVs with digital channels. 24-hour room service, refrigerators, and free newspapers are among the other amenities available to guests.
    The Lenox Hotel Boston offers 214 air-conditioned accommodations with iPod docking stations and safes. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.
    This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
    Recreational amenities at the hotel include a 24-hour fitness center.
    The recreational activities listed below are available either on site or nearby; fees may apply.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 53 per day
    Extended parking: USD 53 per night
    Electric car charging station
    Limo/town car service

    Food and drink

    Full breakfast available for a fee daily 6:30 AM–11 AM: USD 20-50 per person
    3 restaurants
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Free cribs/infant beds
    In-room child care (surcharge)
    Laundry facilities
    Refrigerator
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Arabic
    Chinese
    English
    French
    Greek
    Russian
    Spanish
    Thai
    Vietnamese

    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference space (3000 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Braille signage

    More

    Fireplace in lobby
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Climate control (heating)
    Free cribs/infant beds
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Designer toiletries
    Hair dryer
    Shower/tub combination

    Entertainment

    Cable/satellite channels
    iPod dock
    LCD TV
    Pay movies
    Premium channels

    Food and drink

    Free bottled water
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers
    In-room massage
    Iron/ironing board
    Phone
    Safe
    Turndown service

    Policies

    Check-in

    Check-in between 3 PM - midnight
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before noon
    Express check-out

    Pets

    • Pets stay free
    • Dogs only
    • 1 per room (up to 50 lbs)

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children stay free when using existing bedding.
    • Rollaway/extra beds are available for USD 30.00 per night.
    • Free cribs (infant beds)!

    Property payment types

    American Express
    Diners Club
    Discover
    JCB International
    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 20 and USD 50 per person (approximately)
    • Valet parking fee: USD 53 per day (in/out privileges)
    • Extended parking fee: USD 53 per night
    • Rollaway bed fee: USD 30.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • Tax ID - C0015530350.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Property is also known as

    • Boston Hotel Lenox
    • Boston Lenox
    • Boston Lenox Hotel
    • Hotel Lenox
    • Hotel Lenox Boston
    • Lenox Boston
    • Lenox Boston Hotel
    • Lenox Hotel
    • Lenox Hotel Boston
    • The Lenox Hotel Boston Hotel
    • The Lenox Hotel Boston Boston
    • The Lenox Hotel Boston Hotel Boston
    4.7

    Exceptional

    5 - Excellent
    1,671
    4 - Good
    408
    3 - Okay
    60
    2 - Mediocre
    23
    1 - Poor
    8
    4.8
    Cleanliness
    4.8
    Service and Staff
    4.7
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I’m a huge fan of old hotels and it was great to know that this one in particular is still owned by a private family. The ambience of the lobby is incomparable and the fact that we had a real crackling fire to fall asleep to on the first night was great, and experience I’ve never had at a hotel.

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    Great service but not a great value

    We liked the staff. We thought the room was tired and small and expensive.

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff could not be more helpful everyone from the door men to reception desk were excellent

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Oct 2019

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