Hilton Boston Back Bay

Property class: 4

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Photo gallery for Hilton Boston Back Bay

Boating
View from room
Premium bedding, down comforters, pillowtop beds, in-room safe
Serves lunch and dinner
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$277
$238 nightly
$277 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
40 Dalton St, Boston, MA, 02115
  • Place, The Shops at Prudential Center
    ‪2 min walk‬
  • Place, Newbury Street
    ‪3 min walk‬
  • Place, Hynes Convention Center
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

Two Double Beds Pure Allergy Supreme Room

  • Sleeps 4

One King Bed Room

  • Sleeps 2

One King Bed Pure Allergy Corner Room

  • Sleeps 2

One King Bed Room With Panoramic View

  • Sleeps 2

One King Bed Pure Allergy Superior Room

  • Sleeps 2

Two Double Beds Room

  • Sleeps 4

One Bedroom Suite With Parlor

  • Sleeps 3

One King Mobility/Hearing Roll-in Shower Accessible Room

  • Sleeps 2

Two Double Mobility/Hearing Roll-in Shower Accessible Room

  • Sleeps 4

One King Mobility/Hearing Bathtub Accessible Room

  • Sleeps 2

Two Double Mobility/Hearing Bathtub Accessible Room

  • Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(11 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Corner

7.2 out of 10
Good
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds (with Parlor)

  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (with Parlor)

  • 330 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed

Room, 2 Double Beds, Allergy Friendly (Pure)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

9.0 out of 10
Wonderful
(2 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Allergy Friendly (Pure)

  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(89 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(103 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Panoramic View)

9.2 out of 10
Wonderful
(17 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View, Corner (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, River View (High Floor)

  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, River View (Pure, High Floor)

  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View, Corner (High Floor)

  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Corner

8.6 out of 10
Excellent
(12 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

7.8 out of 10
Good
(32 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed Alcove Room

  • Sleeps 2

2 Db Beds Charles River View High Floor 16-26

  • Sleeps 4

Charles River View High Floor King Room

  • Sleeps 2

Alcove Room With 2 Double Beds

  • Sleeps 4

Charles River View High Floor Corner King Room

  • Sleeps 2

Pure City View High Floor Corner 2 Double Room

  • Sleeps 4

City View High Floor 2 Double Room

  • Sleeps 4

Pure Charles River View High Floor 2 Double Room

  • Sleeps 4

City View High Floor 2 Double Alcove Room

  • Sleeps 4

Alcove Room With 1 King Bed City View High Floor 16-26

  • Sleeps 2

1 King Bed Charles River View

  • Sleeps 3

2 Queen Bed Charles River View

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

1 King Bed Charles River View W Sofa

  • Sleeps 3

Room with Two Queen Beds and Roll in Shower-Mobility/Hearing Accessible

  • Sleeps 4

1 King Bed Skyline City View

  • Sleeps 2

Room with 2 Queen Beds - Mobility/Hearing Accessible Bathtub

  • Sleeps 4

Similar properties

About the neighborhood

Boston

With a stay at Hilton Boston Back Bay, you'll be centrally located in Boston, steps from Hynes Convention Center and Berklee College of Music. .This hotel is 0.2 mi (0.4 km) from The Shops at Prudential Center and 0.3 mi (0.5 km) from Christian Science Plaza.

What's nearby

  • The Shops at Prudential Center - 2 min walk - 0.1 miles
  • Berklee College of Music - 2 min walk - 0.1 miles
  • Newbury Street - 3 min walk - 0.2 miles
  • Hynes Convention Center - 5 min walk - 0.3 miles
  • Fenway Park - 11 min walk - 0.6 miles

Getting around

  • Prudential Station - 4 min walk
  • Back Bay Station - 12 min walk
  • Logan International Airport (BOS) - 18 min drive

Restaurants

  • ‪Sheraton Lobby - ‬1 min walk
  • ‪Tree House Brewing Co. - Pop Up Beer Garden - ‬9 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Stratus - ‬7 min walk
  • ‪Sweetgreen - ‬3 min walk

About this property

Hilton Boston Back Bay

Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 390 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site and a banquet hall.
Enjoy a meal at Forty Dalton, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Boston? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Forty Dalton - This bistro serves breakfast only.
Lobby Bar - This bar serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 32 for adults and USD 19 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Forty Dalton
  • Lobby Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 15,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 26 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 34.94 per accommodation, per night
The resort fee includes:
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19 to 32 for adults, and USD 19 to 32 for children
  • Self parking fee: USD 65 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0014930350
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Back Bay Hilton
Hilton Boston Back Bay
Hilton Hotel Boston Back Bay
Boston Hilton
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Hotel
Hilton Boston Back Bay Boston
Hilton Boston Back Bay Hotel Boston

Hilton Boston Back Bay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 747 out of 1310 reviews
Rating 8 - Good. 256 out of 1310 reviews
Rating 6 - Okay. 143 out of 1310 reviews
Rating 4 - Poor. 75 out of 1310 reviews
Rating 2 - Terrible. 89 out of 1310 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

James

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was not good. The fruit looked old and like it went bad. The avocado was rubbery. Never tasted an avocado as bad as that. The waffles were undercooked.
Stayed 3 nights in Apr 2026

2/10 Terrible

Kinhung

Disliked: Amenities, property conditions & facilities
Loud, very loud, unbearingly loud construction noise right above our heads continuously started 8:30am on Fri and Sat, Our room was on 11th floor. We were not forewarned when booking. Front desk person was not helpful, said had no control over construction. It was our worst hotel experience!!!
Stayed 2 nights in Jan 2026

2/10 Terrible

Monica

Traveled with family
Disliked: Amenities, property conditions & facilities
Worst hotel stay ever. Booked in a room right below renovation construction. Very loud banging scraping drilling sanding we could not even hear ourselves speak. Resulting in little sleep horrible headaches and aggravated allergies. They made no offer of concession only to move my room which is an inconvenience even further. Many other patrons were also complaining for the same reason or worse some of them having no water. Completely unacceptable management practice to book people in the midst of Renovations that are that loud and disruptive. I'll be doing my best not to book anything further with Hilton.
Stayed 3 nights in Jan 2026

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Hei

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room is amazing I love how room service even fold our pajama. Impeccable into details. They sent a microwave to our room as per request. I hope they have Hot Water ready in lobby 24/7. Access to that is very limited
Stayed 2 nights in Jan 2026

10/10 Excellent

jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific room, we always appreciate a second chair/sofa and still spacious. The property is undergoing renovations which made bar/evening dining unavailable and weekdays noisy, but the staff made extra efforts to accommodate all we needed. easy walk to back bay amenities and the T. We'd absolutely stay again
Stayed 4 nights in Jan 2026

2/10 Terrible

Jodine

Stayed 5 nights in Dec 2025

10/10 Excellent

kristine

Stayed 1 night in Jan 2026

6/10 Okay

dino

Disliked: Property conditions & facilities
Room was very dated mold in the shower wasn’t pleasant bar as closed.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
Check in was great. I'm tall, so I struggle with looking down at name tags. It feels awkward, especially if someone presents as female, I am a male. My check in attendant was helpful, kind, and knowledgeable. I appreciate them, but I didn't catch their name. Maybe at check there could be a nameplate? Or perhaps it's just me. Thanks!
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable.
Stayed 1 night in Jan 2026

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was fine the check in was awesome, but hotel under construction
Stayed 1 night in Jan 2026

10/10 Excellent

Jiarui

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, comfortable rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel. Staff was friendly. Room was clean and loved the large closet--gave is extra space since we could store luggage in it. Very convenient location. We took advantage of walking through the Prudential mall to stay warm while being outside. We will definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay for our family.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2025

2/10 Terrible

Garrett

Traveled with partner
Disliked: Amenities, property conditions & facilities
We checked out on 12/30, and I am writing this on 1/5 after a full week of continued silence and failed follow-through. During our 12-night stay, we experienced repeated breakdowns in housekeeping and basic communication. Requests were acknowledged and then ignored, and the property’s internal coordination appeared consistently dysfunctional. After checkout, Leon, a front desk supervisor, apologized and explained that David (the General Manager) and Eriko were on vacation. Leon offered a refund of one third of the stay, but said it had to be initiated through Expedia and that the hotel would then confirm it. I initiated the request as instructed. On 1/2, Expedia notified me that they had attempted multiple times to reach the hotel and no one responded, so the refund request was denied. This is completely consistent with our experience throughout the stay: promises made, then silence. I notified Leon, David, Eriko, and Hilton Guest Assistance immediately after Expedia’s 1/2 message. As of 1/5, I have still heard nothing. Adding to the absurdity, neither David nor Eriko had out-of-office messages on their email, so there was no indication that guest concerns were being monitored or delegated in their absence. The location is excellent, and the hotel has potential. Unfortunately, that potential is being squandered by what appears to be a culture of exceedingly poor leadership, lax standards, and general incompetence. This is well below what one expects from the Hilton name.
Stayed 12 nights in Dec 2025

10/10 Excellent

Luz Angelica Caceres

Stayed 6 nights in Dec 2025

2/10 Terrible

Ariya

Disliked: Cleanliness, amenities, property conditions & facilities
The room and hotel was rundown
Stayed 3 nights in Dec 2025

6/10 Okay

Sneh

Stayed 4 nights in Dec 2025

4/10 Poor

Pamela

Stayed 2 nights in Dec 2025

10/10 Excellent

Lauren

Stayed 3 nights in Dec 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
The room was decent and the front desk personel were nice. The maid service did not replenish all supplies. We should have been informed that the hotel was under renovation because the sound of construction and mess in the elevators was not acceptable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Yissi

Stayed 3 nights in Dec 2025