6/10 Okay
Ashley
Traveled with group
Jan 23, 2026
Liked: Cleanliness, amenities, property conditions & facilities
While the front desk attendant was very kind and professional, our overall experience was disappointing. We arrived at 5:15 pm and were told our room was not yet available. After waiting 45 minutes, it was still not ready, and we had to leave for an evening event without ever accessing our room.
When we returned around 7:30 pm, we were placed in a room on the second floor with no windows. Additionally, there was a ballroom event that night, and loud music could be heard clearly in our room until after 12:15 am. We were in town for a marathon, so the noise was especially disruptive to our ability to rest and prepare.
The room itself was spacious, clean, and well-maintained, which we appreciated. However, the logistics, late availability, lack of transparency, and the price paid for less than 12 hours in the room—paired with significant noise disruption—felt completely unreasonable.
Ashley
Stayed 1 night in Jan 2026