Mount Royal Hotel

3.0 star property

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Lunch, dinner, brunch served; American cuisine
Executive lounge
Lobby sitting area
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
$129
$118 nightly
$129 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

Room (Heritage)

8.6 out of 10
Excellent
(135 reviews)
  • Sleeps 2
  • 1 King Bed

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

Heritage Two Queen Room

  • Sleeps 4

Heritage King Room

  • Sleeps 2

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Centennial Room (1 King)

9.2 out of 10
Wonderful
(60 reviews)
  • 210 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • Sleeps 4

Standard Room

  • Sleeps 4

Room With Two Queen Beds

  • Sleeps 4

Centennial King Room

  • Sleeps 2

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(138 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Banff

With a stay at Mount Royal Hotel, you'll be centrally located in Banff, a 1-minute drive from Banff Lake Louise Tourism Bureau and 6 minutes from Upper Hot Springs. .This ski hotel is 13.2 mi (21.2 km) from Banff National Park and 2.8 mi (4.6 km) from Banff Gondola.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Central Park - 3 min walk - 0.2 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Minnewanka Loop / Lake Johnson - 3 min walk - 0.2 miles
  • Banff National Park Information Centre - 5 min walk - 0.3 miles

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Magpie & Stump Mexican Restaurant + Bar - ‬1 min walk
  • ‪Evelyn's Coffee Bar - ‬2 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 133 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
After a day on the slopes, relax in one of the 2 hot tubs. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy a satisfying meal at Brazen serving guests of Mount Royal Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 876 out of 1366 reviews
Rating 8 - Good. 316 out of 1366 reviews
Rating 6 - Okay. 105 out of 1366 reviews
Rating 4 - Poor. 42 out of 1366 reviews
Rating 2 - Terrible. 27 out of 1366 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Henry Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brazen is an excellent restaurant. Parking could have been free since it is off season when we came. Other than that, the experience was amazing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

4/10 Poor

Maria Patrisha

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I’ve visited Banff many times for family trips and usually stay at a hotel a little farther from downtown, but I decided to book here this time for convenience. The location is great and the staff were friendly and helpful. The beds were also quite comfortable, which I appreciated. However, I was disappointed with the overall cleanliness of the room. The carpets looked like they hadn’t been properly vacuumed or shampooed in some time, and the bathroom had visible dirt in several corners. When I used the shower, I also noticed a few loose hairs on the walls, which was unpleasant. If convenience and location are your priorities, this hotel does the job. But if you’re particular about cleanliness especially when traveling with kids I would recommend considering other options.
Stayed 1 night in Oct 2025

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view, good breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheldon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, quiet rooms and easy access to downtown Banff.
Stayed 1 night in Oct 2025

10/10 Excellent

Rosamaria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain views were stunning, the location was perfect! Definitely recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

JUNGHWA

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

8/10 Good

CATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
The view was limited and should not have paid extra for a view! No free bus passes available at hotel. Gave me misinformation on where to get bus stop to get to Gondala so had to pay for a taxi instead of $1 for bus
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2025

10/10 Excellent

Samer, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, mountain view, nice hottop, amazing locatipn in yhe heart of the downtown.
Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

10/10 Excellent

Zannatul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Loved the views. The location of the hotel was perfect.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Nice beds
Stayed 1 night in Oct 2025

10/10 Excellent

Charlene

Stayed 1 night in Oct 2025

10/10 Excellent

Isabella

Stayed 1 night in Oct 2025

4/10 Poor

Stan

Stayed 2 nights in Oct 2025

8/10 Good

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Carpet needs replacing but still a great hotel
Stayed 1 night in Oct 2025

6/10 Okay

Najeeb

hate the walk from the elevator to my room and no view from the bedroom window just the wall. So not good experience. I am senior.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gregg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for our 35th wedding anniversary. As soon as the staff found out, they sent us a hand signed card and two bottles of champagne. Very nice! (Warning: We had to change rooms. The initial 'Orbitz/Expedia/Travelocity room was a dumpy broom closet. The new room was great!)
Stayed 1 night in Oct 2025

8/10 Good

Chris

Traveled with family
Liked: Amenities
Nice and clean. Updated decor but the beds felt old and saggy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, great staff and super quality.
Stayed 1 night in Sep 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised by how friendly and helpful the staff was whether it was at the front desk to help check me in or the staff in the restaurant. Every single person I spoke to was wonderful. I was served by I think her name was Tilly (sweet Australian red head) at the bar.. I sat and had dinner because the restaurant was too full and she was incredible to watch work and multitask keeping me entertained. I would definitely come back here again. My room was clean and really cute and I absolutely adore the convenience of this hotel. It is right in the middle of all the shops and restaurants it is such a great location. And no noise, which is wonderful. I definitely recommend this hotel to anyone who wants to try it.
Stayed 1 night in Oct 2025

8/10 Good

Devin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025