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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Standard Room With Obstructed Views, 1 King
344 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed
600 square feet
1 King Bed and 1 Queen Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room With Obstructed Views, 2 Queens
344 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds And Sofa Bed
600 square feet
2 Queen Beds and 1 Queen Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Junior Suite With Obstructed Views, 1 King & Sofa Bed
452 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grandview 1 Bedroom Suite With Panoramic Valley Views, 1 King Bed, Sofa Bed And Balcony
600 square feet
1 King Bed and 1 Queen Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds, Sofa Bed And Balcony
600 square feet
2 Queen Beds and 1 Queen Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite Infinity
800 square feet
1 King Bed and 1 Queen Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Signature Grandview 700 With Panoramic Valley View, 1 King Bed And Balcony
600 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Signature Grandview 701 or 702 With Panoramic Valley View, 1 King Bed And Balcony
495 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room With Mountain View, 1 King
Room with view
344 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grandview Room With Panoramic Valley Views, 1 King
Room with view
344 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Signature Grandview 800 With Panoramic Valley View And 1 King Bed
600 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room With Mountain View, 2 Queens
Room with view
344 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
4-star family-friendly resort near Upper Hot Springs

Popular property highlights

Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff
Concierge services

When you a stay at The Rimrock Resort Hotel in Banff, you'll be in a national park, within a 5-minute walk of Upper Hot Springs and Sulphur Mountain. This 4-star resort is 16.8 mi (27.1 km) from Banff National Park and 0.5 mi (0.8 km) from Banff Gondola.

Make yourself at home in one of the 343 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and ski storage. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired Internet access, express check-in, and express check-out. This resort has 13 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property will be renovating from March 6 2023 to March 10 2023 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool

During renovations, the resort will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Rimrock Resort Hotel features an indoor pool and a health club. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Wired and wireless Internet access is complimentary.

13 meeting rooms are available. This family-friendly resort also offers a spa tub, a sauna, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

The Rimrock Resort Hotel has designated areas for smoking.

  • Picnic area
  • Express check-in
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Covered parking
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Express check-out
  • Covered parking
  • Uncovered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Number of meeting rooms - 13
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 343
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Fireplace in lobby
  • Number of bars/lounges - 2
  • Full-service spa
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1993
  • Electric car charging station
  • Free WiFi
  • Sauna
  • Health club
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Free area shuttle
  • Ski storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English

Parking

Self parking (surcharge)

Room Amenities

The Rimrock Resort Hotel offers 343 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Shower only
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Pillowtop mattress
  • LCD TV
  • TV size 32
  • TV size measurement inch
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Recycling

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

The Rimrock Resort Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Kayaking nearby

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 17

Social distancing measures are in place

Contactless check-in is available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8–35 per person
  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 39.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Rimrock
  • Rimrock Banff
  • Rimrock Resort Hotel
  • Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Banff
  • The Rimrock Resort Hotel Resort
  • The Rimrock Resort Hotel Resort Banff

We should mention

Pool access available from 8:00 AM to 10:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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