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Wonderful!
4.5 of 5 guest rating
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Get an overview of this hotel
Eco-certified Banff resort in Sulphur Mountain District with 2 restaurants

Popular property highlights

Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff
Concierge services

Located in Banff (Sulphur Mountain District), Rimrock Resort Hotel Banff is within a 5-minute walk of Upper Hot Springs and Banff Gondola. This eco-certified resort is 2.6 mi (4.2 km) from Banff National Park Information Centre and 2.6 mi (4.2 km) from Banff Lake Louise Tourism Bureau.

Make yourself at home in one of the 333 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional amenities at this resort include complimentary wireless internet access, concierge services, and ski storage. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, express check-in, and express check-out. This resort has 13 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from July 26 to October 12:

  • One of the dining venues

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Rimrock Resort Hotel Banff features an indoor pool and a health club. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Wired and wireless Internet access is complimentary.

13 meeting rooms are available. This eco-certified resort also offers a spa tub, a sauna, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

Rimrock Resort Hotel Banff has designated areas for smoking.

  • Picnic area
  • Express check-in
  • Number of indoor pools - 1
  • Organic food
  • Number of spa tubs - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Vegan menu options available
  • Express check-out
  • Covered parking
  • Vegetarian menu options available
  • Uncovered parking
  • Secured parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic stirrers
  • Valet parking (surcharge)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Food and water bowls
  • Reusable cups only
  • Water-efficient showers only
  • Number of meeting rooms - 13
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 333
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Fireplace in lobby
  • Number of bars/lounges - 2
  • Full-service spa
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1993
  • Electric car charging station
  • Free WiFi
  • Sauna
  • Health club
  • Free wired internet
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Free area shuttle
  • Ski storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Vending machine
  • Vegetarian breakfast available
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • French
  • German
  • Spanish
  • Japanese
  • Portuguese
  • Korean
  • Dutch
  • Swedish
  • Vietnamese
  • Czech
  • Hindi
  • Lithuanian
  • Malay
  • Romanian
  • Slovak
  • Ukrainian

Parking

Self parking (surcharge)

Room Amenities

Rimrock Resort Hotel Banff offers 333 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Pillowtop mattress
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Pets allowed
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Wardrobe or closet
  • Desk chair
  • WiFi speed 25+ Mbps
  • Energy-saving switches

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

Rimrock Resort Hotel Banff has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 4 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CAD 60 per accommodation, per day
  • Dogs and cats only
  • 2 total pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Carbon monoxide detector

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are not compulsory at the property

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 17

Social distancing measures are not in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Rimrock
  • Rimrock Banff
  • Rimrock Resort Hotel
  • Rimrock Resort Hotel Banff
  • Rimrock Banff Banff
  • The Rimrock Resort Hotel
  • Rimrock Resort Hotel Banff Banff
  • Rimrock Resort Hotel Banff Resort
  • Rimrock Resort Hotel Banff Resort Banff

We should mention

Pool access available from 8:00 AM to 10:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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