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Banff Caribou Lodge and Spa

3.5 star property

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Photo gallery for Banff Caribou Lodge and Spa

Exterior
Indoor pool
Lobby
Couples treatment rooms, hot tub, body treatments, facials
Corner Suite with Spa Bath | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

$128
$118 nightly
$128 total
Total with taxes and fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(98 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(64 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(72 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(61 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

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Front of property
Rundlestone Lodge
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,961 reviews
$110 nightly
The price is $120
Jan 11 - Jan 12, 2026
Total with taxes and fees
Rundlestone Lodge

About the neighborhood

Banff

With a stay at Banff Caribou Lodge and Spa in Banff, you'll be 1.3 mi (2.2 km) from Tunnel Mountain and 5.9 mi (9.4 km) from Lake Minnewanka. .This spa hotel is 11.7 mi (18.8 km) from Banff National Park and 12 mi (19.3 km) from Sunshine Village.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 1 min walk - 0.1 miles
  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬14 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, near Tunnel Mountain
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 765 square feet (71 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1612 out of 2967 reviews
Rating 8 - Good. 762 out of 2967 reviews
Rating 6 - Okay. 392 out of 2967 reviews
Rating 4 - Poor. 125 out of 2967 reviews
Rating 2 - Terrible. 76 out of 2967 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

xiaowen

Stayed 1 night in Sep 2025

10/10 Excellent

Beattie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay for the price

Loved our stay at the Caribou Lodge! The lobby and our room are super cozy and clean. Staff are friendly and helpful. Location is great, just 20 mins walk from Banff center or less than 10 mins by bus (bus passes for the whole stay provided by the hotel too which we love). Bus stop is right by the hotel which is super convenient, we didn't have to drive the car to Banff town at all during the whole stay. Restaurant has nice breakfast too!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and property. Everyone went above and beyond to make our stay exceptional! Definitely five stars and will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was clean for the most part. The bed linens smelled freshly washed. There was a thick layer of grease and dust on the nightstand behind the lamp and all down the wall. The plug in, wall and baseboard behind the nightstand was caked in a thick layer of grease and dirt and dust. It was really disgusting and looked like it hadn’t been cleaned in years. The bus pass was a nice feature and the hot pool was amazing. For the price that we paid, I was disappointed with the level of cleanliness and apparent lazy cleaning of the room.
Stayed 2 nights in Sep 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Gail

Stayed 1 night in Sep 2025

6/10 Okay

John, Calgary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
While the front desk was friendly and very helpful, our room had fairly tattered furniture and was quite small. When we mentioned this to the front desk, they did move us to another room for an increased rate. The elevator was quite cantankerous.. it took us up to our floor, but refused to open the door, heading back to the lobby. On our second try, it bumped, hesitated, then let us out. We’ve stayed here several times previously, but with the way prices have been increasing in Banff, we’ll probably look for accommodations outside the town in the future.
Stayed 2 nights in Sep 2025

8/10 Good

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to the downtown area. Public transit just outside the property. You don't need a car, you can walk or hop on the bus. Great restaurants in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cecille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

6/10 Okay

Carol

Traveled with partner
Liked: Staff & service
I hate to write negative reviews, but we would not stay here again. We were there during a heat wave and we had a 2 story suite with no A/C. We couldn't even sleep upstairs, had to pull out the sofabed and sleep downstairs where the portable air-conditioner was set up by the window. Although the room had some charm, it was very dark with not enough lighting and somewhat antiquated. Also, the elevator was pretty sketchy if more than 2 or 3 people were in it (you wondered if you were going to make it up to the 4th floor). The good things were the onsite parking and restaurant, the staff was friendly, and the ROAM bus pass was nice. The jacuzzi pool was nice but the "workout" room was just enough to say they had one (small with 4 pieces of equipment). Sorry, but there are many better choices.
Portable A/C unit in the tub on the luggage rack because the upstairs was sweltering. Better not to be able to use the bathtub than to sweat all night. Also, they had a little fan on the dresser. They need to update the rooms and add ceiling fans.
Stayed 4 nights in Sep 2025

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Clean. Room was a bit oddly arranged, but workable.
Stayed 1 night in Aug 2025

6/10 Okay

jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was fine. It was a little further from the shops and restaurants in downtown Banff than I would have liked. The hotel has no air conditioning and our room faced several other rooms, so no airflow when we opened the window. They were really accommodating with the fans when asked but it really just blew around the hot air. They said they were in a heat wave, which isn’t common but it was 85 during the day and our room was 84 degrees. Other than that, it was ok.
Stayed 3 nights in Aug 2025

8/10 Good

Rachael

Liked: Staff & service, amenities, property conditions & facilities
The property is nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this was walkable to town and came with a bus pass to hit top attractions, like the gondola! Great staff, very nice room and amenities! We’d love to visit again!
Stayed 3 nights in Sep 2025

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meriam visit

Good stay. Room was warm due to late heat in Banff but we were able to cool the room by opening the balcony door. I was disappointed in the $22 buffet as the food was good but not very warm.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Amir, West Vancouver

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time Polite staff Only issue was the shower water pressure!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and very helpful with all our questions. The food was excellent at the hotel restaurant (the Keg) Able to walk everywhere
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emily checked us in and she was excellent at informing us of some available benefits that were not explained or provided when we checked in 3 days ago.
Stayed 1 night in Sep 2025

2/10 Terrible

Ian

Stayed 1 night in Aug 2025

8/10 Good

Darcy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The premium price seems high - everything was okay (except for the pool - not a pool)… but compared to other premium Banff properties was pretty plain.
Stayed 1 night in Aug 2025