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Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Superior One Bedroom Suite 2 Queens
494 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Rooftop 1 Bedroom Suite
538 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Rooftop 2 Bedroom Suite
812 square feet
1 King Bed and 2 Queen Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Superior King Hotel Room
329 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior One Bedroom Suite 1 King
494 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Hotel Room 2 Queen
329 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
3.5-star spa hotel, walk to Banff Lake Louise Tourism Bureau

Popular property highlights

Free self parking
Free WiFi
Pets allowed
24-hour business center
Laundry facilities

A stay at Moose Hotel And Suites places you in the heart of Banff, just a 2-minute walk from Banff Lake Louise Tourism Bureau and within a 5-minute drive of Tunnel Mountain. This spa hotel is 2.8 mi (4.6 km) from Upper Hot Springs and 3.1 mi (5 km) from Banff Gondola.

Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and ski storage.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to 1 PM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Moose Hotel And Suites

345 Banff Ave, Banff, AB T1L 1H8

Renovations & Closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Hotel Amenities

Hotel Amenities

Moose Hotel And Suites features a full-service spa, 2 spa tubs, an indoor pool, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 2000 square feet (186 square meters) include conference space. This Banff hotel also offers a fitness center, spa services, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

Moose Hotel And Suites is a smoke-free property.

  • Number of indoor pools - 1
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • Firepit
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2016
  • Electric car charging station
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Swimming pool
  • Food and water bowls
  • Conference space size (meters) - 186
  • Spa services on site
  • Number of meeting rooms - 1
  • Ski storage
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 2000
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 174
  • Number of floors - 4
  • Fireplace in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking

Room Amenities

Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free local calls
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Premium bedding
  • Access via exterior corridors
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Electric kettle
  • Towels provided
  • Bedsheets provided

Where to Eat

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11 AM and on weekends between 6:30 AM and 1 PM.

Moose Hotel And Suites has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Golfing on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Cross-country skiing nearby

Spa Services

Meadow Spa & Pools has 9 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 2 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CAD 25 per pet, per night
  • Dogs and cats only
  • 2 per room (up to 50 lbs)
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer. Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 20.00 for adults, CAD 8.00 and CAD 20.00 for children (approximately)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Moose Hotel Banff
  • Moose Banff
  • Moose Hotel Suites
  • Moose Hotel And Suites Hotel
  • Moose Hotel And Suites Banff
  • Moose Hotel And Suites Hotel Banff

We should mention

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

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