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Aparthotel

Hidden Ridge Resort

3.5 star property

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Exterior
Lobby sitting area
Lobby sitting area
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry
$128
$118 nightly
$128 total
Total with taxes and fees
Dec 16 - Dec 17

Explore the area

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901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬

Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 950 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premier Condo (2 Bedroom Loft- 4 Q)

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom

  • 474 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 680 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Banff

With a stay at Hidden Ridge Resort in Banff (Tunnel Mountain District), you'll be a 4-minute drive from Banff National Park Information Centre and 9 minutes from Upper Hot Springs. .This aparthotel is 12.9 mi (20.8 km) from Banff National Park and 4.1 mi (6.7 km) from Banff Gondola.
View more Aparthotels in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Surprise Corner - 8 min walk - 0.4 miles
  • Banff Centre for Arts and Creativity - 4 min drive - 1.1 miles
  • Banff National Park Information Centre - 4 min drive - 1.3 miles
  • Banff Lake Louise Tourism Bureau - 5 min drive - 1.5 miles

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬6 min drive
  • ‪Good Earth Coffeehouse - ‬6 min drive
  • ‪The Old Spaghetti Factory - ‬6 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬6 min drive

About this property

Hidden Ridge Resort

Aparthotel in Banff with 2 hot tubs and a sauna
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 50 lbs per pet)
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2411 out of 4768 reviews
Rating 8 - Good. 1480 out of 4768 reviews
Rating 6 - Okay. 559 out of 4768 reviews
Rating 4 - Poor. 216 out of 4768 reviews
Rating 2 - Terrible. 102 out of 4768 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Chi ho

Disliked: Cleanliness
Dust on stair and corner
Stayed 1 night in Sep 2025

6/10 Okay

Meryl

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Pros: The beds were comfortable. There was a Roam Transit stop right outside the condo. You get picked up there but dropped off a 5-6 minute walk down the hill. Cons: Our first floor "deluxe" condo was far from it. It was cave-like and depressing it was so dark. The rug was beyond filthy and should have been replaced years ago it was so stained. The grout in the shower/bath tiles had long-time mold in it and is in desperate need of a thorough scrubbing. The corners and sides of the floors in the bathroom were dirty and looked like they hadn't been cleaned in many, many months. The bathroom itself is tiny with room to leave not much more than toothpaste and a toothbrush. Bring your own body/hand lotion because that in the unit may smell good, but it does nothing to moisturize your skin. Also, bring your own ground coffee because the packets provided are not flavorful at all. Lots of cons for the unit we stayed in, and we cannot speak of the other units there (but assume all of the first floor units are equally dark and depressing). We intentionally stayed away from the unit as often as we could to avoid the darkness. We were disappointed with our accommodations and would not recommend it to others based upon our personal experience. There are a lot of choices of places to stay in Banff and we wish we had chosen somewhere else. In fact, Canmore is a more reasonably priced location with great options and, should be return to this area, we would 100% stay in Canmore.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, pool, and hot tub are great. No restaurant. The staff is friendly and helpful.
Stayed 3 nights in Jul 2025

4/10 Poor

Suzanne

Traveled with family
Disliked: Amenities, property conditions & facilities
The room we were given was old, outdated, and the carpet looked filthy. The blow dryer didn’t work properly.
Stayed 2 nights in Sep 2025

4/10 Poor

Matthew

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not nearly an excellent. Mold on tiles. Toilet issues. Outdated tv. Freezer filled with ice. Keycard issues. Would not stay again.
Stayed 4 nights in Sep 2025

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A quick 10 min drive to Banff’s main drag. Good location close to shuttle stops. The lodge was not sparkling clean with so-so bedding but the pull out mattresses were pretty comfortable. Minimal kitchen tools were just like everything else in the lodge, old. Staff were friendly and service was super fast. Garbage and beds were tended to daily.
Stayed 4 nights in Aug 2025

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness
Nice views. Shuttle bus access is good. The units are a little dated; could use some updating. Pool and spa area is very relaxing. The grounds and landscaping are well maintained.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
We felt welcome and comfortable. The staff was friendly. The room was just like the pictures. View from room and the hot tubs were amazing
Stayed 7 nights in Aug 2025

10/10 Excellent

Carol

Stayed 1 night in Sep 2025

10/10 Excellent

Ritu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was everything that we expected. They had a bottle of wine for us
Stayed 4 nights in Aug 2025

8/10 Good

Cathy

Traveled with family
Liked: Amenities, property conditions & facilities
Beautiful location!!!
Stayed 3 nights in Aug 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The charging of additional headcount, it was not mentioned earlier.
Stayed 2 nights in Aug 2025

10/10 Excellent

Criselda

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about Hidden ridge..the location, the service and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Lydia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Loved all of the hanging flowers everywhere. Great pool and hot tub.
Stayed 2 nights in Aug 2025

6/10 Okay

Haley

Traveled with family
Disliked: Cleanliness, room comfort

I need of some upgrades and cleaning

Definitely in need of some upgrades and cleaning. The room was very dated and could hear the neighbors stomping around. The kitchen and bathroom had bugs and just very dated. The hot tub jets didn’t work and was very dated and dirty. Location was great and free shuttle to town was a plus.
Stayed 2 nights in Aug 2025

8/10 Good

Cody

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet.
Stayed 2 nights in Aug 2025

6/10 Okay

Alton

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very close to Bow Valley hiking and wildlife.
Stayed 6 nights in Aug 2025

6/10 Okay

Randall

Traveled with family and small children
Liked: Cleanliness
Friendly staff, very prompt response to guest needs, service level excellent! The property offers nice views and plenty of space to roam around and see the mountains. More seating needed in the rooms, found myself spending a more comfortable time at the pool than in the room. Older units could use some updating and paint to have a more consistent appearance for the resort. We enjoyed our time at Hidden Ridge
Stayed 2 nights in Aug 2025

8/10 Good

Olivia Ruoyi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, nice pool. Good place to provide necessities to a big group. The complimentary ROAM transit is a great add on. Thank you so much!
Stayed 3 nights in Aug 2025

8/10 Good

Ammar

Traveled with partner
Liked: Cleanliness, amenities
Location is excellent, the view is great The room was old and need renovation
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Disliked: Property conditions & facilities
Beautiful location with an amazing vibe. However, for the price per night, the property could be better maintained. There’s more wear and tear than expected, and the housekeeping/cleanliness of the room needs improvement.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay! Staff were great, location was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Close to main strip but far enough away that not crowded
Stayed 4 nights in Jul 2025