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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Exterior
Fireplace
Deluxe Room, 1 King Bed, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Parking available
  • Housekeeping

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

8.2 out of 10
Very good
(62 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

  • Sleeps 4

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

8.4 out of 10
Very good
(25 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Loft Suites

  • Sleeps 2

Kitchenette Suite

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3

View all photos for Deluxe Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • Sleeps 4

View all photos for Kitchenette Suites

Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suites

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

King Loft With Fireplace

  • Sleeps 3

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,985 reviews
$102 nightly
The price is $111
Jan 20 - Jan 21
Total with taxes and fees
Rundlestone Lodge

About the neighborhood

Banff

With a stay at Charltons Banff in Banff (Uptown District), you'll be a 2-minute drive from Banff Lake Louise Tourism Bureau and 9 minutes from Upper Hot Springs. .This hotel is 11.9 mi (19.1 km) from Banff National Park and 3.5 mi (5.7 km) from Banff Gondola.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 1 min walk - 0.1 miles
  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk

About this property

Charltons Banff

Hotel in Banff with an indoor pool and a hot tub
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 65 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and gas grills.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a water dispenser. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 464 out of 1016 reviews
Rating 8 - Good. 320 out of 1016 reviews
Rating 6 - Okay. 132 out of 1016 reviews
Rating 4 - Poor. 66 out of 1016 reviews
Rating 2 - Terrible. 34 out of 1016 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

anna

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were amazing. They clearly just redid them all and they are very, very nice and big. It’s basically like a motel style hotel and the hotel itself is very very dated, but it’s got a great location and again the rooms were pristine.
Stayed 1 night in Oct 2025

10/10 Excellent

tasnimul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean comfortable and safe, stuffs are very friendly
Stayed 3 nights in Oct 2025

8/10 Good

Simranjeet, Winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an average experience cause we faced an issue with the room we lived in. The washroom door was broken, since we were all women we managed our stay. Otherwise, rest everything was good.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Oct 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little dusty but accommodations were nice overall.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, the staff members were very helpful and knowledgeable. Parking was convenient. There were nearby restaurants and shopping malls. Local transportation was very close and easy to access. The room was clean and spacious.
Stayed 4 nights in Sep 2025

8/10 Good

Elaine, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it's away from the busy tourist areas, because it was quiet, yet it's not that far away from the stores, restaurants, etc (there are some restaurants around the hotel as well.) My only complaint really, is there is a $15 parking cost and that wasn't stated in the ad so it was a surprise. I loved the comfy bed, it was like sleeping on a cloud. I am tall and I loved the big bath tub that I could stretch out in, almost laying out completely. It's not far from the grocery store as well. Staff were pleasant, even when I locked myself out of the room!
Stayed 1 night in Oct 2025

10/10 Excellent

Nawal

Stayed 1 night in Oct 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay and good view
Stayed 2 nights in Oct 2025

2/10 Terrible

Rajendra, Frisco

Disliked: Cleanliness, amenities, property conditions & facilities
Despite booking a Deluxe Room, we were instead placed in a Kitchenette Suite as an “upgrade.” This was not an upgrade. The room was poorly maintained: it smelled bad, did not have functioning AC throughout the space, several outlets didn’t work, and the lights were mismatched and unpleasant. On the first night, when we asked to be given the room we originally booked—or, failing that, to cancel with refund so we could find other accommodations—we were told by the front desk that nothing could be done and that we would have to wait until the next day. Manager moved us to the Deluxe Room (which was much more acceptable) the second night.
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms but noticed a whistling sound in closet wall. By morning a puddle had formed in closet. Wiped it up but large puddle kept returning so obvious leaking pipe behind wall. Advised front desk but we checked out before maintenance arrived (as was planned, not due to leak)
Stayed 1 night in Oct 2025

10/10 Excellent

Numida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to restaurants. Easy parking friendly staff , pet friendly and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Marlene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Paying for outdoor parking seems a little chincy
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Traveled with family
Cleann room
Stayed 1 night in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 4 nights in Sep 2025

8/10 Good

barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While enjoyed our stay it was almost impossible to control the room temperature. The floor heating has no thermostat so it stayed way too hot for our liking. Also the ice maker for the 2nd and 3rd floors wasn’t working making it a pain if you wanted ice. As an American I love my ice. Lol. Overall a nice stay though. The staff were very friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great as was the view! Staff were helpful and friendly. Would recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Yu

Stayed 3 nights in Oct 2025

4/10 Poor

Bob

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely dated and crazy over priced. Pillows were cheap and hard and not comfortable
Stayed 2 nights in Oct 2025

8/10 Good

S.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff when the room was too cold, facilities & rooms were clean. TVs were great and the hotel is within walking distance for everything. The bed was comfortable and the room was relatively spacious. The only issue we had was on the last night, house keeping had come in during the day and missed restocking the toilet paper (we were nearly out before they came) which would have come in handy later… as well as they didn’t bring more body soap which was a bummer as we ended up getting back to the hotel quite late. Easy mistake, but was just lightly inconvenient on the last night :) Just a note that for the parking, if your truck has even the smallest lift to it, it will not fit in the parking lot. The parking ceiling is very low and our regular F-150 (no lift) felt like a tight squeeze. The parking there is definitely more for SUV’s and cars. Over all would stay here again!
Stayed 4 nights in Sep 2025

10/10 Excellent

JILL, Rockmart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Extremely efficient maid service. We received a free upgrade on arrival which made for a nice start to our vacation. Front desk staff was friendly and helpful. Very easy to recommend this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
We were
Stayed 1 night in Sep 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Nabil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable internet
Stayed 3 nights in Sep 2025

10/10 Excellent

Fritzi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth checked in. Staff friendly and helpful. Spa and pool on renovation but given options to use sister company. Free hot/cold drink. Clean and spacious room but dated. Walking distance to town
Stayed 3 nights in Sep 2025