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Banff Ptarmigan Inn

3.0 star property

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes
Restaurant
Reception hall
Bicycling

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
$148
$133 nightly
$148 total
Total with taxes and fees
Apr 26 - Apr 27

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(101 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(80 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.8 out of 10
Excellent
(35 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.8 out of 10
Excellent
(60 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(96 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(103 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Balcony

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

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Apr 26 - Apr 27
Total with taxes and fees
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About the neighborhood

Banff

With a stay at Banff Ptarmigan Inn, you'll be centrally located in Banff, steps from Banff National Park Information Centre and 3 minutes by foot from Banff Lake Louise Tourism Bureau. .This hotel is 0.6 mi (1 km) from Banff Centre for Arts and Creativity and 13.2 mi (21.2 km) from Banff National Park.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 2 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Central Park - 9 min walk - 0.5 miles
  • Banff Centre for Arts and Creativity - 12 min walk - 0.7 miles

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Evelyn's Coffee Bar - ‬4 min walk

About this property

Banff Ptarmigan Inn

Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Banff? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1202 out of 2063 reviews
Rating 8 - Good. 554 out of 2063 reviews
Rating 6 - Okay. 203 out of 2063 reviews
Rating 4 - Poor. 62 out of 2063 reviews
Rating 2 - Terrible. 42 out of 2063 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
I would never stay here again. I left a couple hours later. I got a room that the window was facing some atrium where a bunch of kids were. The noise was horrible.
Stayed 1 night in Jan 2026

4/10 Poor

Dean

Disliked: Staff & service
Room needed refreshing. Bathroom extremely small. Listened to a pump turning on and off continuously. Don’t understand how hotels like this are rated so high.
Stayed 4 nights in Jan 2026

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and nicely decorated room
Stayed 2 nights in Jan 2026

10/10 Excellent

Mitch

Liked: Cleanliness, property conditions & facilities
Ptarmigan is my go to. Never disappoints.
Stayed 3 nights in Jan 2026

10/10 Excellent

Justin

Traveled with group, Traveled with family
Liked: Cleanliness
Wonderful hassle free hotel
Stayed 2 nights in Jan 2026

8/10 Good

Bruce

Liked: Staff & service, amenities, property conditions & facilities
Many rooms have no view, other than an interior courtyard. A few cleanliness issues. Staff was extremely helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dallas

Stayed 2 nights in Jan 2026

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location
Stayed 4 nights in Dec 2025

10/10 Excellent

Travis

Stayed 1 night in Jan 2026

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
No breakfast, and no view
Stayed 5 nights in Jan 2026

10/10 Excellent

Travis

Stayed 1 night in Jan 2026

8/10 Good

Rob

Traveled with group, Traveled with partner
Liked: Cleanliness
Staff was friendly and helpful. Facility was clean
Stayed 1 night in Jan 2026

8/10 Good

Karen

Stayed 2 nights in Jan 2026

8/10 Good

Julian

Traveled with group
Liked: Cleanliness
Good room, facilities could use a refresh.
Stayed 5 nights in Jan 2026

10/10 Excellent

Arpan, Calgary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. The room was clean and lots of restaurants and stores within walking distance.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Stayed 2 nights in Dec 2025

6/10 Okay

Jagmol

Stayed 2 nights in Jan 2026

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
View was ok. Hot tubs jets not working properly. Fitness center small and dirty. No sanitizing station. Male bath room infirness center dirty no hand soap. Advised fro t desk and stiill not taken care of.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really lovely stay at the Ptarmigan Inn in Banff. The location is perfect — right in the heart of town and within easy walking distance to shops, restaurants, and transport. The room was clean, comfortable, and cosy after long days out exploring, and the staff were friendly and helpful throughout my stay. I especially appreciated how easy everything felt, from check-in to getting around Banff without a car. A great choice if you want a comfortable, well-located hotel with a welcoming feel. I’d happily stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dylan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! Very helpful and accomodating!
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, free parking included is a huge plus! Nothing wrong with the room. Friendly staff and clean room.
Stayed 1 night in Sep 2025

8/10 Good

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Appreciated the hot tubs after a day of skiing. Only negative was I think the tub needed attention as it was slow to drain during a shower so suspect drain needed cleaned out.
Stayed 3 nights in Jan 2026

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Dec 2025