Compare Casino Resorts & Hotels in Ballston Spa

"The hotel was lovely. The only issue was there was lots of dust and dirty spots on the hardwood portion of the floors. Mopping the floors at least when a new quest is arriving should be done. Late night pizza wasn’t good and cold. I was brought a small bucket of ice, but no tongs to pick it up or a glass to put the beverage into."

"The room was beautiful and clean, also the water was nice and hot.Only two complaints 1. The pool was closed for 4 days, my entire trip. 2. There aren’t any microwaves in the room, you have to go downstairs to the lobby in the mini store to warm up your food which suck. "

"Room was super clean, staff was friendly and helpful. My only complaint is there was some kind of event for high schoolers this weekend it was still pretty loud after 10 pm but otherwise my stay was great! Will definitely be back "

"Room was decently clean. Stay was not good due to horrible internet service and the streaming services on the TV was not working. When I asked about the streaming service, the front desk agent was very sarcastic in saying that "it's not going to get fixed tonight" which I did not find funny at all. The TV had just a limited amount of channels. The room also need better lighting. However, the shower was awesome with good water pressure. Overall, my stay was very disappointing which is not what I expected from a Marriott property. Ray"

"The staff were very rude. The room was not properly stocked with toiletries, linens, ice bucket and cups. When we asked staff for items they said they would be up in 5 minutes which they never came and we had to keep calling them. They acted like they did not want to be bothered. This will be our last time staying here it seems each time it is something new."

"Wall paper coming up, water heater is a bust, low staff, "