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Amherst hotels essential information

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Most Recent Amherst Hotel Reviews

Quality Inn West Springfield

1 out of 5

Posted 2 hours ago

CheapTickets Verified Review

"Absolutely the worst night ever. I stayed to get rest the night before an important meeting and not at all good. First Place once u get off elevator is filthy, wallpaper peeling and Ac actually had moldy dust. Hair eminent in shower !! Sound proof rooms !!! No way. Young women room in next room was conducting business all night and across way screaming young child. No lock on slider door. I was moved at 1 am to a nicer room due to noise of women conducting business to 3rd floor was perfect…. Didn’t seem like same hotel…. But breakfast starts at 6 am went down at 6:40 was gone fresh fruit was a few oranges and NO Coffee!! Have video heading over to corporate!!! Day manager women in white suit had NO idea what happened during night and said she would need to look at rooms even though I showed video proof. Overall worst experience and low low low quality hotel. Not worthy if 1 star should be evaluated by board of health…"

A verified traveler stayed at Quality Inn West Springfield

Hotel UMass

4 out of 5

Posted 4 hours ago

CheapTickets Verified Review

"The parking situation was unacceptable when we arrived. The garage was closed and the lady preventing people from entering was very unhelpful. As an out of town visitor, I had no idea where she expected me to park. I had bags and I was told to park in the circle to drop them off. It was still quite a walk with my bags to the hotel. The front desk staff was sympathetic but had no reach solution other than to park in lots 25 or 12. That was a long walk away and I was beyond frustrated by this point. When we walked back up the hill, the garage was re-opened (the lady who was not very helpful was gone). We then walked back down the hill and almost to the far end of lot 25 and drove the car back to the garage. It was one of the worst first experiences I have had at a hotel ever. The staff at the hotel were friendly but the parking disaster pretty much ruined the experience."

A verified traveler stayed at Hotel UMass