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Hotel UMass

2.5 star property

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Photo gallery for Hotel UMass

37-inch LCD TV with cable channels, TV, iPod dock
Property video
Lobby sitting area
Front of property
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
$152
$136 nightly
$152 total
Total with taxes and fees
Jan 21 - Jan 22

Explore the area

View in a map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, UMass Fine Arts Center
    ‪6 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

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The price is $121
Feb 16 - Feb 17
Total with taxes and fees
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About the neighborhood

Amherst

With a stay at Hotel UMass in Amherst, you'll be a 1-minute walk from University of Massachusetts Amherst and 7 minutes by foot from Mullins Center. .This hotel is 1 mi (1.7 km) from UMass Fine Arts Center and 1.1 mi (1.7 km) from Brown Fine Arts Center.

What's nearby

  • University of Massachusetts Amherst - 1 min walk - 0.0 miles
  • UMass Fine Arts Center - 6 min walk - 0.4 miles
  • Mullins Center - 6 min walk - 0.4 miles
  • Amherst College - 5 min drive - 1.6 miles
  • Emily Dickinson Museum - 5 min drive - 2.0 miles

Getting around

  • Amherst Station - 4 min drive
  • Bradley Intl. Airport (BDL) - 56 min drive

Restaurants

  • ‪Blue Wall - ‬4 min walk
  • ‪Green Fields - ‬4 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪Peet's Coffee & Tea - ‬5 min walk
  • ‪Harvest Market - ‬3 min walk

About this property

Hotel UMass

Hotel with free breakfast, steps from University of Massachusetts Amherst
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Make yourself at home in one of the 113 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and complimentary use of a nearby fitness facility.
Grab a bite to eat at The Commonwealth, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast.
The Commonwealth - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 6 per night)

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, property conditions & facilities
Liked mostly everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great !
Stayed 2 nights in Oct 2025

6/10 Okay

debra

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for family weekend and what’s better than staying right on campus!
Stayed 2 nights in Oct 2025

8/10 Good

Sophia

Stayed 1 night in Oct 2025

10/10 Excellent

Heidi

Stayed 1 night in Oct 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very comfortable and clean! The staff was quite welcoming and patient, both the night and morning staff. We liked the breakfast available to us and found that the hotel was quite close to a shopping area with several dining options! We will stay here again if the opportunity presents itself.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel UMass did not disappoint. Very good rooms, best bed I've slept on since leaving home, excellent staff, good continental breakfast option, very convenient. Recommended!
Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Stayed 1 night in Oct 2025

8/10 Good

auta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I graduated from UMass Amherst in the 1980's and I wanted to return to a relaxing ambiance.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of items for breakfast. Friendly staff. Quiet, clean rooms. Perfect location when touring UMass.
Stayed 1 night in Oct 2025

10/10 Excellent

Jake

Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. Would have liked complimentary conditioner. Convenient location. Bathroom was very small.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay in a comfortable, clean room -- will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

CHIN HWA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Amy

Stayed 1 night in Sep 2025

10/10 Excellent

Nell

Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome; & the staff is efficient, helpful, and very knowledgeable. Thank you so much for a wonderful experience.
Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Stayed 1 night in Oct 2025

4/10 Poor

Janet

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They were difficult to deal with because the staff offered glib little lies in place of customer service which, I assume, is what management told them to do. I grew very frustrated with being told one thing and finding it wasn't true. Very poorly managed property. Guests have no control over the temperature in the room The thermostat is a prop. They are quick to offer a heater, so I assume they are used to guests being cold.
Stayed 6 nights in Sep 2025