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MGM Springfield

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Very Good
230 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    MassMutual Center
    6 min walk
  • Popular Location
    MGM Springfield
    7 min walk
  • Popular Location
    Naismith Memorial Basketball Hall of Fame
    8 min walk
  • Airport
    Hartford, CT (BDL-Bradley Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Springfield King

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Main Street King

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Main Street Queen

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Springfield Queen

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Springfield

Located in Springfield, MGM Springfield is in the city center. Naismith Memorial Basketball Hall of Fame and Volleyball Hall of Fame are cultural highlights and Six Flags New England is a popular area attraction. Zoo in Forest Park and Education Center and Phelps-Hatheway House & Garden are also worth visiting. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    MassMutual Center - 6 min walk
  • Popular Location
    MGM Springfield - 7 min walk
  • Popular Location
    Naismith Memorial Basketball Hall of Fame - 8 min walk
  • Popular Location
    Dr. Seuss National Memorial - 9 min walk
  • Popular Location
    Springfield City Library - 10 min walk

Getting around

  • Springfield Union Station - 17 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 24 min drive

About this property

MGM Springfield

4-star Springfield hotel in Metro Center, walk to Naismith Memorial Basketball Hall of Fame
This smoke-free hotel features 12 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 4 bars/lounges, and a fitness center are onsite. All 250 individually decorated rooms feature free WiFi and pillowtop beds. Other amenities available to guests include flat-screen TVs, room service, and premium bedding.
MGM Springfield offers 250 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with pay movies.
Bathrooms include showers and complimentary toiletries. This Springfield hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In addition to a full-service spa, MGM Springfield features an outdoor pool and a fitness center. Dining is available at one of the hotel's 12 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.
This 4-star property offers access to a business center. 10 meeting rooms are available. This Springfield hotel also offers a casino, tour/ticket assistance, and an arcade/game room. Onsite self parking is complimentary.
MGM Springfield is a smoke-free property.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at MGM Springfield. Services include deep-tissue massages, sports massages, and Swedish massages.
The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Renovations and closures

The property will be renovating from 11 October 2019 to 31 December 2019 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of USD 100.00 per pet, per stay

Property payment types

American Express
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 30 for adults, USD 12 and USD 20 for children (approximately)
  • Valet parking fee: USD 28.00 per day
  • Pet fee: USD 100.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

The seasonal pool will be open from May to October. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • MGM Springfield Hotel
  • MGM Springfield Hotel
  • MGM Springfield Springfield
  • MGM Springfield Hotel Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Valet parking: USD 28.00 per day

Food and drink

  • Buffet breakfast available for a fee weekends 10:00 AM–1:00 PM: USD 20-30 for adults and USD 12-20 for children
  • 12 restaurants and 1 coffee shop/café
  • 4 bars/lounges
  • Room service available

Things to do

  • Arcade/game room
  • Bowling alley
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Bowling alley
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 10 meeting rooms
  • Business center
  • Conference space (10646 square feet)

Spa

  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • 147 casino gaming tables
  • 2500 casino slot machines
  • Casino (125000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Pay movies
  • Premium channels

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
4.0

Very Good

5 - Excellent
108
4 - Good
59
3 - Okay
37
2 - Mediocre
17
1 - Poor
9
4.7
Cleanliness
4.3
Service and Staff
3.8
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice staff and well kept rooms .... Enjoyed my stay

Stayed 1 night in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Aug 2019

    2/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service, amenities

    Service was terrible. No place to have breakfast in the morning with kids, had to drive to a local ihop. Room service is delivered in plastic trays n silverware, if you are at the pool you must call from your room for service and carry it to the pool location yourself. Asked to have room services .. never got done, wanted to do it at 9pm. Not at all helpful when asking the front desk for adjoining rooms.

    Stayed 3 nights in Aug 2019

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